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Customer Ratings & Reviews

Your price for this item is $110.99
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The comparable value price is $129.99

Customer reviews

Rating 4.6 out of 5 stars with 709 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Rugged Book Keyboard Folio Case as having a high-quality keyboard and long battery life, with many praising its rugged and protective case. However, some customers find the case heavy and pricey, and a few have reported issues with the hinge mechanism. While most find the fit secure, some users experienced difficulty with opening, closing, and removing the iPad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 709 reviews
  • Cons mentioned:
    Protection, Weight

    Rated 1 out of 5 stars

    Don’t bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible case. Doesn’t stay on right. So heavy that when you open the case to watch a video the screen folds down. Save your money!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Very poor setup instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Zagg rugged book keyboard folio case is rugged enough, it is more suited for industrial use rather than home use. The largest problem with the case is the on-off switch. It is a very dimly lit LED light, difficult to see when the unit is turned on or off. Another problem would be packing the case with iPad into luggage. Simply too bulky.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Case would be nice if you didn’t have to physically remove it when not in use or to put behind your iPad. My husband didn’t like so I ended up returning it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great professional case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is good for on the move. I use my IPad for work and this case allows me to use it as a laptop or ipad. Plus it gives it strong protection from drops.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    No Bluetooth Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get the Bluetooth to connect. It is kind of heavy too. I took it back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very Disappointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half of the time the bottom keys of the tablet don't work so to my dismay I decided to return it and buy another brand which worked so much better for me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t really impressed with this case/keyboard. A bit stiff and difficult to maneuver. Returned it and found a more fitting option.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keys stop working and...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I got the two year warranty on my first Zagg keyboard. I have to keep charging the keyboard at times. It does not last long. I used the warranty because the keys stopped working. A few would act up and suddenly boom, keys that were not acting up completely stopped working. They would be keys all over the board. Easy to show Geek Squad the problem. This is my second Zagg keyboard, and my delete key started acting up and stopped working. When it was acting up it, I would press the delete key, and it would keep going. I had to press the space bar to have it stop. Now, it is my L key that is acting up. "lllllllll" This is 9 Ls. I pressed L 15 times. A post I wrote had many words incorrect. Guess the letter missing. The rubber surrounding the keyboard separates off the frame. It didn't happen with the first one. That is not a big deal. I got a warranty for this one. I have no clue what my options are for keyboards as I love the backlight on the Zagg and added protection for the screen. I wanted to love this keyboards as the key layout is amazing. They need to fix the flaws. 2 out of 2 for keys to stop working. First one over a year. Second one six to seven months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best one we have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one we have owned. They just don’t seem to last all that long. Not great instructions for setup if some one was a newbie

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, I don't regret buying it. Still going strong and have not needed repairs or replacements.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard for ipad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for my daughter and she tried using just didn’t work out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Zagg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn’t worked so I’m going to keep trying. Hopefully I’ll be able to connect it to my tablet

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very rugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When its connected it's awesome but detach the screen from keyboard and then theres no screen protector.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This one is not as good as the first type I had. T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is not as good as the first type I had. This one is just average to me.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Great at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impression was excellent it was the best keyboard I purchased for my iPad until it stopped working. Keyboard dead within 3 months. Be sure to get the geek squad plan.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Not a Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these from Best Buy online. They are difficult to fit and the amount of physical force required to remove your iPad from them almost pushed it to the point of the screen breaking. Not impressed!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great product - Poor longevity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the rugged book. It offers great protection to our iPad. The physical keyboard tuns the iPad into a mini laptop. Unfortunately the keyboards Bluetooth module died after 1.5 years of light use. Zagg was unwilling to offer any assistance outside of offering their apology.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Redesign needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many others I found this case to be a pain. Magnetic connection? It falls apart if picked up wrong. it won’t stay propped up to type. Its easier to take out of the case to be used as a pad. Which means no drop protection. I’ve ordered another case that is hinged.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. I think there are better keyboard case combos out there.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Broke after a month

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for how long it lasted and heavy ...

    No, I would not recommend this to a friend