See more imagesHighly rated by customers for:
JohnC Posted
As a longtime MacBook Pro user, I was hesitant on switching to a windows system. This machine exceeds my expectations. The build quality is excellent and the performance is amazing. Excels at video editing, which I what I purchased for. It is simply and amazing machine.
JabberwockyBaby Posted
My 2yr old iBuyPower desktop (i9-12900kf, 64gb DDR4 3200, rtx4070 ti), got fried during a recent storm due to a power surge. Decided to replace with a laptop this time. As a professional photographer, I want a PC that can run Adobe LR and PS for hours without glitching and stable, immediate response to layers and brushes. As such, I like to have the highest power CPU and Ram possible. This laptop ticked all the boxes. The monitor is excellent, with great color accuracy out of the box, needed almost no calibration. Performance is stable and responsive. Was disappointed that Best Buy doesn't carry DDR5 5200 or 5600 sodimm (laptop ram). Decided to try the DDR5 4800 sodimm that is available since I wanted to use my BB giftcard. It works fine. There is only a few instances where I might notice the faster 5200 (laptop default) so I'm perfectly happy with my current configuration and don't even miss the desktop performance. Excelling build, as you can tell, I love it! After using this for a while, I've decided to purchase one for my daughter and son for graduation present as they go to college and pursue video production education. They'll probably get the next level up for the 4070 gpu. My experience has been outstanding and I love this laptop.
ManuelB Posted
Great quality, great performance, would love there was a smaller screen size with same specs.
AnonymousTech Posted
The laptop is a great work laptop that's all around good quality without too much self-indulgence like most gaming laptops. It honestly is the closest equivalent to a Macbook Pro that comes preloaded with Windows. I love the quality of the OLED and the computer doesn't come preloaded with a ton of bloatware like other machines.
mrTHROWitinaBAG Posted
This studiobook is amazing. The colors are excellent on it. It is a little heavy but with all the stuff it comes with, it's easy to see why. Screen display is excellent. Does everything it says it can do and then some.
RobertW Posted
Seemed like a well built computer. I bought open box and the wifi antenna was broken.
Hank Posted
This is not like an alien encounter with a new interface. Its familiar but makes some getting used to such as the smaller keyboard to make way for the knob, yet once you figure how to maximize its potential its make workflow easier.
GameTime Posted
I havent done graphic arts or photo shopping before but my extensive resesrch got me this awesome versetile, hearty, high performing, decently budgeted computer and it's vivid screen tops it all off. Very happy and excited!
FlavioN Posted
More than expected! Now, I can run Adobe after Effects and Premier Pro without any problems!
Mitch Posted
Extremely satisfied with this laptop. This a powerful machine for creating on.several levels.
EMTorres Posted
LOVED IT!!!!!!!!!.Perfect, and still upgradable!!!
Millie Posted
When the laptop worked, it was amazing. However, a little after a year and a half into using it, the laptop began to break down - the touchscreen stopped working, and then it began to overheat and stop charging.
Posted
Dear Millie,
We sincerely apologize for the issues you've encountered with your ASUS laptop. We understand how disappointing it can be when a device begins to experience problems after a period of reliable use. For assistance with the touchscreen, overheating, and charging concerns, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problems further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2401007211-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
<img src="https://s3.amazonaws.com/stratos-logos/logos/Asus.jpg" alt="Asus" title="Asus" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JadweyL Posted
Its as powerful as a Mac but i had to return it . don't buy it used buy it new and Best buy doesn't always check used pcs for problems. whoever had the pc before me had used BitLocker to encrypt the main hard drive. in effect making the pc an expensive paper weight.
Posted
Dear Jadwey L,
We sincerely apologize for the BitLocker issue you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which will be reviewed by our Product team.
Although you no longer have the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at [email protected] and include the case number "N2401007211-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
<img src="https://s3.amazonaws.com/stratos-logos/logos/Asus.jpg" alt="Asus" title="Asus" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
catparker5 Posted
I really wanted to like this laptop. But I had so many issues with it from the beginning. The retention pins in usb ports were loose from the get go. The laptop ran hot all the time. I found out later it was the motherboard. I had to bring it back later and they exchanged it, leaving me to have to purchase another laptop more expensive bc this one was not longer available. So $400 more out my pocket I did not have.
ElizabethmN Posted
Excellent picture, thanks! Easy delivery is on time.