Customer Ratings & Reviews

I've been wanting to get a smart scale for quite some time. I was under the false impression that the scale would only be good for measuring my weight and automatically syncing that measurement to my smartphone. I had not considered that the scale could do so much more. This Withings Body Scan can measure weight, body composition, perform a mutli-point ECG, and with their app, provide additional measurements/metrics into your overall health. The app integrates well with the other health data that my iPhone has about me and connects to my activity, so it gives me additional insight into my step count, workouts, and trends. For me, the body composition is probably one of the most intriguing measurements as it allows you to see the composition of fat, muscle, and bone density within your body, and then chart that over time. This has given me additional insight into how my workouts affect the overall composition of my body. The ability to seamlessly use this for multiple people is a nice feature. On my previous not-so-smart scale, the user had to push a button to cycle through a list of 4 users (named User1, User2, etc). This smart scale uses intelligence (it helps that my wife is 50lbs lighter than me) to know who has stepped on the scale, but provides a simple interface to switch between users. Setting up multiple users didn't go as smoothly as I had hoped. While trying to setup an account for my wife, there were some syncing issues and unclear steps along the way. After some trial and error, and deleting her data and starting over twice, we were finally able to get her account setup, synced, and her scans showing up on her iPhone/app. Another small issue I've noticed is that the handle that you hold for performing the ECG and other measurements which is tethered by a spring-loaded, retractable cable, seems to offset the weight measurement slightly. I performed a weight-only measurements, leaving the handle retracted, and then grabbed the handle and performed another weight-only measurement and noticed that the additional "pull" caused by the cable wanting to retract added an additional .3 lbs to my weight. I realize this isn't much, but it seems like something that could easily be adjusted or accounted for. I've considered adding an end stop to the cable to see if it prevents the offset. Overall, I'm very happy with the smart scale. It has given me new insight into my weight loss journey which, now that I'm nearing my target weight (50lbs lost) and will soon be transitioning into simply maintaining this healthier weight, will hopefully keep me on track. I look forward to stepping on the scale now and seeing how my numbers measure up, and with the additional information provided by the scale and the app, this won't just be a tool for measuring my weight, but overall health.

