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Specifications
  • Screen Size
    6.2 inches
    Front-Facing Camera
    10 megapixels
    Rear-Facing Camera
    12 megapixels
  • Key Specs
    • Screen Size: 6.2 inches (Size of the screen, measured diagonally from corner to corner.)
    • Front-Facing Camera: 10 megapixels
    • Rear-Facing Camera: 12 megapixels
  • General
    • Brand: Samsung
    • Model Number: G991U
    • Product Name: Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked)
    • Color: Phantom Gray
  • Display
    • Screen Size: 6.2 inches (Size of the screen, measured diagonally from corner to corner.)
  • Camera
    • Integrated Camera: Front, Rear
    • Front-Facing Camera: 10 megapixels
    • Rear-Facing Camera: 12 megapixels
  • Network
    • Carrier: Unlocked
    • Network Connectivity: 4G LTE, 5G, CDMA, GSM (The manner in which a device sends data to another device over a long distance without the use of wires or cables.)
  • Connectivity
    • Wireless Connectivity: Bluetooth, Wi-Fi (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
  • Power
    • Battery Capacity: 4000 milliampere hours (The amount of energy stored in the battery.)
    • Battery Chemistry: Lithium-ion
  • Features
    • Model Family: Samsung Galaxy S21 5G
    • Usage Time(s): Talk time up to 30 hours, Internet usage (LTE) time up to 14 hours, Internet usage (Wi-Fi) time up to 15 hours, Audio playback time up to 72 hours, Video playback time up to 19 hours (All battery claims depend on network configuration and many other factors; actual results will vary. Battery has limited recharge cycles and may eventually need to be replaced. Battery life and charge cycles vary by use and settings.)
    • Protective Qualities: Water resistant
    • Maximum Depth Of Water Resistance: 5 feet (Measurement of the maximum depth of water in which the product is able to resist some degree of water penetration.)
    • Ingress Protection (IP) Rating: IP68 (A 4 to 6 character code classifying a product's degree of protection against intrusion of solid particles and liquids as well as impact. Each number in the IP Code denotes a level of protection, determined through testing and published by the International Electrotechnical Commission (IEC). The first digit represents the degree of protection against solid foreign objects or particles and the second digit represents the degree of protection against water ingress.)
    • Built-in Storage: 128 gigabytes
  • Compatibility
    • SIM Card Size: Nano SIM
    • SIM Card Slots: Single SIM
  • Performance
    • Operating System: Android 11 (The operating system manages all software and hardware, including files, memory and connected devices. Most importantly, it lets you interact with your device and your programs in a visual way; otherwise, you'd be typing computer code to get anything done.)
    • Processor Model: Qualcomm SM8350 Snapdragon 888 (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
  • Dimensions
    • Product Height: 5.97 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 2.8 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Depth: 0.31 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
    • Product Weight: 5.96 ounces (The out of box weight of the item.)
  • Certifications Listings & Approvals
    • EPEAT Qualified: false (The Electronic Product Environmental Assessment Tool (EPEAT) was designed to provide an environmental assessment tool for purchasers. In order to qualify for EPEAT, a product must meet all 23 required criteria.)
  • Warranty
    • Warranty - Parts: 90 days limited
    • Warranty - Labor: 90 days limited
  • Other
    • UPC: 647056422051

The Galaxy S21 is the phone for business that lets you securely connect and collaborate anywhere. Discover new ways to collaborate with an impressive 8K camera and easily go from mobile to desktop to meetings with Samsung DeX. Keep your business data and personal information protected with a secure processor, Samsung Knox and the Knox portfolio. Work seamlessly in the way that works best for you with Microsoft and Link to Windows. Now you can easily optimize cellular and Wi-Fi connectivity by accessing the best network and plan at the moment, and stop paying more than necessary with monthly plans. Unlocked by Samsung smartphones work on most major U.S. networks and allow international business travelers to take advantage of lower local rates. When you get an Unlocked by Samsung smartphone, it has no pre-loaded carrier apps, so your organization can deliver a more predictable and consistent experience across devices and have greater freedom to customize device software. Inspiration is a fickle creature. The Galaxy S21’s intuitive camera lets you capture, share and collaborate in real time, no matter where you are. Be in front of the camera, behind the camera or both at the same time—Director’s View puts a whole new spin on the virtual tour. Connect all your devices with Wireless Samsung DeX and use your Galaxy S21 as the remote. Take conference calls on your TV, drag and drop files from your phone to PC or double your screens with the tap of a finger. The Galaxy S21 comes with a defense-grade security platform built in so you can rest easy. With multiple layers of protection, your device is safe from intrusion, malware and malicious threats. Keep your fleet of mobile devices in sync and in control from end to end. A complete set of cloud-based solutions eliminates the risk of user error for worry-free security, software updates, device setup and more. Part of Knox’s multi-layered security platform, the Galaxy S21’s Knox Vault is dedicated to protecting your PIN, password, pattern and Blockchain Private Key. And with biometric authentication, your private data stays private. Getting work done on your smartphone is more important than ever before. The Galaxy S21 comes integrated with Microsoft Office, OneDrive and Teams so you can easily access all your files, photos and reminders—whether you’re in the office, working from home or on the move.

