Customer Ratings & Reviews

So far so good , color is nice Phone is comfortable in the hand And speed is good

I recently purchased the Samsung Galaxy S26 Ultra from Best Buy, and I honestly couldn’t be happier with my experience. First off, the pre-order deal was unbeatable. I compared with other retailers, and nothing came close to the value Best Buy offered. On top of that, I was able to trade in my Samsung Galaxy S25 Ultra, and they gave me an amazing value for it. What really impressed me is that even with the back of my phone broken, they still honored a phenomenal promotional trade-in offer. Not even Samsung had a best offer . The ordering process was smooth and straightforward, with clear pricing and flexible pickup/delivery options. My phone arrived at the right time, and in perfect condition. As for the Galaxy S26 Ultra itself, it’s absolutely incredible. The performance is lightning fast, the camera quality is next level, and the display is stunning. It definitely lives up to the hype. Overall, Best Buy made this whole purchase easy, stress-free, and totally worth it. I highly will try purchasing more on with you guys

I’ve been using the Samsung S26 Ultra for a few weeks and it’s honestly one of the best phones I’ve had. The screen is super sharp and smooth, the camera takes amazing photos (even at night), and performance is fast with no lag at all. Battery easily lasts me a full day. It is a bit big, but if you’re okay with that, it’s definitely worth it.

Bestbuy provide the best deal for the Samsung product. For the S26 ultra, I get the highest tradein value for my s24+ on the top of it I got a memory upgrade to 512GB for no cost. Even Samsung website doesn't give that much discount without purchasing something extra. They really kept the value of their name "BestBuy"

Great product overall, i upgraded from the S24 Ultra so the rounded edges were a very nice touch (although i do miss the feel and heft of the titanium on the S24). The S26 does feel a lot lighter but, i does also feel like a single drop will cause significant damage so get a case ASAP. Camera quality i cleaner and sharper (better blacks and greys) than the S24 Ultra). Samsung.... bring back my Bluetooth S-Pen!!!

Love this phone. The raw power is unreal on a mobile device. Cameras are superb, battery is great even though it’s still 5,000mAH. I thought about giving it a 4 star because of this construction (aluminum again) but I always have a case.

I'm upgrading from my S24 Plus because I didn't like the 25 series, but this one is actually a bit more worth it. It's my first Ultra—I bought it for the camera, and it doesn't disappoint. I would change a few things to improve it, but it's solid.

Upgraded from my older S24 Ultra and I was surprised to see actually that there are some upgrades! The cameras are different and the phone works in a little bit easier way now... Definitely recommended!

Loving It!. Screen Privacy feature is amazing. Also Loved the Camera Stabilization Its awesome for me as I can Record my baby's activities without worrying about Camera angles being out of scope.

I got this phone specifically for the built in privacy screen. Upgraded from 25+ ultra Not to big a difference unless youre looking for what i was. Camaera amazing as always. Photo attached was taken with the s26

The salesperson was very nice and the product is really meet my expectation

Excellent phone! I will recommend this phone to anyone! Great features on this phone.

Best display , camera, battery , features , agentic AI , best deivce ever.

Used to be a carrier upgrader, will now use Besr Buy!

The display is beautiful, and the privacy display tech is nuts.

Happpyyyy! I had a S23 Ultra, I was hesitating a lot about buying this phone. However, it was definitely a beautiful decision. The best thing is the battery, it last soooooo much! And it charges fast too!!. It is amazingly light, and has wonderful screen and colors. My mainly concern was not having the bluetooh S Pen; however, it was not a problem at all.

The privacy display is a nice touch. I personally like the rounded edges too. The camera upgrades are nice as well. I noticed sometimes magsafe popsockets interfere with the spen, but if you have a thicker magsafe case it usually mitigates that. Love the phone. Probably didnt need to upgrade from s25, but i did due to the promotion they were running

I have only had this product for a few days so i have not fully experienced all of its capabilities. However after just a few days of use i am so glad I upgraded from my s23. So far its easier to use, love love love the privacy display, great battery life, better picture quality and sound. I definitely recommend upgrading to this product.

I’ve held onto my S23 Ultra for 3 years because the S24 and S25 felt like incremental "AI-only" updates. The S26 Ultra is the first time since 2023 that the hardware actually matches the hype. If you’re on the fence about the trade-in cost, here is why it’s worth the jump: The "Privacy Display" is Magic: This is the sleeper feature of the year. It’s built into the panel (Flex Magic Pixel tech), so I don't need those ugly plastic screen protectors. I can tilt my phone on the plane or in a meeting, and the screen just "blanks out" for everyone but me. It’s a game-changer for working in public. Performance & Thermal Efficiency: The Snapdragon 8 Elite Gen 5 is a beast. My S23U used to get warm during long 4K recording sessions or heavy gaming. The S26U stays significantly cooler, and the 16GB of RAM makes the new One UI 8.5 feel instant. Charging Speed: Finally, we’re at 60W. Moving from the S23’s 45W doesn’t sound like much on paper, but I’m hitting 75% in about 30 minutes. When you’re in a rush, those extra 15W matter. The Camera Polishing: While we lost the 10x physical optical from the S23U, the new 50MP 5x sensor paired with the Gen 5 NPU actually produces cleaner shots at 10x-20x than my old dedicated lens did. The "Horizon Lock" on video is also incredibly smooth—perfect for capturing kids or pets on the move. Bottom Line: The S23 Ultra was a legend, but its time is up. The S26 Ultra feels like a professional tool again, rather than just a "smarter" phone. Best Buy’s trade-in process was seamless, and for the price of a mid-range watch, I’ve reset my 7-year update cycle.

Ive had the phone for 2 weeks now. So far, no major gripes with the screen like people say. It does get a bit pixellated but only on privacy mode. I switched it in settings to use the maximum resolution and a keep my brightness above 40%. That said, the privacy display helps but isnt as private as expected, the angle viewable is still pretty wide. The tech and implementation especially the software level felt a bit rushed. Im positive it will improve with time. One annoyance is turning on privacy for notifications make them difficult to read fron a vertical angle if the phone is flat on a table in front of me -- id have to be bent directly over the phone to read them. And it only applies to pop up notifications the ones in the pull down notification menu are not private. I think samsung switching to a thinner font has reduced readability overall, especially in privacy mode and it might have been purposefully done to reduce visibility at angles. But i can see this happening on older phones as well... A gripe i do have is the phone is wider than my old 23ultra which makes one handed texting and typing cumbersome. Im constantly missing keystrokes. My hands are between glove size small to medium mens for reference. The improved aspect ratio is nice for content but i preferred the taller slimmer design and curved display edges of my old ultra. The S pen is thinner and feels more delicate, I also have had it click out while in my pocket due to it being closer to the corner of the phone and less flush.... Vibration settings by default are less pronounced so im going to have to dig into settings to try and fix that. I really like the new default notification sounds its much smoother than my old s23 The phone is much faster than my old s23 and battery life is about 20-30% better so thats a huge plus. It also felt much mugh lighter in my hands and i would honestly prefer it had a little more heft/presence. Camera is a bit underwhelming so far. I think the software wasnt ready yet. For example I noticed when switching lensesthe photos dont have the same tonal ranges and colors. Focusing is slow and janky sometimes.