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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1018 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the Rugged Messenger Book's keyboard quality, protection, and long battery life, finding it easy to use and appreciating features like the pencil holder and stand. However, some customers noted that the weight and price were drawbacks for some users. A few also mentioned concerns about the bulkiness and the connection stability. Minor design issues were also raised by a small number of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,018 reviews
  • Rated 3 out of 5 stars

    Stop working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son 3 year ago, now it stop working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPad keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A cheaper alternative to buy an Apple keyboard and case, but you get what you pay for

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but weight too heavy for convenience with use of i-pad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was hard for me to connect my IPad to the keybo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to connect to my IPad for me to type using the keyboard.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t hold the tablet in good has they say iPad fell out crack the screen

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Makes typing on iPad easier

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product when no issues. Connectivity issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not like this case with keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this case with built in key board ended up returning it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made but not very user friendly. Not recommended for kids.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    I tried to give it zero stars..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE. It hooked up to my iPad ONCE. Then never again. Tried to forget the device and other things. Never worked again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pairing is not easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the pairing takes too long or doesn’t connect

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bluetooth disconnects often

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get the Bluetooth to connect and stay connected so it freezes all the time. Set up is good and what I wanted, but not worth the functioning problems. Spend the extra money and get a iPad keyboard.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Flimsy case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item with iPad. After a couple days, the piece that holds iPad upright doesn't stay put. The design as a cover is great. Just don't expect it to serve you well as a desk top.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointed in my Zagg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Zagg keyboard for my last iPad and loved it. But this new one is very disappointing. The ipad comes loose frequently and it will not stay connected to the keyboard. I would not recommend this to anyone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems pretty solid and it's pretty easy to use, but it makes your iPad too thick. You might as well have a small laptop. If you use your iPad as a laptop it would be great. I don't so it was a return for me.

    No, I would not recommend this to a friend
    • Brand response from ZaggProductExpert
      Posted .

      Thank you for taking your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of our products. zagg

  • Rated 1 out of 5 stars

    Carlos Gotti

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible ! Always messing up struggles to connect. I’ve had so much trouble w this keyboard. DO NOT BUY! I would rate less than one star ! This is trash . Very unhappy I should’ve bought the Apple one . I thought I had made a great purchase and time has proven that I made one of the worst buys . Again I am very unhappy and do not recommend this keyboard .................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the case I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case kept separating at the magnetic strip so I really had to pay attention and use both hands picking it up. Fortunately the times it fell apart it was over the sofa or bed and did not damage the IPad. Also the stand seemed pretty flimsy and the IPad kept sliding down flat. Returned this and bought a different one that is better...but not as good as the one I had with the first generation IPad Air.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A little too Bulky

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is cheaper but too cumbersome for me. This was the 2nd keyboard I purchased in two weeks before eventually purchasing the Apple keyboard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 4 months of light use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this keyboard while it worked. I only used it occasionally—maybe an hour every week. A couple of days ago it stopped pairing with my iPad Pro. I charged it after reading some guides online but still nothing. It doesn’t even show up as available on the iPad. While not as expensive as the apple keyboard, it still isn’t cheap. I expected more from a reputable company.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t last long

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this keyboard but it quit working after the second time that I charged it. Since then I’ve just used it as a case. Not worth the money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doesn't charge anymore! lasted just over 3 months!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's iPad. it worked fine for 3 months. Now it will not charge for whatever reason and so it's completely useless. Thanks Zagg for a piece of crap and for this frustration. I guess i'll have to get an Apple keyboard... Oh, and of course the return period with best buy is over!

    No, I would not recommend this to a friend