The Withings Body Scan is one of those rare products I rate a high “5 Stars,” yet I cannot recommend to friends and family. While it’s an excellent, unique product, I don’t feel the cost differential between it and Withings other current generation scales can be rationalized unless you need an FDA approved EKG monitor in your scale. I will expand on this later but I felt I should put this out in front. I don’t want readers to feel sucker punched reading paragraphs of positive only to get “not worth the price of admission,” dropped on them at the end. With that, proceed if you want to learn more on my experience and thoughts about the Body Scan. Before the Body Scan I used Withings’ former flagship scale, the Body Cardio for many years. It’s still like-new, so I can attest to the durability of Withings scales. The Body Scan borrows heavily from the Body Cardio’s classic design. Both of my scales are black with two columns of mirror-like bluish-gray horizontal stripes to guide feet placement. A thick slab of heavy glass tops it for a smooth feel and an easy clean. The black version I have is quick to show dust, so an easy clean is important. The remainder is plastic but does not detract from the scale’s premium aura. Also on the top is the pull-up handle with 6-lead EKG. It also helps compute segmental body composition, the scales other exclusive feature. (While the handle is plastic, the leads, of course are metal). The Body Scan has a 3.2” color LCD display, an upgrade from the Body Cardio’s monochrome LED screen. It’s sleek & fun eye-candy but functionally not a reason to upgrade. The various data screens transition so fast during a weigh-in I actually find the monochrome screen with its chunky letters and graphs an easier read looking 5.5 ft down. The internal battery charges via USB-C. Hooray. My Body Cardio use pesky micro-USB. If the battery life of the Body Scan is anything near the Body Cardio’s you’ll only need to charge up once-a-year. No charger is included with the Body Scan but any USB charger works. My Body Scan arrived with 77% battery, and it charged up to 100% fairly quickly – maybe an hour, though I didn’t time it. For my Body Cardio when it gets to about 10% I charge it overnight so I wake up to 100%. SET UP EXPERIENCE Set up of the Body Scan is a matter of downloading the Withings App (iOS or Android), initiating a free Withings account, and pairing your home Wi-Fi with the scale. In my case a firmware update was available, and the scale automatically downloaded and installed it. Withings regularly pushes updates to scales. Once your scale is updated and ready to use you’ll want to go into the app and activate the EKG functionality. This wasn’t immediately obvious to me and had to dig around to discover it ships disabled because additional permissions and terms of service acknowledgement are required. If you want to connect your data with Apple Health, Strava, and/or MyFitnessPal do this now as well – though you can easily flip the connection switch anytime desired. The scale can remember the profile for up to 8 people. Any of these users can opt for one of the scales “niches” weighing modes in app. (Individual user settings and health data is confined to their respective app and account). These modes are “athlete,” for people who are more muscle than fat, “pregnancy,” “baby” (for an adult weighing a baby), and eyes-closed mode if daily data is too much of a distraction to accomplishing your long-term goal. THE BODY SCAN EXPERIENCE I’m a total geek for health data. Much, I admit, I don’t totally understand some of it exactly, but I appreciate how it comes together to create a clearer health picture, over time. For accurate tracking its best to use it around the same time every weigh-in period – be it daily, semi-weekly, or just weekly. So, for example, if you weigh daily do it the same time every day, with all other variables (clothes on/off, before/after a meal, etc.) similar too. When you hop on – bare feet only, no socks – you’ll grab the bar from the scale or the included wall hook and hold it at your torso. The scale will then start its diagnostics. In order (unless you turn specific ones off in app), it displays 1) weight, 2) weight trend, 3) BMI, 4) fat mass, 5) muscle mass, 6) visceral fat mass, 7) body water %, and 8) bone mass %. Then it gets into what I call “heart and general health”. Here heart rate and EKG is taken. This takes about 30 seconds, and you need to be still or it will fail. When this process completes heart rate is displayed, followed by EKG, vascular age, and Electrodermal Activity Score. As a bonus you get a thumbnail weather report shown as high and low and sun or precipitation icon. In my use the only thing I don’t like is the vibration and “buzz buzz” sound emitted at the beginning and end of a session. My Body Cardio doesn’t do this so I don’t know if this vibration is functional or a “feature.” I imagine it has to affect battery life. If it’s not functional hopefully Withings will allow users to turn it off in a future app update. THE APP The Body Scan screen flashes a lot of information in a short amount of time. Fortunately, you have the app to review it. Every time you step off the scale the results are sent to Withings’ server which you can then view on the app. Overtime it will reveal trends in all the above categories to give you an informed idea where you are health-wise, not just raw weight-wise. And while there are lots of smart scale companies it’s important to trust that company because usually your health data goes its server before it’s relayed back to the supporting app. Withings provides strong encryption and has a clear statement it doesn’t sell health data. I trust Withings, though not blindly, to safeguard my data in this aspect unlike some other companies in this space. The app itself is modern looking and fairly easy to navigate, if a bit cluttered. With so many data categories, it takes a while to get acclimated. There is a small learning curve to figure out what is where. Some aspects of it, mostly graphs, obviously take time to populate to be of use. You’ll start seeing this after a few weeks. Before then it’s a bunch of dots. The app also provides “education” to help the user better understand everything Withings scales estimate and measure and how it relates to overall health. Embedded in the app is also the option to subscribe to additional metrics and services. I believe Withings offers a free trial period, but I’m not tempted. The data I get from the scale is plenty right now. However, for sure, the Body Scan’s advertised features and app use related to those features are not subscription based. I’ve read some nonsense on web forums that the scale’s features are themselves by subscription. This is 100% false. FEATURE HEADLINERS: FDA APPROVED EKG and SEGMENTED BODY COMPOSITION I’m not going to get into the specifics of each measurement or estimate the Body Scan makes because that would take as long as this review itself. Combined they are a powerful tool to help guide your eating, sleeping, and workout habits or even give you an illustration that convinces you to take charge of your health. Maybe even more important they can reveal when something if off before you can notice or feel it. That said, what makes the Body Scan different from other Withings scales is the EKG and segmented body scan. So the question is, how much extra clarity on one’s health do those features provide? That, of course, is going to vary person to person, but for me, an active, healthy, but aging Gen-Xer, these features are more of a curiosity than tool, which is why I think one of Withings less expensive scales is better value for money for most people. As for EKG, nothing I have read from health organizations indicates that this measurement is useful for healthy people under 65. Monitoring EKG seems to be more helpful to those with a family or personal history of atrial fibrillation, or are over 65. Plus, it seems, “at risk” people are better off with a wearable that can instantly alert them when Afib is detected. Personally, the kind of heart data useful to me is my average sleeping and resting heart rate, and when running or walking, my target heart rate, and after a run, my recovery heart rate. That’s the job of a wearable, not a scale. The Body Scan’s other “headline” feature is segmental body composition. This differs from Withings regular body composition, by, as the name suggests, dividing the body up in categories and showing you the body composition of those individual areas. So rather than seeing a single average fat or muscle mass estimate you see those specifically for arms, leg, and torso. This is cool and somewhat helpful, but, at least to me, not so helpful vs the extra cost compared to that of the Withings scale below the Body Scan. As I see it, I can use common sense to figure out which parts of my body are more muscular or fatty than others, so it confirms the obvious rather than reveals new information to me. CONCLUSION Withings does a bang-up job with its scales. I highly recommend them as a general category, but the features of the Body Scan do not justify its cost to me. If you need FDA-approved EKG in a scale, yes, buy it. But, statistically at least, that doesn’t seem to be most people. If you are in that category I would look at Withings other scale options and save some money and spare some buyer’s remorse for overbuying.

