Customer Ratings & Reviews

Timely arrival, good clean-up, install perfect! Plus nice people! Thanks, guys!

The installation for my new air conditioner went very good. The techs showed up on time. Worked efficiently and cleaned up after themselves.

The installers we're very knowledgeable and did an excellent job in short order.

Very powerful air conditioner. Cools entire apartment! Much cooler than I thought it would be. Nice clean look that fit my wall color.

Technicians arrived on time and were extremely efficient. This job would have taken me at least three hours and they were done in 20 minutes!

I already had brackets (under the AC, attached to the building) in my window, so they didn't need to be installed. I don't care for the insulation they used. It was a thin piece of styrofoam, which still left small gaps. I was told that the side brackets would not fit because the air conditioner was large and took up most of the room in the window, but I believe they could have been installed and help better insulate from the sides. I already had some insulating foam pieces at home, so they were used to close the gaps.

The two installers were careful and competent They did a perfect job in decent amount of time but NOT too fast to be accurate

The technician did an excellent job! He was courteous, professional and very helpful to me. I would recommend him to any of my family and friends. I would ask for him in the future!

WORKS WELL IN MY SIZE ROOM SERVICE WAS GREAT!!!!!!

The man that came out to install the unit has been here before to install other products! He is awsome! Always does a great job!

Had to be installed twice; was not installed properly the first time. Water leaked all over my carpet.

Two guys came to install the a/c they were respectful and put on shoe covers upon entering my home, they installed the a/c properly and answered some of my concerns with regards to maintenance. I am happy I called for help, thank you.

The two installers carried my air conditioner up 4 flights and did an excellent job removing the old air conditioner and setting up the new one. They also took away my old air conditioner. Very happy with their service.

The installers arrived promptly as scheduled. Installed the air conditioner carefully and professionally. Hauled away the packing of the new air conditioner as well the old window air conditioner. Overall - very pleased

Great air conditioner. Just what we needed for these hot August days.

Great buy for bedroom. Energy saving, cools quickly, easy to adjust. Installers were careful, polite and knowledgable.

The service men were very nice and got the job done in no time.

Love Best Buy! they came on time and installed the AC perfectly and quickly!

My IDEAL service call. Gentlemen were early, worked quickly. Installed perfectly. What more could you ask for?

As soon as the technician left I looked at the owner's manual and realized he forgot to install the weather stripping under the unit so there is a gap between the windowsill and the unit that is open to the outside. There also is supposed to be foam to cover the accordion folds on either side of the unit. I tried to reach the technician to ask if he could find the missing materials in the box, but have not heard back.