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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 24 reviews

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Rating by feature

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers express satisfaction with the Zune's price point and user-friendly interface. They appreciate that it is affordable and easy to use. However, some customers have concerns about the lack of available apps compared to other devices like the iPod.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-24 of 24 reviews
  • Rated 5 out of 5 stars

    Looks Brand New

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with how new the Refurbished Zune looks. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great refurb!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant wait to buy this great mp3 player!!! tried it out before, great product!! not much app but oh well its greatt anywayy who needs so many apps??

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Terrible Mp3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On some apps there are lines going down the screen. DO NOT BUY. IPod touch is a million times better and does not have this issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Zune for my son for Christmas. He specifically asked for the Zune. The sound only works sporadically. He mostly is using it to play games instead of listening to music. Would NOT recommend a refurbished one.

    No, I would not recommend this to a friend
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