So many issues with this Body Scanner. 1. Numbers do not seem accurate at al. I have been doing Evolt scans for years and the numbers from the body scan are very different. 2. I workout and have muscle at thighs that touch. The body scan gives an error because of the skin to skin contact. 3. After connecting the body scanner to the MyNetDiary app, it changed my weight data on days well prior to owning the scale. I corrected the data back and the scale changed it again. 4. Adding family members was a hassle and they also had issues getting an actual error free scan. 5. If the scale worked, it would be a good deal however as is, it’s an overpriced scale. 6. The app is trash. Data is difficult to find and doesn’t work well with connected apps. I wouldn’t recommend

I am a huge fan of Withings body monitoring scales. My old Body+ scale was my companion for MANY years before a late life internal software upgrade added unfortunate irregularities in body fat measurements. Since I bought my old Withings scale, the field has been flooded with well-designed and well-reviewed smart scales. This new "Health Station" by Withings is setting the new standard in scales that offer smart body composition analyses. The daily full-body scan that I receive from this device includes: (1) Weight (yeah). (2) Heart rate. (3) Fat mass and muscle mass segmented by arms/torso/legs. (4) Visceral fat. (5) Lean mass. (6) Water mass. (7) Trends in body composition (which documents even the most mundane accomplishments!). (8) Electrodermal activity and vascular age (not what I'm looking at right now). Some of these details are summarized on the scale in my morning readings - along with daily weather forecast parameters and air quality summaries. Most details and trends are covered in the excellent and intuitive application that Withings provides. My greatest reaction to this scale is that it gives impressively reproducible results - repeated sequential measurements give nearly identical results. The results feel wholly tied to how I feel about my body - I don't notice any outsized swings in measurement based on differences in hydration levels or as a reaction to a sudden change in eating habits. Naturally I expect my body composition to vary from day to day, but variations for a big guy like me shouldn't be all over the place. Because this scale isn't responding hysterically to my body from day to day, I feel more inclined to listen to its message. All of what I have said above would appeal to me in a body monitor. But Withings is branding this as a "Health Station." This new release includes the option to perform a six-lead electrocardiogram (a graphical representation of you heart's performance). This single scan, alone, requires 30 seconds of your morning routine and utilizes the scale's pull-up bar which adds contacts for your two palms and your two thumbs (your feet provide the other two contacts). This single feature is covered in a separate and VERY lengthy introductory booklet - kind of a slow-start guide. For people with a healthy heart, this new sensing and tracking capability won't be very interesting or helpful. But for other aging people, it might be useful in suggesting variations that might be worth seeking expert advice. To be clear, the separate product guide included to address their ECG monitoring capability is flooded with disclaimers (consult a doctor immediately if..., do not self-diagnose/self-medicate if..., does not identify all instances of atrial fibrillation..., cannot detect other arrhythmias other than atrial fibrillation..., and whatnot). Withings' guide for this is also a must-read for understanding inconclusive results. This is a rare event where I won't criticize a device for providing information that is unintuitive - in this case the lack of understanding is on my part and should definitely be clarified. Withings is definitely overselling the professional quality of this device in their product guide but they're not wrong: "The Withings Scan Monitor 2.0 is intended for adult patients in hospitals, clinics, long-term care facilities, and homes." This is being used in my home and I'm hoping it can be my portal to pre-pandemic weight and fat levels. Yes, it takes me nearly two minutes to scan everything every morning, but I like getting the full story as a result. The scale on this device is, literally, the least important feature. Reliable, consistent, incredible.

