Customer Ratings & Reviews

Very powerfull ac and dehumidifier, i wish it didnt go out i. A year and a half of owing it for almost a grand it should last longer

Easy to install, fast cooling in my living room and my family enjoy to have portable while waiting our central unit repair.

My wife and I purchased this unit to replace an aging window ac. The unit we received was a bit loud and was having some issues with heating. I reached out to Whynter customer service and after some troubleshooting, they sent out a new unit. They allowed me ample time to get the new unit setup and even gave me a few days to make sure that the new unit was working properly before scheduling the pickup of the old unit. I’m not going to lie, I was worried that I would have to fight to get the issue resolved, but Rowena and the team at Whynter took the time to make sure everything was perfect and they even reached back out to me a month later to make sure that everything was still good. Customer service doesn’t get much better than that! If you’re on the fence about this unit, but with confidence. Whynter has a great support team and stands by their product.

Cooling works excellent.however,the heating mode barely works due to ambient temp concessions that dictate it's operations

Heat pump does not work in cold weather According to a reply on one of the reviews, the heat pump refuses to turn on in temperatures below about 50 degrees F. This means that it is essentially useless to have a heat pump function. This is extremely disappointing, and I likely will be returning the unit because of this. I usually don't need heat until the temperatures fall below freezing. It is unacceptable that the heat pump refuses to turn on in these conditions. It is currently below freezing, and for the first time I am trying to use the heat pump, and it is not turning on whatever I try.

Used this this sunmer and its been great. Planning to use it this winter and hoping it works just as good.

Amazing. We have purchased multiple portable units over the years and none have done as great of a job as this one has.

Blows very cold air, kept a 300 sq ft room with 20ft high vaulted ceiling cold during mid-summer Texas heat.

I bought this as an open box item. I ask if there was a warranty and was told that there was a 1 year manufacture's warranty. When I contacted the manufacturer for missing parts they told me that there is no warranty at all for open box items. The unit seems to work but with no warranty at all it feels like I paid too much, just normal sales price.

I bought this unit for a big room and it is able to maintain the temperature

We never even had a chance to use it. It came in f=the box with broken parts. Our only option was to return it. I should have heeded the warning from many reviews about the quality of the product from the manufacturer.

I bought this "open box - excellent" and it came with multiple broken and missing pieces. Customer service is refusing to do anything.

Parts missing and broken. Returned it. Foud the same unit under a different brand name at HD for $250 less with all the parts and much better instructions (including a video).

I don't normally review products but I had to warn others about this piece of garbage. It is as loud as a freight train, is one of the crappiest performing air conditioners, and has a remote that is comically poorly designed. Past the return period so I am stuck with it unfortunately. Shame on you Best Buy for selling this garbage! So many great products then there is this dumpster fire of an appliance!

It does it job, but the heater option doesnt work.

Best installation tools months and multiple reschedules because of their mistakes.

You definitely get what you pay for with this unit. Easy installation, very quiet and cools and heats 600 sq ft fast! WiFi feature allows easy operation from anywhere. Cool, heat, fan and dry modes can be set independently or on auto to heat or cool depending on temperature. Fan can be set multi speeds or auto as well. Also like the air flow option that allows multi directional options including up and down. I purchased this after returning a different brand that was less expensive but was so loud I couldn’t sleep with it running.

After thinking I needed a unit like this and Best Buy having it on sale for $115.00 off I ordered it. After reading the information from Whynter on the product I realized it wouldn't meet my needs for cold weather so I returned it unopened. Don't be ME and not read the spec's just because it's on sale. I'm SURE it's a fine unit for the proper application.

installing new unit with heat......included is a double hose cover which was added to stop it dripping in heat mode. No instructions and phone help didn't what it was...after figuring out what it was for it will not fit....too tight and tears....very cheap material....waiting for answer or will return tomorrow. the hose cover is poor junk...wasted 3 hours

I'm very happy with this purchase. 1000000% recommended for largest room