Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $84.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 1018 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the Rugged Messenger Book's keyboard quality, protection, and long battery life, finding it easy to use and appreciating features like the pencil holder and stand. However, some customers noted that the weight and price were drawbacks for some users. A few also mentioned concerns about the bulkiness and the connection stability. Minor design issues were also raised by a small number of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,018 reviews
  • Rated 4 out of 5 stars

    Decent Keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive keyboard. My only problem besides it not having backlighting for typing in the dark (will cost you an additional 30 dollars for that model), the characters will appear out of whack if the device’s keyboard is set at a language other than English.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The overall product is very sound.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product seems very good and meets expectations. I gave it four stars because of the material the keyboard based is constructed with feels like foam. The overall performance of the keyboard meets my expectations. This was the only brand besides Apple to offer a keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a keyboard to turn my iPad into a backup computer.. or a travel computer. This fits the bill perfectly. I have found it occasionally needs recharging every few months (though the box said every few years).. but I don’t mind dropping it on the charger at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reward money question

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot rate the product as It was the wrong size. I do want to ask why I lost my $50 in reward points. I believe that I should get those reward dollars on my next purchase. Could you please explain this to me? Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at the Logitech case but ultimately decided to go with the Zagg because it offered more flexibility and appeared to be much sturdier. I have no regrets. I use it everyday. It syncs flawlessly and the keystroke is excellent. I’d definitely recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rugged Messenger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this Messenger Book about a month, which I use everyday and it works as advertised. Back light is good, my last one didn’t have this, You can adjust screen as you like and it stays in that position. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really like the keyboard

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my IPad I use for work. Glad I bought the extended warranty though because within a year the keyboard stopped working. Best Buy replaced it with a new one and I bought another extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Accessory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an iPad Pro for a while and wanted something heavy duty in case my kid dropped it. This works great for that purpose an it allows me type quickly. I use it a lot to Iike websites now. I love working on my iPad because of this. Keys work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Does the Trick!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched to the Zagg, because a prior brand was not working for me. I am so glad I switched, I am very happy with it. I love the way it’s put together, I can detach the keyboard while still in its case from the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to a new iPad and needed a new case since the iPad Pro 10.5 is bigger than the iPad Air 2. I like the brand but I was Leary about the case with its design, but I actually like the two piece design. It’s rugged and proven to protect my investment well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iPad case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case and would buy it again. The only downside for me is that to use the iPad in portrait mode I have to turn off the case and fold it back or the keyboard keeps getting pressured and the key presses registered on the iPad .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Zagg Rugged Messenger Book Keyboard is a great value buy if you are not looking to break the bank when looking for a bluetooth keyboard. My only complaint was that it took it a bit of time for the keyboard to connect to my Ipad via bluetooth.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keeps Disconnecting

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with my iPad and keep having to restart my iPad to get the keyboard to reconnect so I’m not sure if it’s the iPad or the keyboard itself. Also, it’s fine when it’s connected to WiFi But if using hotspot then there’s a noticeable lag when using the keyboard. I think this is because the Bluetooth connection is being shared for the WiFi and keyboard connection. Too late to return it so will probably trade both in soon and start from scratch.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality, Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Nicely Designed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried both the Logitech Slim Combo and Apple’s very own keyboard/case for the iPad Pro 10.5 and found this case, the ZAGG Rugged Messenger Book, as the clear winner due to the following: Pro: -Backlite keyboard with light customizations -Nice tactile keyboard feedback -Detachable keyboard -Main case fully protects the iPad from accidental drops -Easily connects to the detachable keyboard with strong magnets -Has multiple viewing angles via positioning the magnet pad behind the iPad case -Very useful shortcut keys -Long lasting keyboard battery -Has nice palm rest -Can connect two devices Cons: -Small keyboard space -Slightly bulky -Adds additional weight -Does not use the smart connector and relies on Bluetooth connection -Needs to charge keyboard via micro-USB I hope this helps for making your purchase decisions much easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay but

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first one lasted just under a year and then it just stopped working and charging. Best Buy was awesome and helped me get a new one and so far so good for the second one but it has only been a few months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve actually already spilled acetone on this and the iPad and keyboard still work great. Plus it’s a reasonable price The keyboard connects seamlessly The only downside is that it’s a little heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students in high school or college.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great case for the iPad. This case also is great for students who usually type or are learning how to type. With this case you wouldn’t need to have a MacBook or any other computer for typing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves a purpose

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright, as it does serve its purpose. However, if having to wait a few seconds to ‘wake’ the keyboard up is going to annoy you, this might not be the one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am moving from Logitech slim case. Zagg is a very good quality for the great sale price. I would recommend anyone in the market for a good quality case to also look into Zagg brand.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Weight

    Rated 2 out of 5 stars

    Nothing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy for traveling and too expensive a little difficult with connecting to IPad.

    No, I would not recommend this to a friend
Sponsored