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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $499.95

Customer reviews

Rating 3.8 out of 5 stars with 114 reviews

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  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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69%would recommend to a friend

Customers are saying

Customers admire the Body Scan's detailed body composition analysis, accuracy, and the comprehensive data provided by its app, which syncs with other health platforms. They also appreciate the inclusion of advanced features like ECG, vascular age assessment, and electrodermal activity measurements. However, some find the device's cost to be a significant drawback. The scale's ease of use and attractive design are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-114 of 114 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A complete picture

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to body fat tracking, bio-electrical impedance has, in the past, been the least accurate with the highest chance of drastic swings from reading to reading. While the majority of digital scales will include some form of tracking, they typical still fall in this category. Withings is different. Not sure how they do it, but in comparison to a DEXA, it's even closer than hydrostatic and Inbody. With latter using similar technology. It's sleek and easy to read. It is a bit longer, wider and heavier than a typical digital scale, so keep in mind it may be tougher to tuck away. Being that the design is aesthetically pleasing, I don't mind it staying in the open. The app read out seems similar to the ZoZo suit and others I've seen. You get a diagram estimating concentrations of body mass. What was surprising is not only was the fat % close to a DEXA, but the diagrams of body mass mappings were similar as well. Being that DEXA scans can become costly, I'm ecstatic with this in-home alternative. The other readings will help complete a good health profile. The vascular age reading let's me know how my heart compares to my age bracket. My reading is great at the moment, but having it consistently checked keeps me ahead of the curve. The electrodermal activity was a bit of a mystery at first. But after analyzing and understanding the results, it is another invaluable tool in creating and sustaining a healthy profile. In other measuring tools, watches, bands, etc., I am typically skeptical in any measurement dealing with stress. I don't find myself stressing often, but at certain times of the day, it can go off the charts, so I take those with a grain of salt. Understanding how in compiles here in the EA measurement, I feel like I can confidently put some stock into the reading. Stress is a killer, keep a watch. Combine this with a solid ECG readout and you can get a complete picture on how you are, and what you need to work on. Sleek, easy to read and feature packed, this will help in any fitness/wellness endeavor you may have.

    I would recommend this to a friend
  • Pros mentioned:
    Body composition
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A SMART scale and so much more!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting to get a smart scale for quite some time. I was under the false impression that the scale would only be good for measuring my weight and automatically syncing that measurement to my smartphone. I had not considered that the scale could do so much more. This Withings Body Scan can measure weight, body composition, perform a mutli-point ECG, and with their app, provide additional measurements/metrics into your overall health. The app integrates well with the other health data that my iPhone has about me and connects to my activity, so it gives me additional insight into my step count, workouts, and trends. For me, the body composition is probably one of the most intriguing measurements as it allows you to see the composition of fat, muscle, and bone density within your body, and then chart that over time. This has given me additional insight into how my workouts affect the overall composition of my body. The ability to seamlessly use this for multiple people is a nice feature. On my previous not-so-smart scale, the user had to push a button to cycle through a list of 4 users (named User1, User2, etc). This smart scale uses intelligence (it helps that my wife is 50lbs lighter than me) to know who has stepped on the scale, but provides a simple interface to switch between users. Setting up multiple users didn't go as smoothly as I had hoped. While trying to setup an account for my wife, there were some syncing issues and unclear steps along the way. After some trial and error, and deleting her data and starting over twice, we were finally able to get her account setup, synced, and her scans showing up on her iPhone/app. Another small issue I've noticed is that the handle that you hold for performing the ECG and other measurements which is tethered by a spring-loaded, retractable cable, seems to offset the weight measurement slightly. I performed a weight-only measurements, leaving the handle retracted, and then grabbed the handle and performed another weight-only measurement and noticed that the additional "pull" caused by the cable wanting to retract added an additional .3 lbs to my weight. I realize this isn't much, but it seems like something that could easily be adjusted or accounted for. I've considered adding an end stop to the cable to see if it prevents the offset. Overall, I'm very happy with the smart scale. It has given me new insight into my weight loss journey which, now that I'm nearing my target weight (50lbs lost) and will soon be transitioning into simply maintaining this healthier weight, will hopefully keep me on track. I look forward to stepping on the scale now and seeing how my numbers measure up, and with the additional information provided by the scale and the app, this won't just be a tool for measuring my weight, but overall health.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Gorgeous Scale - wanted to love it...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online from Bestbuy after doing some search and watching online videos - I loved the concept and really wanted to love this product and I do - sort of. The pro's are this is a gorgeous scale - solidly built and stunning looks for a bathroom scale. The app is nicely designed - set up was a breeze and the app looks good too. The one downside to the app is there is alway a card at top of one of the app screens showing their subscription option - which you can't dismiss - it's always there. After spending $399 on a scale I don't want to see this type of item that I can't get rid of - it just seems greedy to me - the company still trying to get a few more bucks from you. Overall the scale worked great - there is a lot of info in the app and it might be more than some people want to see - it will import some of your other health app information for display which is nice - but again it can add to information overload. I love the wifi connection - having my readings automatically load to the app, However - I returned to the scale to the store the same day - I loved this scale - and would have kept it if the price point was $200-$250 - but at $399 I just had a hard time justifying the cost after actually getting the product in my hands. While this wasn't for me - if you have the cash to spend you may enjoy this as I did - but just had to re-think the overall cost.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Reliable And Consistent Body Mapping Tool

