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Description
This MP3 player features a large 3.3" OLED display with scratch-resistant glass and 16GB* storage capacity, so you can listen to your favorite tunes on the go.
From our expanded online assortment; not available in all Best Buy stores
16GB* internal flash memory
Stores up to 5 hours of high-definition video, up to 22 hours of standard-definition video, 25,000 pictures or 4,000 songs.**
Compact design
Measures just 0.4" thin so you can take it wherever you go.
Supported formats
Include MP3, WMA and AAC audio formats, plus WMV, MPEG-4, HD MPEG-4 (with included transcoding software), H.264 and DVR-MS video formats and JPEG image formats for flexible playback options.
3.3" OLED color display
With 480 x 272 pixels and 16:9 aspect ratio. Scratch-resistant glass and touch-screen QWERTY keyboard for added convenience. Turn the Zune vertical for music features and horizontal for picture and video features.
FM/HD radio tuner
For listening to your favorite HD radio stations (HD Radio delivers CD-quality sound from compatible stations in areas where HD Radio is available). Song tagging technology allows you to tag songs for purchase.
802.11b/g wireless connection
Allows you to buy, stream and update your music, as well as download free games. Wirelessly sync your Zune HD to your PC via your home network. WEP, WPA and WPAZ encryption for wireless security.
Internet browsing
Browse the Internet on the go anywhere there is a Wi-Fi connection. Features tap-to-zoom technology and a built-in accelerometer.
HDMI output and composite output connectivity with optional dock (not included)
Lets you view movies and video on a TV or monitor.
Rechargeable battery
Provides up to 33 hours of music or up to 8.5 hours of video.
*Formatted capacity may vary. **Results will vary based on file size and format, settings, features, software and other factors.
Disclaimer of Warranties. ALTHOUGH THIS REFURBISHED PRODUCT IS SUBJECT TO THE RETURN POLICY, THIS REFURBISHED PRODUCT IS SOLD ON AN "AS IS" BASIS WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
BEST BUY AND INSIGNIA DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Customers express satisfaction with the Zune's price point and user-friendly interface. They appreciate that it is affordable and easy to use. However, some customers have concerns about the lack of available apps compared to other devices like the iPod.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 24 reviews
Rated 4 out of 5 stars
Great Value for price!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a cheap mp3 player, and found the Refurbished Zune HD for $119.00. I thought it was perfect so i took it. It came with everything a brand new one would come with. I went back, bought a set of Altec Lansing Earphones, and went to RadioShack and bought a USB wall charger and AUX Cable. I can get on the internet through my high school's Wi-Fi, and chat with friends on facebook at McDonalds. I love it. It holds a lot more songs than i expected, and videos dont take up much space either. Its just about as good as the iPod Touch, just has about 100 less apps, and is $100 less bucks!!
I love it, and the only thing i couldn't find at any store was a screen protector and an FM Transmitter. But other than that, if you had to choose, get an iPod touch by all means, but for price-- get a Zune HD!!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Better than iPod
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I say better than an iPod, I mean if you use an MP3 player for what it's meant to be used for, music. If you want apps and all that then get an iPod Touch, but when it comes to music, Zune all the way. The Zune software is WAY better then iTunes, much faster and easier to use and wireless sync, Apple needs to scrap iTunes and start over, it's a slow hog and is terrible to use. The screen on the Zune HD is very very nice and the OS is easy to use. The music quality is outstanding and so is the picture and video viewing. It's physically smaller than an iPod Touch but feels sturdy and light. All in all, if you only want to listen to music, the Zune HD wins hands down.
I would recommend this to a friend
Rated 4 out of 5 stars
what u can expect from a refurb
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
the zune works great and i had it for a few weeks now. the problem i had with this refurbished zune, was that it came with the adapter to hook to the pc was not an official zune adapter. it was actually a cheap dynex one, what made it worst was that it was for the ipod and not for the zune. thankfully, i had np going to customer service at my local best buy and they swapped out the adapter to the official zune for no extra cost. u get what u get for a refurbished product, but the zune is in great working condition. another problem i had is best buy does not support/ carry much accessories for zune, so i had to purchase those from other places.
I would recommend this to a friend
Cons mentioned:
Screen quality
Rated 4 out of 5 stars
Great except one thing
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought my Zune online and got it at $119.00. I was skeptical at first because of the price. When I received it it was new in box and had all accessories included. OK here's the BUT. When I hooked up the head phones the jack had to be pulled out slightly and twisted to hear music.I tried another headphone and it had the same problem. I tried to live with it because of the price,but listening to it in my pants pocket at work I had to constantly adjust it. After a few days I had enough.I took it back to Bestbuy and got my money back. Don't get me wrong I enjoyed the Zune and bought another from Amazon at a higher price. I had a Sansa Sandisk and it blows it out of the water. The touch screen has some getting use to since I prefer buttons,but I'll get over it. I recommend a Zune,but make sure you get a warranty where ever you purchase it.
I would recommend this to a friend
Cons mentioned:
Screen quality
Rated 4 out of 5 stars
Be Cautious About Refurbished
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the Zune HD, so I decided to purchase a second unit, however the only ones available are refurbished, so I purchased this
The refurbished unit arrived and it looked quite "used" with a scratched screen and worn buttons, so I returned it. A second unit was sent, and this one was also worn. I spoke to a representative at the Geek Squad and they said the units should appear new after being refurbished. This was not the case.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Gives Ipod touch a run for its money
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ZuneHD as a great system for the many people who cannot afford the ipod touch.. with a lot of the features the same and even better on the Zune, the touch screen is more responsive, but lacks the thousands of apps that ipod has.
it always has a fully integrated zune martketplace sfotware which is nearly as good as itunes...
for the money you pay on this 16 gig unit its still more than 65 dollars less than a bare bones 8 gig ipod touch... well worth the money i paid for it.
I would recommend this to a friend
Rated 2 out of 5 stars
Disappointed
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Zune HD had so much potential. Its appearance is excellent, it is very sleek and feels like a quality built component. The screen is vivid, the menus are fluid and easy to master, the playback is flawless. It has a lot of pop. The addition of wi-fi and HD radio just about completes the ideal package for a relatively cheap MP3 player but:
The software is not stable. The battery life rapidly deteriorates as you add things to the memory, Microsoft has walked away from this product leaving you with no more software updates or apps. It is doomed. Finding accessories like cases and docks is becoming harder.
Mine decided to reboot itself and wipe everything including the pics, app, etc that came with it twice. I gave up after that and Best Buy, awesome as they are, honored the 30 day return policy and let me swap it for a Sony walkman which has a lot less features but a much better sound. The Sony software is rock solid and the content transfer s/w works better on my PC.
Long story short, don't bother unless you just want a gadget to hack around on. Don't like Apple products? Get a Sony.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Very Impressive
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just Ordered this product,and i must say I was quite impressed on how new it looked, Great sound quality,features,size and very easy to use..I own an ipod, but I prefer using my zune for music and Video...i greatly recommend this device to anyone.