  • Excellent Condition Pre-Owned Phone: Pre-owned products in excellent condition are inspected and verified to function properly with some cosmetic blemishes. May not include all parts and accessories. Comes in non-original packaging with a data cable.
  • Network compatibility: Compatible with all major U.S. carriers, such as Verizon, AT&T, Sprint, and T-Mobile. Also works with prepaid carriers, including but not limited to: Cricket Wireless, Boost Mobile, Metro by T-Mobile, Simple Mobile, Total Wireless, Tracfone, Net10, Mint, Ultra, and H2O.
  • Display: 6.7-inch LTPO Super Retina XDR OLED w/ Ceramic Shield glass, Resolution 1290 x 2796 pixels
  • Memory: 1TB 8GB RAM
  • Camera: Main (Triple) 48 MP + 12 MP + 12 MP w/ Dual-LED dual-tone flash, HDR (photo/panorama) -- Selfie 12 MP w/ HDR, Cinematic mode (4K@24/30fps)
  • Operating system: iOS 17 -- Apple A17 Pro -- Hexa-core (2x3.78 GHz + 4) -- Apple GPU (6-core graphics)
  • Battery: Li-Ion 4422 mAh, non-removable
  • Dimensions: 6.30 x 3.02 x 0.33 in, 7.80 oz
Whats Included
  • Pre-Owned Galaxy S21 5G 128GB (Unlocked)
Disclaimers
  • SIM card not included

Q: Does this phone have 5G or not? It says 5G in the title, but the best buy spec sheet says 4g and LTE. However when i take the model number of this phone and key it into the internet, I see other place where it says this model G991U DOES have 5G. ???

A: Hey there BrianDP, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S21 5G. The advertised Galaxy S21 5G is a 5G enabled device that also works with the 2G, 3G, 4G, and 4G LTE wireless networks when the absence of 5G connectivity occurs. Feel free to reach out to Samsung Support if you have any additional questions for us. Thank you for being a valued Samsung customer. - Debra

Q: Is this phone compatible for T-Mobile?

A: If it's actually unlocked it would be. Mine came locked and was unusable. It was set to AT&T.

Q: Does the Samsung Galaxy S21 have wifi calling

A: Yes - my S21 5G has wifi calling

Q: What condition is this phone in?

A: Mine came in good condition but it was not unlocked. A total hassle.

Q: Do the pre-owned Galaxy phones have new batteries?

A: The batteries are not new, but they are tested for a minimum of 80% of battery life.

Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

Model: G991U
SKU: 6583364
$319.99
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Comp. Value: $339.99
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Reviews

Customers are saying

Customers are pleased with the condition, camera quality, and price of the Pre-Owned Galaxy S21 5G 128GB (Unlocked). They appreciate that the phone is in excellent condition despite being refurbished, and they find the camera to be clear and impressive. Additionally, customers feel that the price is reasonable for the quality of the device. However, some customers have concerns about the phone being carrier-locked and overheating issues.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.

  • Rated 4 out of 5 stars

    Mixed Opinion on my purchase but overall still hap

    When i bought the phone online it said "unlocked" but when i picked it up and opened it it said t mobile maybe because i got an open box phone but i still enjoy the phone it was clean and barley had no marks not even a spec best buy is a reliable source of sorts but kinda dissapointed that it wasent unlocked but love the phone anyways four starts :D (as you can see in the picture i can not uninstall the hope making me to believe its locked and when i turn on the phone it does the same thing pink t mobile logo !)

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    Posted by SamretheanyY

  • Rated 5 out of 5 stars

    Samsung S21 5G Pre-owned

    I bought this phone for a friend who needed a second one for personal use besides her work phone and did not want to spend a lot of money for a new phone yet. It looks like brand new no dents, no scratches anywhere on the phone. Front display is perfect, sides of the phone and back of it are perfect. Turns on perfectly with no issues on Google, Samsung, or Android. Cameras work great both front & back. I tested it before gifting it to my friend and haven't heard any complains from her yet. Phone has a screen proctector.

    This review is from Samsung - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    Posted by MrBlueOP

  • Rated 5 out of 5 stars

    Galaxy S21 in perfect condition!

    Came exactly how I expected, if not better. I bought the same device from another seller and it was scratched horribly, although the screen was good. The one I got from Best Buy looked brand new! Didn't come with a charger block, but I have plenty of those. Came with a cord and perfect condition phone! (Case not included but you can see there are no scratches on the actual phone–near the camera shown)

    Posted by Bmoney

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