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge fan of Withings body monitoring scales. My old Body+ scale was my companion for MANY years before a late life internal software upgrade added unfortunate irregularities in body fat measurements. Since I bought my old Withings scale, the field has been flooded with well-designed and well-reviewed smart scales. This new "Health Station" by Withings is setting the new standard in scales that offer smart body composition analyses. The daily full-body scan that I receive from this device includes: (1) Weight (yeah). (2) Heart rate. (3) Fat mass and muscle mass segmented by arms/torso/legs. (4) Visceral fat. (5) Lean mass. (6) Water mass. (7) Trends in body composition (which documents even the most mundane accomplishments!). (8) Electrodermal activity and vascular age (not what I'm looking at right now). Some of these details are summarized on the scale in my morning readings - along with daily weather forecast parameters and air quality summaries. Most details and trends are covered in the excellent and intuitive application that Withings provides. My greatest reaction to this scale is that it gives impressively reproducible results - repeated sequential measurements give nearly identical results. The results feel wholly tied to how I feel about my body - I don't notice any outsized swings in measurement based on differences in hydration levels or as a reaction to a sudden change in eating habits. Naturally I expect my body composition to vary from day to day, but variations for a big guy like me shouldn't be all over the place. Because this scale isn't responding hysterically to my body from day to day, I feel more inclined to listen to its message. All of what I have said above would appeal to me in a body monitor. But Withings is branding this as a "Health Station." This new release includes the option to perform a six-lead electrocardiogram (a graphical representation of you heart's performance). This single scan, alone, requires 30 seconds of your morning routine and utilizes the scale's pull-up bar which adds contacts for your two palms and your two thumbs (your feet provide the other two contacts). This single feature is covered in a separate and VERY lengthy introductory booklet - kind of a slow-start guide. For people with a healthy heart, this new sensing and tracking capability won't be very interesting or helpful. But for other aging people, it might be useful in suggesting variations that might be worth seeking expert advice. To be clear, the separate product guide included to address their ECG monitoring capability is flooded with disclaimers (consult a doctor immediately if..., do not self-diagnose/self-medicate if..., does not identify all instances of atrial fibrillation..., cannot detect other arrhythmias other than atrial fibrillation..., and whatnot). Withings' guide for this is also a must-read for understanding inconclusive results. This is a rare event where I won't criticize a device for providing information that is unintuitive - in this case the lack of understanding is on my part and should definitely be clarified. Withings is definitely overselling the professional quality of this device in their product guide but they're not wrong: "The Withings Scan Monitor 2.0 is intended for adult patients in hospitals, clinics, long-term care facilities, and homes." This is being used in my home and I'm hoping it can be my portal to pre-pandemic weight and fat levels. Yes, it takes me nearly two minutes to scan everything every morning, but I like getting the full story as a result. The scale on this device is, literally, the least important feature. Reliable, consistent, incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Withings WiFi Scale w/ Segmented Body Composition!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to body composition, the Withings Body Scan Scale is the scale I was looking for over the last decade, even if it is a bit more expensive than a scale without these features. When I received my segmented body composition (in the Withings Health Mate app), I could see that, as somewhat expected, my torso had much worse body fat than my arms or legs. On a bright note, my torso was also classified as being in the 'highest' category in muscle mass. The FDA-Cleared ECG feature requires activation from the Withings App (It's on the customize screens option for the scale). After activation and the first recording, the wait was about 1 day for activation. My ECG readings came back as "Normal Sinus Rhythm" with my heart rate at the time. The readings are shown with second markings, and you can see each of the 6 readings plotted by selecting which one to see. There's even a play button that scrolls the reading. My metabolic age, according to the scale, was about 8-9 years older than my real age. It does recommend gaining muscle to improve this. I had just recently started some light (dumbbell) weight exercises, so maybe I've got motivation now to do more move that number in a better direction. According to the Withings app, my BMR is about 250 calories a day LESS than MyFitnessPal estimates. That is, if I set MyFitnessPal to maintain (not lose) weight, it would set my goal as exactly their BMR which would be about 250 calories more. That means, if the Withings app is right, I will lose weight at a slower pace than MyFitnessPal would estimate. I'm intrigued, but didn't know much, about the electrodermal activity score. My EDA scores have been in the 'normal' range (50 or over) so far. Interestingly, for me, the documentation in the app suggests EDA is a marker of the effect of emotions over time, so maybe I can use this as an additional data point to indicate how my mental health is. It's great that this comes with a rechargeable battery, which is charged with a standard USB-C power adapter. You can check the battery power remaining from the app at any time, and when it is charging, you can tap the button next to the USB-C port to see the charging percent. The color screen looks real nice, though admittedly in my case to read the smaller print I need to wear my glasses and read out of the distance portion of the lens (meaning I need to tilt my head way forward). In theory, all the readings should be available in the Withings Health Mate app, so if I cannot read something when I'm weighing in it's not that big of a deal). The scale seems to make vibrations as it takes readings, which