What is a refurbished phone?

A refurbished phone is a pre-owned device that has been professionally inspected, cleaned, and restored to full working condition. Refurbished phones often undergo thorough testing and may have components replaced to ensure they meet quality standards.

Do refurbished phones come with a warranty?

Most refurbished phones at Best Buy come with a limited warranty provided by the manufacturer or the refurbisher. Warranty details are typically listed on each product page so you can shop with confidence.

Are refurbished phones updated with the latest software?

Refurbished phones are usually updated to the latest compatible operating system available for that model. However, the exact software version may vary depending on the device and manufacturer.

Are accessories included with refurbished phones?

Refurbished phones may include essential accessories such as a charger and USB cable, but the included items can vary by product. Please check the product description for a list of what's included with each refurbished phone.

Can I use a refurbished phone with my current carrier?

Many refurbished phones are either unlocked or compatible with multiple carriers. To ensure compatibility, review the product specifications or contact your carrier with the phone's model information before purchasing.