I hate getting a new pillow because I know there will be a break-in period and I will be miserable. That was not the case with this pillow. I am 5ft 4in and average weight. I got the 2.0 and it is perfect. I can't explain how but it is soft and cradles my head without burying my head. I slept great the first night. There was no break in needed. The pillow cover is machine washable and it washes well. It did have a smell that was yucky when it arrived but that disappeared within 24 hours of taking it out of the plastic bag to air out.

[Employee of bestbuy] Amazing pillow does wonders for your back neck and head made me sleep a lot better not too stiff would recommend

This is a very comfortable pillow. I have been using this for months and it has been great on my back and neck.

I love this pillow. I needed something with a little firmness while still being soft and this one has done it perfectly. I tried several and most were either too firm or too soft. So to sound a bit like goldilocks, this one is just right. It does need a bit of airing out though when you first open it. It has a slight woodsy smell. Not unpleasant but it is there. It did go away after about a day. I would imagine if I had put it in the dryer for a few minutes that would have taken care of that. I got mine on the buy one get one sale and so the value was perfect too.

I have never invested in a "good" pillow. This is by far the best and most comfortable pillow I have ever slept on. 10/10 recommended no matter if you sleep on your back, front or side. Highly recommended