Specifications
Noise Cancelling (Active)YesConnection TypeWirelessWireless ConnectivityBluetoothTrue WirelessNoMaximum Wireless Range32.81 feetBuilt-In MicrophoneYes
Key Specs
Noise Cancelling (Active)YesConnection TypeWirelessWireless ConnectivityBluetoothTrue WirelessNoMaximum Wireless Range32.81 feetBuilt-In MicrophoneYesCarrying CaseYesMicrophone FeaturesNoise cancellingHeadphone FitOver-the-EarAdjustable HeadbandYesBattery Life30 hoursBattery Charge Time3 hoursWorks WithGoogle Assistant, Amazon Alexa, SiriVoice Assistant Built-inGoogle Assistant, Amazon Alexa
General
Product NameWH1000XM5 Wireless Noise-Canceling Over-the-Ear HeadphonesBrandSonyModel NumberWH1000XM5/BColorBlackColor CategoryBlack
Audio
Noise Cancelling (Active)YesSound IsolatingYesEnvironmental Noise ControlYesIntegrated AmplifierNoVolume Limiting FunctionNo
Connectivity
Connection TypeWirelessWireless ConnectivityBluetoothTrue WirelessNoBluetooth Version5.2Maximum Wireless Range32.81 feetNumber Of Devices Connectable Simultaneously2
Features
Built-In MicrophoneYesCarrying CaseYesMicrophone FeaturesNoise cancellingControlsVolume, Track selection, Mute, CallBody Metrics MeasuredNot ApplicableLighting TypeNoneHigh Resolution AudioYes
Design
Headphone FitOver-the-EarAdjustable HeadbandYesFoldable DesignYes
Power
RechargeableYesBattery Life30 hoursBattery Charge Time3 hoursCharging Accessory IncludedCableCharging Interface(s)USBOn/Off SwitchYes
Compatibility
Works WithGoogle Assistant, Amazon Alexa, SiriVoice Assistant Built-inGoogle Assistant, Amazon Alexa
Dimension
Product Height10.36 inchesProduct Width8.85 inchesProduct Depth3.03 inchesProduct Weight0.55 pounds
Warranty
Manufacturer's Warranty - Parts1 yearManufacturer's Warranty - Labor1 year
Other
UPC027242923232
The WH-1000XM5 headphones rewrite the rules for distraction-free listening. Two processors control 8 microphones for unprecedented noise canceling and exceptional call quality.
Active Noise Cancelation
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise canceling keep out more high and mid frequency sounds than ever.
Magnificent sound, engineered to perfection
The light and rigid precision-engineered driver unit improves high frequency sensitivity for more natural sound quality.
Crystal clear hands-free calling
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations.
All day power and quick charging
With up to 30 hours of battery life, you’ll have enough power even for long trips. If you need to charge in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an additional USB-PD compatible AC adapter.
All day comfort with an elegant design
These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds.
Multipoint connection
For total convenience, these Bluetooth headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
Speak to Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free.
Collapsible case saves space
Carry your headphones effortlessly in the redesigned case.
Instant pause. Instant play.
Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
What's Included
Headphone
Carrying Case
USB Cable
Connection Cable
Warranty Card
Reference Guide
Manuals & Guides
User Manual
Search
Q: QuestionCan you connect these headphones to two devices simultaneously?(1 answer)
A: AnswerThese headphones allow you to connect to up to two devices simultaneously.This question and answer was generated by AI based on customer and product data.Q: QuestionWhat is the battery life of the headphones?(1 answer)
A: AnswerThe battery life of the headphones is 30 hours.This question and answer was generated by AI based on customer and product data.Q: QuestionDo these headphones have a built-in voice assistant?(1 answer)
A: AnswerThese headphones have Google Assistant built-in.This question and answer was generated by AI based on customer and product data.Q: QuestionHow many microphones are used for noise cancellation in these headphones?(1 answer)
A: AnswerEight microphones are used for noise cancellation in these headphones.This question and answer was generated by AI based on customer and product data.Q: QuestionWhat is the maximum wireless range of the headphones?(1 answer)
A: AnswerThe maximum wireless range of the headphones is 32.81 feet.This question and answer was generated by AI based on customer and product data.Q: QuestionIs the headband adjustable?(1 answer)
A: AnswerThe headphones have an adjustable headband.This question and answer was generated by AI based on customer and product data.Q: QuestionCan I trade in my 1000xM4 to get credit towards the 1000xM5?(5 answers)
A: Answernahhh gurlAnswered by jama
Q: QuestionSony - WH-1000XM4 Wireless what improvement newer model?(4 answers)
A: AnswerThe model has several differences. There are more microphones, different design, especially around the hinges, improved ANC and upgraded bluetooth codec support (from 5.0 to 5.2) and other internal design changes.Answered by Anonymous
Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
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Reviews
Rating 4.7 out of 5 stars with 4777 reviews
4.7Rating by feature
- 4.8Sound Quality
Rating 4.8 out of 5 stars
- 4.9Battery Life
Rating 4.9 out of 5 stars
- 4.7Connectivity
Rating 4.7 out of 5 stars
29 expert reviews
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, design, lightweight, and ANC features of the WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones. They appreciate the excellent noise cancellation, comfortable fit, long battery life, sleek design, and lightweight construction. However, some customers have concerns about the price, connectivity issues, lack of bass, and fit of the headphones.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Rated 5 out of 5 stars
A Small Improvement Makes for a HUGE Difference!!
