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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 130 reviews

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80%
would recommend
to a friend

Customers are saying

Customers are satisfied with CHiP Robot Dog's entertainment value, ease of use, and play features. However, some customers have expressed concerns about voice recognition, battery life, command following, charging, and responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 130 reviews
  • Cons mentioned:
    Voice recognition

    Rated 4 out of 5 stars

    Fun toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 8 year old grandchild. Some difficulty with it responding to her voice but overall good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ChiP is a great companion alternative to a real dog. Highly recommend for kids or adults Christmas gift!

    I would recommend this to a friend
  • Cons mentioned:
    Voice recognition

    Rated 4 out of 5 stars

    Fun at First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter liked it but lost interest after a couple of weeks. It didn't always recognize her 7 year old voice but would recognize an adult.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good robot toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, we like CHIP. We find her easy to use and plays a lot of different games. We found the watch to be a little large for a 6 year old.

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 4 out of 5 stars

    Kid likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid likes it. I found the directions wonky, and also found that I had to turn it on and off to get it to be more responsive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrist Controller broke twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this as my son's main Christmas gift. He is allergic to cats and dogs. So, this was a pet replacement. (Plus, we have parrots and do not want a real predator in the house). The wrist controller would not work. We took it back to Best Buy for replacement but there were none in the area. So, the store had to have one sent from California. Before we left the store, they wanted to make sure the new wrist device works. It didn't. The store had to have a new one shipped from the Midwest. Again, they check it to make sure that it worked before we took it home and it did. My 7 year old son was originally thrilled to get this. However, the broken wrist component caused him to lose his enthusiasm quickly. It lets you change the name (my son chose "Zippy") but it seems like you still have to call it "Chip" to get a response. So, it loses some of the "magic" in changing its name. This does not have as many games to play as Cosmo but it is bigger and has the feel of a dog. In fact, both my husband and I felt like we were taking the dog back to the pound, because of the broken wristband. My biggest complaint to the manufacturer beyond fixing the wristband would be about putting some fake fur on this to make it more cuddly. Hard plastic is not fun to cuddle with and watch a movie.

    I would recommend this to a friend
  • Pros mentioned:
    Play

    Rated 4 out of 5 stars

    Good toy for my grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toy is cute. Makes my grandson feel as if he has a real dog to play with as his dad does not want to get a real dog

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toy is good, perform activities as promised by seller. I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for young kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughters got this for Christmas. They are having a great time with it. Easy to use and train.

    I would recommend this to a friend
  • Pros mentioned:
    Play

    Rated 4 out of 5 stars

    Great toy for my kid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves this robot dog. This is a fun play toy. I may have to get another one for her playmate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great movement and programmed answers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the movement of the bot, but could improve response to the voice commands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most real dog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent robot and best artificial intelligence and machine learning. Best part is self charging

    I would recommend this to a friend
  • Cons mentioned:
    Command following

    Rated 4 out of 5 stars

    Cute dog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute dog but doesn't always follow commands and runs into things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for the technology lover in everyone of us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GREAT GIFT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT GIFT. EASY TO USE. HE LOVED PLAYING WITH IT.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    5 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using his Tablet made the this to well worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Entertainment

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lil thing is awesome!! I recommend it for all parents who want to keep their little ones entertained and to train the kids on how to take care of a pet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quite Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 6 year old daughter. She has lots of fun interacting with him and he can do lots of different things that keeps her engaged and entertained. The watch band did not work, but customer support has already shipped me a replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my niece 3rd birthday. It says ages 8 and up, but I expect an 8 year old would get board with this pretty quick. It doesn't perform very well on carpet. She seems happy with it and cant wait for Chip to grow up into a full grown robot dog.

    I would recommend this to a friend
  • Pros mentioned:
    Entertainment

    Rated 5 out of 5 stars

    My daughters loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chip keeps my daughter loves it! It keeps her entertained for hours. Would recommend this product to anyone!

    I would recommend this to a friend
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