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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 44 reviews

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  • Ease of Use

    Rating 4.0 out of 5 stars

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70%would recommend to a friend

Customers are saying

Customers have good things to say about the product's storage capacity, screen size, video quality, and radio feature. They appreciate the large storage space, beautiful screen, high-quality videos, and the ability to store their favorite radio stations. However, some customers have expressed dissatisfaction with the new software update.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-44 of 44 reviews
  • Rated 1 out of 5 stars

    poorest purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for 16 yr old daughter.Screen quit working after 3 weeks,kept losing music almost every week.Purchased a one time download from Microsoft,which turned out to be a monthly charge when I called to complain the Peer 2 leader was condesending and said it was my fault and to be more careful next time!!!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good at first

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crashed the first month, i never did get a video on it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product had problems with the scroll button, the the scroll button stopped working. Then it would start working again. Then recently it stopped working again and then it started working again but sparks started coming out of it and then quit working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Zune was way better then and i-pod the first week i had it. Then it crashed and wouldn't turn on. I got a new one same problem. If you want something like this to last a week only get it, if you want something good get an i-pod.

    No, I would not recommend this to a friend
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