I have had many headphones. I have had predecessors to these (both XM3 and XM4s) and i have had/still have multiple of the largest competitors. Recently I have been daily driving for work and leasure the Surface Headphones 2+ which I love (Seriously the ANC on these things are better than any of my others by a landslide, too bad their sound quality isnt as good). So of course being headphone obsessed, I was sooo happy to hear the XM5s were coming and been reading up and prepping for today!! Had to drive 8 miles to a store partway across town to get the "white" pair but I got them! And I am not disappointed. Let's get into it! Pros: - Extremely light. Seriously these things just melt into your head. I would have had this review done hours ago BUT ended up listening to these for 6 hours because i just lost track of time and was wisked away in auditory bliss! Clamping force is super light though so not ideal for any as many action based activities. - Easy to set up/pair. Out of the box all I did was turn them on and they popped up to pair with my Samsung S22 Ultra. Set up was easy with configuration taking about 15 mins to set my button maps, Google Assistant, 360 Audio, enable LDAC, and pick a decent EQ preset to start with (Im a "bright" fan dialed down 4 notches with a little amp in the upper mids for my Sonys). All up took about 40 mins to get them completely to my prefered settings with a few tweeks here and there throughout the listening period. -Long battery life. All up i used 18% today in over 6 hours. Then when I threw them on to charge they took less than an hour to top out!! INCREDIBLE battery which is no shock from Sony. - Color/texture is gorgeous. As some reviews reported the "white" is more like a "Stone Creme" with some speckling to it. They have a matte finish and since people had reviewed saying the black smudged really easy I got white which really doesnt (plus i already had the denim blue XM4s and wanted these to really look different). -Packaging/quality. Everything is "classy" i dont know why people say these feel "cheaper". Plastic is used in headphones for a reason. Take it from someone who used to daily drive all metal Dr. Dre Detox Edition Pros (it was a different time ya'll lets move past it), you dont want that much weight and clamp force when doing 6,8, or 10 hours of listening in a day. These shave weight while staying sophisticated. I like it. - Sound quality. These things are SOOOO punchy i love it! That Carbon 30mm driver really is putting in work and its great at what it does. Less boom than the XM4s, much tighter "poppy" flavor to the bass notes (seriously go pull up Billie Jean - MJ with these and you'll see what i mean). Just very adaptable sound profile that really bring well mastered music to life! Don't believe me? Throw on "Reckoner"-Radiohead, or any "Off the Wall" - MJ track and have your jaw dropped!! Like your in the studio. Cons: - Pricey. This being the most expensive XM line item is hard to swallow. Are they worth it. I feel like yes. They bring more to the table than my Bose 700 for the same price. But still, price creep is present and could price these out of range for target customers who would love them. That's ok though, wait for black friday when the hit $349 or dare I say $329 then snag you a pair. - Portability. If you've looked into these you know this complaint. They don't fold in so harder to transport. Not really a major issue but noteworthy. Moving on... - ANC. It may just be how spoiled i have got with my Surface Headphones but i was slightly underwhelmed by the ANC. With my Surface Headphones i can snap right in front of my face at high-medium volume and not hear a peep. These i could snap at almost out stretched arm and still hear it at similar volume very clearly. Not too worried though as Sony is great at improving via firmware updates; but for launch day I'm a bit disappointed considering how much they hyped up how much they had improved. Still does the job just want more. - Included "charge cable".....seriously Sony.....its like 4 inches.....wire is not that expensive. I know you kept it short so it better fit in the magnetic case pocket but seriously what charger/situation is that gonna work with unless with a pc port or a table top usb hub. Do better for $400. - App. The app is very buggy right now. Setting up Google assistant it crashed twice and hung during registration at the start. Again this is day one stuff so you HAVE to expect that things like that aren't gonna be perfect and will improve but want to inform potential buyers so they are bummed by it. - LDAC unavailable for dual device mode. This isn't really a con, just a hope. In order to have dual device pairing LDAC is disabled. Im assuming it is due to bandwidth limitations caused by dual stream splitting the avaiable bandwidth but sucks having to enable it every time i go back to single mode. At least make it so they remember i had it on before dual device mode and have it automatically turn on. With that, we're done with the major stuff. I hughly recommend these. They are so light, comfortable, and sound amazing. If you're coming from the XM4s I can't say that they are necessarily an "upgrade" but more just a variant. The sound is just different enough to give a different experience, and honestly i think it makes these an even better all arounder than the XM4s were. Most of the issues will be patched in the coming weeks, and then these will be slayers!! They are definately gonna be daily driven with me for the next few months to put them through their paces. I would have loved to see aptX for PC and something like Team Certification given the events that have occured in business/workplace since the XM4 that i could use in my work, but that was prolly wishful thinking. Overall strong 5/5 and so happy to finally have them in my hands. But ultimately everyone's preferences will impact their thoughts on them so get out there, get yours and decide for yourself. Happy listening.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
