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Customer Ratings & Reviews

$169.99
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Customer reviews

Rating 4.4 out of 5 stars with 374 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the product's ease of use, straightforward installation, and reliable overall performance. The accompanying app, keypad functionality, and Wi-Fi connectivity are also frequently praised. However, a notable concern among users is the battery life. Some customers have also reported issues with the auto-lock feature and calibration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 374 reviews
  • Pros mentioned:
    Ease of use, Keypad

    Rated 5 out of 5 stars

    Hard to find, easy to install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard finding the exact model in stock, since there are about ten different ways you can get this lock. I got the one with wifi, a physical number pad, and a key. It was fairly easy to install and get set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Just Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale Assure Lock 2 Smart Lock exceeded my expectations with its reliable WiFi range and easy installation process. Setting it up was a breeze, thanks to the clear instructions provided. Once installed, I was impressed by the lock’s consistent connectivity, allowing me to control it seamlessly from anywhere in my home. Its reliability gave me peace of mind, knowing that my home was secure at all times. Overall, I highly recommend the Yale Assure Lock 2 for anyone seeking a smart lock that delivers on both performance and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keypad

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this lock to replace an older version of the Yale Smart Lock. Easy to install and easier to use then the older version. You are able to customize pin numbers on this version. Also comes with a key lock - which makes me feel better about having an electronic lock! Good purchase and upgrade was definitely worth it. Lock is a little smaller the older version, so will have to paint around the lock to match.

    I would recommend this to a friend
  • Pros mentioned:
    App, Ease of use

    Rated 5 out of 5 stars

    Couldn’t be happier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Smaller profile that most other locks and directions were clear and concise! App accompanies the lock perfectly and connects to Alexa with the rest of my products for ease of access.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock at a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is sleek & super easy to install & very reasonably priced. The lock & mechanisms glide effortlessly to the point I keep checking to make sure it’s locked properly because it is just that smooth. I did struggle getting it connected to the app. I had to reset multiple times to get it to work. But once I did, it worked like a charm. If you need to replace your smart lock, I highly recommend this one.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not if you want WIFI battery sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend it, too over priced. works but do not get it for the wifi feature sucks, the battery runs out fast too.. If you want wifi buy something else better battery but its fine for Bluetooth access.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Smart Lock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking, good quality and a very easy to use smart lock. Take a bit more battery power compared to what was advertised. I find replacing the batteries in just around close to 2 months. Just use rechargeable batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Winner winner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use a friendly instruction super easy install. I have them on all the homes now.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is easy and the lock works well. The iPhone application is useful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Yale Smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've made for my home. So far, love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It's so easy to install. My family is so happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Lock!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app makes it the best, opening it with the app, closing it, checking to see if it's open, allowing access for family and friends, a true upgrade. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers very efficient and professional in all aspects

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lock can’t connect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but not a durable product for its price. After just 2 month, the lock starts having issues and doesn’t send codes automatically.

    No, I would not recommend this to a friend
  • Pros mentioned:
    App, Ease of use, Keypad

    Rated 5 out of 5 stars

    Good solid smart clock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional smart clock. It’s easy to install with plenty of smart features. If your power goes out you can gain access by using you physical key. And you use your app on your phone to unlock or lock. I also love the physical keys over the digital keypad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Yale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied wrong metal mount is too small snd i am extremely disappointed

    No, I would not recommend this to a friend
    • Brand response from Yale Customer Care
      Posted .

      We are sorry to hear about the mounting plate issues you are facing. Our support team can assist with any installation issues at 1-855-213-5841

  • Pros mentioned:
    App, Ease of use

    Rated 5 out of 5 stars

    Best digital deadbolt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never lets me down. The quality of yale lock and app is top notch. easy to use app. Setup is simple and can be completed within half an hour from install to app setup. Battery life is typical of any wifi connected smart lock. I recommend using lithium AA batteries as they seem to work more reliably in this lock. I have gone about 2.5 months between battery swap out while using connected to wifi, and with auto lock turned on which is impressive as the lock motor has to work more frequently when auto locking multiple times a day. It’s also very quiet. I’ve had digital deadbolts from other company’s that have such a loud motor. Sometimes I find myself checking to see if the door is locked as I don’t hear it inside when it auto locks. Will definitely buy again as needed for my home and rental properties

    I would recommend this to a friend
  • Pros mentioned:
    App, Ease of use

    Rated 5 out of 5 stars

    Sleek and fancy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart lock adds a level of sophistication and class to my home. It’s great to program an easy to use. The app is seamless as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Reliable Smart Lock, Just Frequent Battery Changes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience and security of the Yale Assure Lock 2. Easy to use, looks great, and works flawlessly—but the batteries need replacing more often than expected. Still worth it!

    I would recommend this to a friend
  • Pros mentioned:
    App, Installation

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install , app is very friendly and set up was easy and quick

    I would recommend this to a friend