Apple - Geek Squad Certified Refurbished 10.5-Inch iPad Air (3rd Generation) with Wi-Fi - 64GB - Space Gray

Geek Squad Refurbished is not reliable. Defective LCD screen (with colored vertical lines down the screen) developed after 2 months after purchase. This LCD problem is a defect that is fairly common in iPads, yet Best buy Geek Squad refused to fix it. By about a month after purchase, the Battery was lasting less time and would take longer to charge. ONLY 15 Day return policy is not enough time to recognize these problems. There is a 3 month manufacturers warranty but Best Buy will essentially do nothing about that for you, and if you want to honor that warranty, you have to go to Apple yourself and pay the price that comes with that. Also less importantly but still worth noting, it was a pain to get through Best Buy customer service throughout this whole process from purchase to return.

My son has severe autism, meaning minimal speech, lots of frustration and sometimes even aggressive behavior. I built touchscreens for my computer in the early aughts so he could express himself. And I bought the first iPad commercially available. I have tried other notepad devices but he’s always preferred Apple, and I agree. They have always been more intuitively designed. But costs of purchasing and maintaining are awful. Not as awful and frustrating as the experience of being unable to communicate…but still. My son has been rough with his devices, so I have spare parts and backups. iPads have not been able to take the punch of an enraged person with a cognitive disability. The only case tough enough interferes with efforts to communicate, and that is the opposite of what we want to do. I have been told for years not to bother—too expensive and difficult to maintain. But I think it’s much more difficult not to have communication. The iPads are the voice of my son and so I have to continue to try and find the money to support his efforts. It’s been a happy surprise to be able to report this particular model is still working, few repairs and always reliable. I had zero expectations for this and it wasn’t advertised as a more sturdy model, so I bought used and the iPads are shredded at just past 6 months. I don’t know if it’s the design or the maturity of this young man…but somehow he has been using the same one for 2 years!!! Thanks to the Apple Gods and I hope my luck continues. I’d love to invest in more than just the ipad/case if future models this resilient would be something to expect. (Please)

Nice ipad, had a good amount of memory, the price was decent. I like it

Bought this for my wife's birthday after her other iPad finally died. Fast shipping, and the item was in excellent condition. Is working great! I will definitely be purchasing from Best buy again soon. Thank you

Got this for my nephew. A good entry level iPad for a kid who can play a few games and browse internet.