Posted by Shanedor90
Rated 5 out of 5 stars
Sony’s Best Noise Cancelling Headphones Yet
Sony has been at the top of the line for years now when it comes to Noise Cancelling Headphones, and their latest addition continues that tradition. So far my experience with the WH-1000XM5 have been excellent! UNBOXING & SETUP: - Sony has really impressed me this time around with their minimalist packaging and unboxing. Its a subtle thing but its just nice that everything is recyclable and it does not come with a bunch of extra packaging, twist ties, and plastic wrap. - Once you take them out of the carrying case, they are essentially ready to use! Just connect them to your phone / tablet / computer and you are ready to go! - Sony recommends downloading their Sony Headphone App as well, which is definitely useful. Especially since it downloads any software updates needed for the headphones in the future. PROS: - I absolutely love the refreshed design on these! The XM3 / XM4 had the same design which was fine, but the XM5’s really have a more modern sleek look to them that are a big upgrade. - I was very impressed with how light these are and how comfortable they are! Sony opted for more of a plastic feel to keep them lighter, but I don’t think it makes them feel cheap. I think it was the right choice to make to keep all day comfort in mind as well as portability. - On that note, I wore these for a long time and they were comfortable the entire time. The adjustable headband is better fitting, the ear pads are comfortable, and they are not too tight at all. - When I first put these on I was truly blown away at the Noise Cancelling. I have used plenty of noise cancelling headphones in the past, but these easily offer the best noise cancelling I have used. Instantly you are taken back by how much sound they drown out. - The Sound Quality is of course exceptional! Everything I listen to is so crisp and offers a ton of clarity. The dialogue / vocals are excellent, the bass is impactful, and everything about the music or show you listen to just feels alive. Overall I am very pleased with how great these sound. - The touch controls are once again excellent as well! You can pause, play, change tracks, change from noise cancelling to transparency mode, and if you hold your hand over the right touchpad you can quickly hear what’s going on around you which is an cool little trick. - Taking calls on the XM5’s are fantastic as well! I can tell the call quality has improved and people have told me the mics sound great on their end as well. Definitely would be really easy to use for phone calls, work meetings, or gaming as well. - Battery life is really solid too! 30 hours with ANC on, 40 without ANC, and they give you 3 hours of playback from 3 mins of charging if you are in a pinch. - Lastly, the minor details all work well too! They still offer a aux port, still charge via USB-C, and the carrying case feels premium. CONS: - I do wish these had a waterproof design for use outdoors or while working out. - The carrying case is larger than before since the headphones do not collapse/fold in, and instead just lay flat. However I still think the carrying case is really nice. BOTTOM LINE: - The Sony WH-1000XM5’s are simply the best Noise Cancelling Headphones you can buy! They offer superb Sound, Noise Cancelling, have great features, and are very comfortable! Plus Sony headphones just work with everything - Android, Apple, Windows, you name it. If you are in the market and want the best headphones possible, these are the ones to buy!
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
Posted by NJuice
Rated 4 out of 5 stars
Viewpoints coming from a previous Beats user
This was my first non-beats over-ear headphones that I purchased. For starters, I love how the headphones feel in the hands and how easy it is to use the Sony app. You don’t have to download the app but I like the feature where you can simultaneously pair this with 2 devices. (My iPhone and iMac, and switching between them from listening to Spotify on iPhone to switching to watching a YouTube video on the iMac was a very nice seamless transition) I have no issues with the battery life whatsoever. The carrying case still feels slimmer than my egg shaped beats case and I can fit it easier in a backpack than the beats. Sound and fit are one of the most subjunctive things to review. I didn’t know that it is recommended by Sony to fully extend the headphones and then put those over your ears and then shorten the headband where it sits on top of your head. What I find best is to approximate how much I need to extend them on both sides and then put them on and do a few slight adjustments to both sides. If you are somewhat OCD like me, I might be difficult to extend both sides at the same length (something that I never worried about on the beats) the Sonys fit closer to your ears with little cushion compared to the beats. The fit feels nice and has a modern-feel to them. The sound on the beats (studio 3’s) is a bit louder and in your face compared to the Sony’s. I really do appreciate the custom sound settings (although I just leave the custom EQ off). You can totally feel and hear the little subtleties of certain tracks and the tracks that stand out are the bass heavy songs and the instrumental songs. Mid ranged songs like rock and roll are clean to my ears but I do miss the beats in your face sound while blasting rock n roll. The star off from 5 stars is that this headphone should be priced around 300-350 dollars. I bought it on sale and thought it was at least worth it for 350. As a Apple fanboy myself, that explains the constant beats headphones in the past, I don’t feel like I ever have to use my beats headphones anymore (they were shedding in the ear cups and the plastics were cracking on the hinge parts).
Posted by JoshuaG