Customer Ratings & Reviews

I recently purchased the Zen Pro Switch Controller NS09, and overall, my experience has been a mix of positives and negatives. What I Liked: 1) Build Quality: The controller feels moderately heavy, which adds a sense of sturdiness and durability. It doesn’t feel like a flimsy piece of plastic, which is a big plus for long gaming sessions. 2) Battery Life: The battery life is impressive. It lasts for a long time, so I don't have to worry about recharging it frequently during my gaming marathons. This is particularly useful for extended play without interruptions. 3) Vibration Feature: The option for vibration adds an immersive element to the gaming experience. It’s a nice touch for games that support haptic feedback. What I Disliked: 1) Compatibility Issues: Unfortunately, my computer does not register this device, so I can't install the latest firmware. This is a significant drawback as I can’t benefit from potential updates or bug fixes that might improve the controller's performance. 2) Vibration Intensity: While the vibration feature is nice, it can be a bit too much at times. It would be great if there were adjustable settings to customize the intensity according to personal preference. 3) Button Visibility: The buttons are difficult to see, making it hard to distinguish which letter each button represents. This can be frustrating, especially in games that require quick reflexes and precise button presses. Overall, the Zen Pro Switch Controller NS09 has its strengths in terms of build quality and battery life. However, the compatibility issues and minor design flaws in the vibration and button visibility areas might be a deal-breaker for some. I hope future updates can address these concerns.

Purchased this as a gift. After over a year of use the controller works great and battery life is great and no stick drift.

I don't have any issues with the official pro controller, but I like this controller more. The triggers are nicer and the joysticks are magnetic, so they shouldn't drift. It's too early to comment too much on longevity, but I have high hopes.

A def must buy. I love this controller. I have it paired with my laptop, tv, switch and smart monitor.. I don't need to have a separate controller for any of my stuff unless I have a plus one... so I am getting a second controller. I am super happy with this purchase. The battery life is amazing. I don't game like crazy but this battery life is def better than others. My only con is that I can't upgrade the firmware on my controller and the vibration can sometimes be a bit too much.. maybe that was fixed in a firmware update but I can't know since I can't update the firmware.. overall though, I highly recommend this controller.

Great controller for great price. On par with Pro. Lacks HD but has decent rumble. Can pair with other things as well. Reccommend this over any Power A controllers.

I used to buy the cheap PowerA brand and apply a warranty cause I knew the controller would not last much due to stick drift syndrome. Buw now, this new controller, which is not cheap, is Stick Drift Proof... nough said for me. Bought it, and been happy gaming ever since.

Definitely an improvement on response time and charge time. Has a nice nonslip finish with sensitivity control. Color is nice and stands out in a good way.

I really like this controller it dies every thing a pro controller does and works with Switch PC wired and wireless. And lets you program up to 10 minutes of button press for macros. My only nit pick was it took a little while to get used to the d-pas for fighting games as my hands are little bigger. But i was able to adjust quickly and against some high level Street Fighter 6 players in the fly. The build quality is excellent. It's comfort is in the same level as Microsofts controller. Oh and it came with a really nice flat charging cable. It also has driftless analogs. And it will power on your switch which most other cotrollers will not.

Love best buy always a help and trying to get me best deals

Honestly i love it. Love the hall effect sticks, love the triggers, love the customizeability of it. Only complaint is that the rumble only has 1 intensity. Which means that in certain games, where the feedback is subtle when doing some commands (like when playing splatoon, when you swim forward, theres a subtle rumble with a pro controller), the feedback is significantly more intense, and out of place. This is easily solved by just switching the vibration off when it becomes problematic. Honestly a great value for the quality of controller.

Normal controller but with what feels more added weight maybe since it has more function that can be used but feels really good holding and playing with. Has a bit of a connection issue on PC at times but overall great quality and amazing functions.

Amazing controller. Built quality is excellent, the analog sticks are buttery smooth and the whole controller just feels better than an XB one. Being able to use with every console, phone, and PC in the house is great. I would pick this over an XB controller every single time.

Nice heft to it, texturing helps it stay in your hands. Perfect tactile response from the face buttons, smooth triggers, & the joysticks are drift-proof. Programmable layout, too. I bought mine for the Switch but I’ve used it with my PS4 & an iPad. For $60 this is a steal!

Good controller. Easy setup. Good value on sale. Turns off quickly to save batteries.

Very good feel. Nice weight and works really well. Updating the firmware was a bit tricky but overall love the control

Love the design and feels of the control. Feels high quality

My son had broken his controllers and they cost way more than getting him this and he prefers it as he says it is easier to do everything. He is 7.

I like the magnetic sticks no drifting so far. Weight is just right for extended game play

Excellent third party controller! First of all, the quality check for this product is real hit and miss. When the controller is a dud, you know right away. If it isn't a dud, then it's gonna last you for years. We bought a Zen Pro for my brother as a birthday gift. It worked flawlessly and beautifully. He just couldn't stop gushing about it. How seamlessly it worked with his Nintendo Switch and his smart phone. Not just that, but how easy it was to switch the controller between the two devices. I decided to order one for myself. It came in and was defective. I took it back to Best Buy and they ordered me another one in. The second one works perfect! I do not have a single complaint about the Zen Pro. If you're looking for a third party controller for your Switch, than this is the one to buy! Side note, the literature that comes in the box is not very descriptive, on any level. BUT, the manufactures website has all the info you could ever want! Including firmware updates if you need them!

Great controller. Will be purchasing another. Holds charge well amd always hooks up.