may help indicate whether it's done if you are not looking at the display. The Withings health mate app is something I've used for the last seven years, and I have a lot of data in it. It has historical data on weight and body composition. Segmented body composition is shown as a body diagram which is color coded and shown with a percent for each zone (arms, legs, torso). While there is a history of body composition (charted), it's not immediately clear if there is a segmented body composition history as opposed to just the current data. You could always take screenshots to preserve readings. You can also see all the other data in the app, such as the EDA Score, and ECG readings. The app is easy to use, and I'm comfortable with it. The app also syncs to popular services like (on android) MyFitnessPal, Samsung Health, Google Fit, Android Health Connect, and more. I've even found medical records systems like FollowMyHealth can sync data from Withings. Besides the app, Withings also has a website where you can view your weight and (as of this writing) your non-segmented body composition charted. I use the website frequently, though it definitely does not have all the information available in the mobile app. I'm okay with that, but am glad both the website and app are available. Please read the cleaning instructions (perhaps, all the instructions) if you get one of these. I've found in the past that improper cleaning (such as using some sprays) can damage the scale. I would highly recommend this scale if you want to keep an eye on health metrics such as with the FDA-Cleared ECG (Heart Health), Electrodermal Activity (Emotional Health), Segmented Body Composition (where you're carrying fat and muscle), Metabolic age, and weight (including BMI). For me, having the segmented body composition is the best part, and everything else that it measures is a 'bonus'.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Pass on the Body Scan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many issues with this Body Scanner. 1. Numbers do not seem accurate at al. I have been doing Evolt scans for years and the numbers from the body scan are very different. 2. I workout and have muscle at thighs that touch. The body scan gives an error because of the skin to skin contact. 3. After connecting the body scanner to the MyNetDiary app, it changed my weight data on days well prior to owning the scale. I corrected the data back and the scale changed it again. 4. Adding family members was a hassle and they also had issues getting an actual error free scan. 5. If the scale worked, it would be a good deal however as is, it’s an overpriced scale. 6. The app is trash. Data is difficult to find and doesn’t work well with connected apps. I wouldn’t recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my hubby. He loves it. Uses everyday and it provides all the info he needs to keep his health goals on track.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    defective body comp measurements, horrible support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Withings scale, and I have to say my last. I was very satisfied with the other two and really looking forward to enhanced body fat measurements with the Body Scan. I should have read the reviews - the Body Scan fundamentally underestimates body fat % as compared with prior Withings scales (such as 14% when the Body+ says 22%). I confirmed via DEXA scan that the Body+ number is far (FAR) more accurate. When talking to Withings support (again, this shows up in review after review) they just say "you're holding it wrong". - literally. "Despite you saying you're following all the directions, our comprehensive examination of the data shows you have body contact". Well if that's the case, it's the case with most customers. Overall the scale is completely ineffective at what it is supposed to be best at, and the customer support simply tells you that you're wrong. Total waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very inaccurate body fat percentage on Withings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am seeing a significant error in body fat percentage. I had a DEXA scan done last year in May and the Withings Body Cardio scale was 5.6% lower. I upgraded to the Withings Body Scan scale thinking it would be better. But my cousin just had a DEXA scan yesterday and his Withings Body Scan scale was lower by 5.5%. I’m going to get another DEXA scan done next month to do another comparison. But it looks like the Withings algorithm for calculating body fat percentage is flawed. User calibration would be a nice feature, but why wouldn’t they just fix the algorithm if everyone knows it is wrong?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inconsistent readings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've experienced inconsistent performance with the readings, particularly the vascular age feature. My attempt at trouble shooting with the support team led to more features not working and unfortunately their procedure does not allow support to act on a warranty claim without more senior approval. I would not recommend at this time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Withings at all cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scale was great while it worked. However, it broke within a year me withings would not warranty. Had to spend an hour in chat with withings support to find out the scale was broken

    No, I would not recommend this to a friend
  • Cons mentioned:
    Support

    Rated 1 out of 5 stars

    No customer support. Just online articles that ar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No customer support. Just online articles that are confusing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No historical view of segmental analysis!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole point of this scale was to track segments over time, you have to break out an excel or take a screen shot to look at historical data for this. I wish i coukd return it but they have a crappy return policy and make it harder than most companies.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful medical information

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The medical information is excellent for people woth anxiety, very helpful to calm you down

    I would recommend this to a friend
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