2-Year Geek Squad Product Replacement

I purchased the 2-year Geek Squad Product Replacement when I purchased a new Hp printer because I don't plan to put the printer into service for about 18 months. I couldn't resist buying the new printer, although my current printer works fine, because Best Buy was offering it at such an excellent price. I want to be sure that if it doesn't work when I do set it up I can get it replaced - this is especially important because the Hp warranty is 12 months. Although I haven't used the Geek Squad plan and hope I don't have to, I feel better knowing it's there if I need it.

I've had my last printer for almost a year and bought the geek squad 2 year replacement with it. I had some problems with my printer as it started acting up, wouldn't shutdown most of the time, and when it did, it took a long time to get it to come back on. I took it to my local Best Buy store and the geek squad checked it out and replaced it with a new printer. Now have their protection on it and would not do without it!

Overall I Love the Protection Plan. It is great for me that travels and takes electronics almost everywhere. It is a very convenient plan when the customer service representatives interpret and use common sense when having to use the coverage plan. The reason I say this is because I had an instance with one of my products that the representatives were very picky and continued to deny my repair and eventually replacement.

Great printer and scanner. The printer quality is amazing! The scanner works good too. The software to install and use the printer is much harder to use than my old printer/scanner (HP). However, once you install it, you have a lot more options (higher quality prints & scans). I would still recommend this because of the printer and scanner quality. Great product.

The first time I became familiar with the Geek Squad was when I bought my all in one computer and I got a special Geek Squad package deal. I have purchased the Geek Squad protection 3 other times after that and every time I have had friendly and professional help with fixing any issues I have had. Even over the phone.