When it comes to body composition, the Withings Body Scan Scale is the scale I was looking for over the last decade, even if it is a bit more expensive than a scale without these features. When I received my segmented body composition (in the Withings Health Mate app), I could see that, as somewhat expected, my torso had much worse body fat than my arms or legs. On a bright note, my torso was also classified as being in the 'highest' category in muscle mass. The FDA-Cleared ECG feature requires activation from the Withings App (It's on the customize screens option for the scale). After activation and the first recording, the wait was about 1 day for activation. My ECG readings came back as "Normal Sinus Rhythm" with my heart rate at the time. The readings are shown with second markings, and you can see each of the 6 readings plotted by selecting which one to see. There's even a play button that scrolls the reading. My metabolic age, according to the scale, was about 8-9 years older than my real age. It does recommend gaining muscle to improve this. I had just recently started some light (dumbbell) weight exercises, so maybe I've got motivation now to do more move that number in a better direction. According to the Withings app, my BMR is about 250 calories a day LESS than MyFitnessPal estimates. That is, if I set MyFitnessPal to maintain (not lose) weight, it would set my goal as exactly their BMR which would be about 250 calories more. That means, if the Withings app is right, I will lose weight at a slower pace than MyFitnessPal would estimate. I'm intrigued, but didn't know much, about the electrodermal activity score. My EDA scores have been in the 'normal' range (50 or over) so far. Interestingly, for me, the documentation in the app suggests EDA is a marker of the effect of emotions over time, so maybe I can use this as an additional data point to indicate how my mental health is. It's great that this comes with a rechargeable battery, which is charged with a standard USB-C power adapter. You can check the battery power remaining from the app at any time, and when it is charging, you can tap the button next to the USB-C port to see the charging percent. The color screen looks real nice, though admittedly in my case to read the smaller print I need to wear my glasses and read out of the distance portion of the lens (meaning I need to tilt my head way forward). In theory, all the readings should be available in the Withings Health Mate app, so if I cannot read something when I'm weighing in it's not that big of a deal). The scale seems to make vibrations as it takes readings, which may help indicate whether it's done if you are not looking at the display. The Withings health mate app is something I've used for the last seven years, and I have a lot of data in it. It has historical data on weight and body composition. Segmented body composition is shown as a body diagram which is color coded and shown with a percent for each zone (arms, legs, torso). While there is a history of body composition (charted), it's not immediately clear if there is a segmented body composition history as opposed to just the current data. You could always take screenshots to preserve readings. You can also see all the other data in the app, such as the EDA Score, and ECG readings. The app is easy to use, and I'm comfortable with it. The app also syncs to popular services like (on android) MyFitnessPal, Samsung Health, Google Fit, Android Health Connect, and more. I've even found medical records systems like FollowMyHealth can sync data from Withings. Besides the app, Withings also has a website where you can view your weight and (as of this writing) your non-segmented body composition charted. I use the website frequently, though it definitely does not have all the information available in the mobile app. I'm okay with that, but am glad both the website and app are available. Please read the cleaning instructions (perhaps, all the instructions) if you get one of these. I've found in the past that improper cleaning (such as using some sprays) can damage the scale. I would highly recommend this scale if you want to keep an eye on health metrics such as with the FDA-Cleared ECG (Heart Health), Electrodermal Activity (Emotional Health), Segmented Body Composition (where you're carrying fat and muscle), Metabolic age, and weight (including BMI). For me, having the segmented body composition is the best part, and everything else that it measures is a 'bonus'.

Bought as a gift for my hubby. He loves it. Uses everyday and it provides all the info he needs to keep his health goals on track.

This is my third Withings scale, and I have to say my last. I was very satisfied with the other two and really looking forward to enhanced body fat measurements with the Body Scan. I should have read the reviews - the Body Scan fundamentally underestimates body fat % as compared with prior Withings scales (such as 14% when the Body+ says 22%). I confirmed via DEXA scan that the Body+ number is far (FAR) more accurate. When talking to Withings support (again, this shows up in review after review) they just say "you're holding it wrong". - literally. "Despite you saying you're following all the directions, our comprehensive examination of the data shows you have body contact". Well if that's the case, it's the case with most customers. Overall the scale is completely ineffective at what it is supposed to be best at, and the customer support simply tells you that you're wrong. Total waste of money.

I am seeing a significant error in body fat percentage. I had a DEXA scan done last year in May and the Withings Body Cardio scale was 5.6% lower. I upgraded to the Withings Body Scan scale thinking it would be better. But my cousin just had a DEXA scan yesterday and his Withings Body Scan scale was lower by 5.5%. I’m going to get another DEXA scan done next month to do another comparison. But it looks like the Withings algorithm for calculating body fat percentage is flawed. User calibration would be a nice feature, but why wouldn’t they just fix the algorithm if everyone knows it is wrong?

Scale was great while it worked. However, it broke within a year me withings would not warranty. Had to spend an hour in chat with withings support to find out the scale was broken

I've experienced inconsistent performance with the readings, particularly the vascular age feature. My attempt at trouble shooting with the support team led to more features not working and unfortunately their procedure does not allow support to act on a warranty claim without more senior approval. I would not recommend at this time.

The whole point of this scale was to track segments over time, you have to break out an excel or take a screen shot to look at historical data for this. I wish i coukd return it but they have a crappy return policy and make it harder than most companies.

The medical information is excellent for people woth anxiety, very helpful to calm you down

No customer support. Just online articles that are confusing