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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $259.99

Customer reviews

Rating 4.4 out of 5 stars with 349 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and straightforward installation of the Assure Lock 2. Positive feedback also highlights the quality of the product, reliable app integration, and the convenience of features like the keypad and auto-unlock. However, some users reported concerns about the battery life requiring more frequent replacements. A few customers also experienced challenges with the lock's calibration process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 349 reviews
  • Pros mentioned:
    Ease of use, Keypad

    Rated 5 out of 5 stars

    Hard to find, easy to install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard finding the exact model in stock, since there are about ten different ways you can get this lock. I got the one with wifi, a physical number pad, and a key. It was fairly easy to install and get set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Just Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale Assure Lock 2 Smart Lock exceeded my expectations with its reliable WiFi range and easy installation process. Setting it up was a breeze, thanks to the clear instructions provided. Once installed, I was impressed by the lock’s consistent connectivity, allowing me to control it seamlessly from anywhere in my home. Its reliability gave me peace of mind, knowing that my home was secure at all times. Overall, I highly recommend the Yale Assure Lock 2 for anyone seeking a smart lock that delivers on both performance and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keypad

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this lock to replace an older version of the Yale Smart Lock. Easy to install and easier to use then the older version. You are able to customize pin numbers on this version. Also comes with a key lock - which makes me feel better about having an electronic lock! Good purchase and upgrade was definitely worth it. Lock is a little smaller the older version, so will have to paint around the lock to match.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not if you want WIFI battery sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend it, too over priced. works but do not get it for the wifi feature sucks, the battery runs out fast too.. If you want wifi buy something else better battery but its fine for Bluetooth access.

    I would recommend this to a friend
  • Pros mentioned:
    App, Ease of use

    Rated 5 out of 5 stars

    Couldn’t be happier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Smaller profile that most other locks and directions were clear and concise! App accompanies the lock perfectly and connects to Alexa with the rest of my products for ease of access.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Winner winner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use a friendly instruction super easy install. I have them on all the homes now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock at a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is sleek & super easy to install & very reasonably priced. The lock & mechanisms glide effortlessly to the point I keep checking to make sure it’s locked properly because it is just that smooth. I did struggle getting it connected to the app. I had to reset multiple times to get it to work. But once I did, it worked like a charm. If you need to replace your smart lock, I highly recommend this one.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Smart Lock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking, good quality and a very easy to use smart lock. Take a bit more battery power compared to what was advertised. I find replacing the batteries in just around close to 2 months. Just use rechargeable batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is easy and the lock works well. The iPhone application is useful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It's so easy to install. My family is so happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yale Smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've made for my home. So far, love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Lock!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app makes it the best, opening it with the app, closing it, checking to see if it's open, allowing access for family and friends, a true upgrade. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers very efficient and professional in all aspects

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lock can’t connect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but not a durable product for its price. After just 2 month, the lock starts having issues and doesn’t send codes automatically.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied wrong metal mount is too small snd i am extremely disappointed

    No, I would not recommend this to a friend
    • Brand response from Yale Customer Care
      Posted .

      We are sorry to hear about the mounting plate issues you are facing. Our support team can assist with any installation issues at 1-855-213-5841

  • Pros mentioned:
    Ease of use, Quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Reliable Smart Lock, Just Frequent Battery Changes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience and security of the Yale Assure Lock 2. Easy to use, looks great, and works flawlessly—but the batteries need replacing more often than expected. Still worth it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Yale Assure Lock 2: A Mixed Bag of Features

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's a review of the Yale Assure Lock 2, including the points you've raised: Yale Assure Lock 2: A Mixed Bag of Features The Yale Assure Lock 2 aims to provide a blend of security and convenience with its smart features. However, user experience appears to be mixed, with some features working well while others fall short. Positive Aspects: Bluetooth Performance: As you noted, the Bluetooth functionality of the Yale Assure Lock 2 is generally reliable. Users find it responsive for close-range control. Negative Aspects: Poor Battery Life: A significant concern is the lock's battery life. Many users, including yourself, have reported that the batteries drain much faster than expected. This can lead to the inconvenience of frequent battery replacements. Apple HomeKit Connectivity Issues: Connectivity with Apple HomeKit seems to be problematic. Users are experiencing difficulties in getting the lock to integrate smoothly with the Apple ecosystem. This is a notable drawback for those who rely on HomeKit for their smart home setup. Other Considerations: Some users have reported issues with the auto-lock feature, with it disabling itself. There are mixed reports on the reliability of the app and its Bluetooth connectivity. Design is generally considered sleek and modern. Installation is relatively straightforward. In conclusion, the Yale Assure Lock 2 offers a good design and reliable Bluetooth, but its poor battery life and Apple HomeKit connectivity issues are significant drawbacks.

    I would recommend this to a friend
  • Pros mentioned:
    App, Installation, Quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock. It works really well, and it was easy enough to to install. I just wish they’d include 2 keys as opposed to one. The free version of the app is good too, and I was able to link everything with Google Home. I have found there to be a significant delay between when I physically lock the door and when the locked notification appears on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Yale lock review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale lock is as advertised. It was easy to install and I am pleased with its performance

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Great Smart Lock!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale Assure Lock 2 Smart Lock Wi-Fi Deadbolt in Satin Nickel proves to be a reliable and aesthetically pleasing addition to home security. Its functionality appears seamless, offering users a variety of access options including app control, keypad entry, and traditional key access, ensuring convenience and flexibility for different preferences. The satin nickel finish adds a touch of elegance, blending well with various door designs and home decors. With no reported issues, it stands out as a robust choice for those looking to enhance their door security with smart technology. The positive experience with both its performance and appearance makes it a commendable option for homeowners seeking both functionality and style in a smart lock.

    I would recommend this to a friend