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Customer Ratings & Reviews

Your price for this item is $439.99
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The comparable value price is $549.00

Customer reviews

Rating 4.2 out of 5 stars with 75 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the Litter-Robot 3 Connect's ease of use and how it simplifies litter box maintenance, finding it easy to set up and clean. Many appreciate the significant reduction in odor and the time saved compared to traditional litter boxes. However, some customers have noted that odor control remains an issue, requiring additional steps beyond the robot's function.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 75 reviews
  • Pros mentioned:
    Odor control

    Rated 5 out of 5 stars

    Purrfect for a houseful of kitties

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The litter robot 3 has proved to be a lifesaver for my son and his growing family of felines. . . He runs a nonprofit reacue and is always being asked to forster a new stray and these litter robots have helped with keeping his picky finicky kitties from tossing litter all over the place like they use too. . . And best of all they keep the odor to a minimum. . .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good product.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it!! Keeps us from having to clean the litter boxes daily. Now we just wipe down the inside every couple of weeks. One down side is that the app was difficult to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Just great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought i would say this about an auto scooper. But this thing is great. Cleaning and kitty maintenance is so easy now with this i don’t dread cleaning any more.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced poop sifter - Major flaws

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fundamentally, the concept of a robot that will sift your cats waist and dump it into a tray sounds great. After using it for almost a week, we noticed three major flaws. **The app, despite my son’s attempts x 10 to set up the app, (and he is a former Geek Squad repair agent/manager), he was never able to get it to work. I tried on my Apple device, thinking it might be an Android issue, but to no avail. ** Second - It’s great that this robot sifts the waist and dumps it into drawer, but then the stink begins… Cats bury their waist so it won’t smell, and when you ‘un-bury’ it and put it into a drawer, it quickly becomes smelly again. The way they set up the tray, it is not sealed, so the smell takes over whatever room it is in. Disgusting. Because we could not get the app installed to schedule a once a day or manual sift, it simply went to default mode, which sits the waist every time the cat goes to the bathroom. Not good! **Third, the tray limits you to only bags that you have to purchase on a regular basis from this company. It doesn’t twist the bag, seal the bag, but just adds more plastic to the environment. What a gimic. We will be returning this piece of junk. In my economy, because this contraption cost over $600, it should do everything it says, to perfection! I am not about to spend $800 on the newest version. We’re finished with these poop robots, and going back to the good old-fashioned way…scooping the poop ourselves.

    No, I would not recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Hi there,

      Thank you so much for reaching out to Whisker.

      We want to apologize for the issues you have been experiencing and would like to offer any assistance we can to help out.

      Please contact our customer service team for immediate assistance at (844) 790-7387 or email us. Our team is available Mon-Fri: 9AM-5PM EST (phone and emails) and Sat-Sun: 9:30AM-5PM EST (emails only).

      We are looking forward to hearing back from you.

      Whisker

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth the money. I’ve had it for over a month and it is excellent. I have 2 cats and I change out the bag every 5-6 days. You can use regular 13 gallon trash bags instead of the expensive liners they try to sell you. It’s pretty quiet while operating and it has a lot of features through the app. I would absolutely recommend this product.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love love love!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this!! I’m able to empty the bag from the bottom like 1 maybe 2 times a week. I don’t smell the litter, my cats adjusted to it super easy!

    I would recommend this to a friend
  • Pros mentioned:
    Odor control, Overall performance

    Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and cut down on the smell and the cats adjusted well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cat liter box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cats love it! Works great. Easy to use. Wound purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Litter Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Once in a while it gets stuck in its clean cylcle and stops with no litter returned to the chamber. Most of the time it works well. I love the notifications on my cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase , works as intended, ,easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far it’s OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if it’s just my cats but the female cats are OK going in it but the male cats don’t seem to like it. I don’t know if it’s too claustrophobic for them or not but it does work OK when it gets used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing little box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is truely an amazing upgrade to cat ownership. I highly recommend anyone whos looking into getting a litterbox robot to take the dive. Its seriously worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No kidding with the "Robot"!! Awesomeness!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing!! Not only does it look futuristic... it is so automated that it makes my daily shore of cleaning almost non existant. Totoally improved the smells around it as well. YAY!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coolest gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave the litter robot as a gift this past Christmas, and it was a big hit. Grandma doesn’t have to scoop out the litter every day and the grandkids love the Bluetooth messages. Very cool

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    DO NOT BUY THIS PRODUCT-OVERPRICED, LACKS QUALITY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello! We purchased THE Litter Robot 3 from Best Buy after many reviews & the price was a bit much. However, we were enticed by the fact that it would supposedly make our lives & our Cats & their current litter box a much easier task from constant cleaning. However, I have tried multiple times to connect the Robot 3 to the app on my phone to no avail! It's frustrating & the fact that this Robot 3 malfunctions the majority of the time is also a major issue. It gets stuck upside down & the Cats do not understand how to use it. So much in fact, that I am doing more of trying to get it to cycle back to the original position, so our Cats may use the darn thing! We read reviews continually on everything we purchase & we have to say that these reviews vs our personal experience are quite the contrary! No matter how many times I have tried this app, it continues to error. Today, it cycled for no reason after it had already filtered the cat litter, three times in 1 hr. For us, returning it would be the best option & finding another litter box that is easier to connect to & functions as it's suppose to. For the price, we couldn't be more disappointed & apparently the reputation of this Company is self-explanatory by the Better Business Bureau's complaints!

    No, I would not recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Thank you for the review! We’re sorry to hear you’re having trouble with your Litter-Robot. Most issues can be resolved with simple troubleshooting. You can check out our self-help troubleshooting guide here: whiskersupport.com. This link also provides all of our contact information (phone, chat, email) if you still need additional assistance. This link also provides all of our contact information (phone, chat, email) if you still need additional assistance.

      A few tips;
      Please be sure the litter is at least 1/4 to 1/2 inch below the fill line.
      Please be sure the unit is on a hard surface without carpet or mats directly under it.
      The unit should not be touching up agains walls or furnishings.

      Thank you, and have a great day!

  • Pros mentioned:
    Odor control

    Rated 5 out of 5 stars

    Greatest Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best litter box ever. We have to change the bag every other week instead of every other day and it smells so much better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    easy to damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no that good. Having issues and getting stuck, support preferred to send you articles, but not troubleshooting at walkthrough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! We love it! I get the app notification on my phone that the drawer is full, I change out the trash bag, and I put the drawer back in. Its that easy! It's super efficient on litter too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Terrific Litterbox.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this litter box. This is our second one. I have 11 cats and I have to empty the pan two or three times a week. It really saves on litter. Runs great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Whiskers robotic litter box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little messy in the litter drop box But so far so good. Works as described.

    I would recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      We are elated to hear your Litter-Robot is living up to your expectations! Some customers will increase the cycle delay time (this can be modified in the app) to allow the clay clumping litter to have more time to create the clumps. You may find this will help keep the waste drawer area cleaner. Feel free to reach out to our Customer Experience team if you need further assistance, we are here to help!

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