Customer Ratings & Reviews
- Model:
- BSKE2IN-36
- SKU:
- 6409868
to a friend
Customers are saying
Customers have raised concerns about the product arriving damaged, with multiple mentions of dents and damage to the packaging.
This summary was generated by AI based on customer reviews.
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to warn the next buyer to move on and find something else. This was 1000k and the quality is so poor. The box was in tact. The packaging was decent, however it arrived dented in 2 obvious places. Too late to do anything about it because all of the interior duct work had already been done. To add insult to injury, at this price it doesn't even have a filter. I do not recommend this product. I didn't see it in the store. These days we take what we can get. Let me do you the favor and save your money.
No, I would not recommend this to a friendBrand response from ZLine Customer Service
Posted .Hi Maria,
Thank you for your review. We are sorry to hear that your range hood arrived damaged and apologize for this issue. Please reach out at zlinekitchen.com/contact and our customer experience team will advise on how to receive the correct filters for your range hood. Thank you.
title
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RIDICULOUS that this item came with NO DIRECTIONS for installation whatsoever, and it came so damaged the first time, I had to return. It also came damaged the second time , but I just couldn't go through all the hassles again, so I kept it. Basically I will NEVER use Best Buy again.
No, I would not recommend this to a friendBrand response from ZLine Customer Service
Posted .Hello,
Thank you for your feedback.
We apologize for the experience you had.
We always strive to improve our products and packaging and your feedback helps us to achieve that.
Please feel free to give us a call at (614)777-5004, we would love to help however we can.
Thank you.
do not waste your money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it came dented twice! it took me months to get a third one and it was also dented! Does not come with proper instructions, no filters inside and best buy does not replace parts for this item. This why is about 1K less than the other hoods
No, I would not recommend this to a friendBrand response from ZLine Customer Service
Posted .Hello! Thank you for reaching out to us. We are sorry to hear that your ZLINE range hood arrived to you in this condition. This should not have happened and we have brought this to the attention of our quality team. Additionally, none of our range hoods come with charcoal filters included, as this is a specific type of installation and only some customers will convert their range hoods to be recirculating. All of our user manuals can be found here, zlinekitchen.com/range-hood-manual. Additionally, for any replacement parts, those will need to be handled by our Customer Experience team as all parts are specific to only ZLINE range hoods. If you need any further assistance, please reach out to us at zlinekitchen.com/contact and our team can help. Thank you!
spectacular
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is spectacular. It is super big and beautiful . fancy
I would recommend this to a friend