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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1018 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are pleased with the Rugged Messenger Book's keyboard quality, protection, and long battery life, finding it easy to use and appreciating features like the pencil holder and stand. However, some customers noted that the weight and price were drawbacks for some users. A few also mentioned concerns about the bulkiness and the connection stability. Minor design issues were also raised by a small number of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,018 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this case for work and during meetings it came in handy for what I needed. The backlit keypad was a nice touch. The key travel was not as smooth as the apple Smart Keyboard. However, it provides much better protection than the Smart Keyboard. Also the battery life on the keyboard went about a week of use before I noticed I had to charge it again. If you are like me and want a case and a keyboard that can act as one or the other this is the best thing out. The product loses a star because I would have paid a little more to get the product and a screen protector as it is a Zagg product.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever!! Very durable, snug fit. Love that it has a place to hold my apple pen.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    great case for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a strong case for my new iPad Pro 10.5 and add a keyboard makes this a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great case wish they made it for the 12.9 iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal. You get a strong case for your iPad , a holder for your pen and a keyboard with it for under 100. You can't even get the apple keyboard by itself for that. The keyboard is Bluetooth and not automatic. But that is not a big deal. You really don't need to worry about charging it. I used this for about a week. When I decided I wanted to get the bigger iPad Pro. So I went in and got the 12.9 pro and was disappointed to find out Best Buy did not Carry this case , but zagg never made one for the bigger iPad and I emailed them if they had plans to and they did not. So I had to go totally more expensive and two different brand case route with the bigger iPad. But if your going with the small pro. I would give this one a shot.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Pencil holder
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Heavy Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the feel of the keyboard keys themselves and the holder for the Pencil, but it made the iPad Pro heavy. I returned it for the Apple Keyboard and am happy with how much lighter it is now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Decent keyboard, good protection, rugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has protected my iPad and Pencil from day one. The grippy material gives nice confidence when handling the iPad. The material shows no sign of wear despite living in my backpack every single day. The keyboard is great, especially for something so compact. Battery life has gone down noticeably in the the year-plus I've been using it, but I use it heavily, and it's easy enough to charge with my power brick. Cons: - Can't really use this on your lap very well. It needs a hard flat surface. - After many hours the keyboard gets hard on the fingers, but at that point perhaps you should use another computer. - The clip holding the pencil is secure, but not *quite* secure enough, so I sometimes lose the pencil in my backpack. I'd prefer a solution that protected the sensitive tip of the pencil, which would also prevent the snags that make it come loose.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for use with the iPad Pro. I love being able to have a keyboard with it!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Protection

    Rated 5 out of 5 stars

    Top protection!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This rugged case is an amazing way to protect the iPad Air. (Not worried about it being dropped at all) The plus is that the Bluetooth keyboard comes with the case. Not only great protection but saved some monies too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like it; but it's not perfect. It is much heavier than I expected. It's hard to plug the iPad into the slot, it can miss the port and slide into the case instead. I do think it will protect my iPad against drops nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality

    Rated 4 out of 5 stars

    Fantastic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard and case has been fantastic for me. Quality parts and very good looking. I’d give it 5 stars if the keyboard pulled its power from the iPad. I have only had to charge the keyboard once in over a week if daily use. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Love this keyboard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the keyboard available for my IPad makes it easier for me. It is great to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good but Heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case and would buy it again. The only thing I don't like is that it is very heavy, however, the iPad easy connects and disconnects magnetically from the case so it is easy to detach when the keyboard is not needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality

    Rated 5 out of 5 stars

    Powerfully rugged, yet soft to the touch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, great all around feel and keys are backlit, battery lasts a very long time. Highly recommend this keyboard and protective cover over any of the others out there, made in China. More expensive and soooo worth it

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great Case!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for the iPad. Durable and the keyboard functions amazingly!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    nice overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice keyboard and case overal, but it makes the IPad 10.5 a bit heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Protective and easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is heavier than some but very protective. I like that it is easy to charge. The only weird thing is that it will change fonts randomly sometimes. Maybe because keys are close together and im accidentally hitting some command

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protection & functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and gives me the piece of mind as I carry my iPad around

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    It adds to my ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works grates with my iPad. I look up reviews before I bought it

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Protection

    Rated 5 out of 5 stars

    Key pad for I pad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent key pad, Bluetooth connection, turns i pad into mini laptop. Great for plane rides, watching movies, working, etc. stands your I pad perfectly in different positions. Also great I pad protection.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Sturdy and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is sturdy and easy to handle. Easy to type on keypad

    I would recommend this to a friend
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