Customer Ratings & Reviews

Hello. I first want to say the Brother DS-940DW is a great portable scanner. Lately, I feel as though this part of the market has been left alone and new improvements have not come to light. I am glad Brother has made this device and its sister models. The initial setup and download was a breeze. With this device having multiple connection methods I was impressed with how well it could detect the device and make sure everything would would connect correctly in the future. You have three options to "connect" this device either it be Wifi, USB, or use a micro SD card (I will talk about this later on). After the initial setup, I was easily able to turn on my scanner at any time and it would connect to my pc via wifi in less than a minute. If I decided to scan via USB, all I had to do was flip a switch on the side and plug in the usb and my pc instantly recognized the device without having to reinstall software and it still knew it was the same device. Impressive. The scanner has a ton of capabilities to fit every situation. With a flip of a switch you can use the wifi to scan to your pc or mobile device. Flip to usb mode and you can plug your device right into your pc or you can flip the switch to SD card mode if you have a micro SD card inserted and scan right to the card without any wifi, pc or mobile access.. A great way to just scan and have no other worries. I should note this scanner does have an embedded battery so you can scan via wifi or micro sd card without any cords. I could not find any info about how long the battery will last via hours or with how many scans. I should say out of the box I plugged it right in my pc to charge with the included usb cable and it did not take long for it to charge. It is fully charged when the green battery light goes off. This device will not tell you the battery percentage but will show you a battery with light that will change from green to orange. Once the light goes orange I recommend charging it because there will be no warning when its almost dead and will shut off on you. If this happens all you have to do is plug it in to your pc. As long as you dont make any changes to the scanning software in the mean time it will automatically know where to pick off as you turn the scanner back on and continue to scan. Software is the same program "Brother iPrint&Scan" for all their current printers. I can easily switch back and fourth from my big Brother printer or my DS-940DW portable scanner. The software is simple and capable but is not refined. I wish the software was just a little more eye appealing. This scanner comes loaded with extras though.. you get Power PDF for free as well as Brothers new Web based BR-Receipt software. Power PDF is awesome with a million edit and save functions. At this time I could not get the BR-Receipt to download as the printer was just released and I did not have access to the software yet. I am sure it will be simple and sufficient. Now to talk about scanning: When you insert your paper, card, etc on the bottom slot it will auto grab it and hold it in place. An awesome feature that acts like your third hand. Once you hit start it will scan super fast. I should note that you can continuous scan but its not what you think. You will have to hit add page on the program click start scanning again and then it will scan and add a page.. you will have to do this for every single page... Yea so that 50 page document will be better off being scanned in a normal printer scanner or more capable larger brother scanner. I would say this scanner is good for 10 pages and under (duplex) as soon as you do more than that. The add page, scan and repeat gets to you. Why you cant just tell it to keep scanning as you add another page to one file is besides me and is really a flaw. This could be updated in the future but I am not sure if Brother will.

--- SETUP --- The setup of the scanner is quick and simple. It comes with a USB 3.0 cable but no USB adapter. You can use your phone adapter or any computer with a USB port. You may use the scanner while it is charging, but it’s purpose is to be a portable charger, allowing you to scan away from a plug with it’s Li-ion battery. --- FEATURES --- The key feature of this scanner is that it works completely wirelessly after charging the battery. No Wi-Fi required for it to work, as it has its own direct WiFi to your mobile device. Can scan double-sided documents, in color, with no bleedthrough. Can store scanned files directly to a Micro SD card. --- PERFORMANCE --- The performance of this scanner is phenomenal. As an educator, I often find myself wanting to scan student work to showcase later, after making some notes. The scanner is fast and the double-sided feature eliminates a second scan-through. The scanner has a feature that grabs the document and pulls it in a little so that you know the paper has been recognized. This same feature is a great way to see if your document is aligned properly or not before you scan. Scanning one page takes about 5 seconds even when double-sided is an option. I mainly used this scanner with the Brother app (iPrint&Scan) on iPhone. The app offers a few, limited features, such as cropping or straightening an angled document, but those features leave a lot to be desired. Luckily, if you set up the documents correctly and choose the right size of paper prior to scan (letter, A4), you shouldn’t use those features because the scanner does an excellent job. --- EXPECTATIONS --- The product meets my expectations. I’ve used many scanners at my job, and most often they have left me disappointed. This one has ticked all the right boxes for me and more. I got this at the right time, right before doing my taxes, and I trusted it enough to scan sensitive documents and saved them to my cloud storage of choice. --- VALUE --- The price for the scanner in terms of value is a worthy investment if you plan on scanning often and on the go. --- APPROVAL --- I highly recommend this product for people who scan on the go and are dissatisfied by using the mobile app scanners from phones.

This Brother Wireless Scanner is so small and light, it looks as though it couldn't possibly get the job done, but so far it has done so with style. The fact that you can use it wirelessly would I'm sure be very useful to some, and its battery power means you could even travel with it. Naturally, its size dictates that you can't really go beyond letter size, but that's not an issue for me. And the benefit to that small size means I can just keep it right on my keyboard tray all the time even though I only use it once a month or so. There is no paper tray -- paper must be fed on sheet at time, so it's not for heavy-duty use, but I do like the fact that you can feed the paper straight through or divert it vertically. The software that comes with this unit is just a bit flaky. For example, if you put the source doc in one step too soon, the scanner thinks it has a paper jam and you have to start over. Overall, I'm quite happy with this product so far, especially at the price that I bought it.

This is a handy and versatile scanner. It comes with software you can use if desired, but even as a stand-alone scanner writing to a micro SD (<=32gb) card, it is easy to use and convenient. Get rid of all of your extra old receipts and papers easily. Is not like an auto-feeder on a larger scanner which will write one PDF from multiple pages, but for 1 or 2-sided items, it writes high quality PDF (or other formats) files.

So, I am a 61 year old woman who may have the very highest technical know-how, but as a practicing CPA who uses all kinds of software and various machines, I am not a blithering idiot either. I have now made 2 calls to Brother's 1-800 telephone number, both that landed offshore, and have spent at least an hour and a half on the first call with Victor and over an hour on the second call with Anisha. Now, maybe this machine is still so new that they have not adequately trained their tech support on the model. So, what has been my chief complaint and problem. Well, this machine would not connect wirelessly with either my home desktop using Windows 7 Professional and then also with my HP Spectre that has Windows 10 Edge software. In both cases, without remediation by Anisha either asking higher technical support people for instructions or her reading up on this specific machine, I would still not have been able to set it up wirelessly, which was what my intention was when I first requested this machine. I currently have almost all of my printers and scanners wirelessly connected and why would I want to go backwards at this point. So, I was finally successful with Anisha to get this machine wirelessly connected with my HP Spectre and will try to go back when I have time to try and install it wirelessly to my home desktop. The key factor is that the computers do not recognize this machine's network. In discussing this with Anisha, this machine essentially has its own built-in network and rather then using your existing network that connects to your computer, printers, other scanners, etc., you have to go into your WIFI and then set it up within this machine's own network and use the PASS number that is printed, among other numbers, on the bottom of the machine. When I went through this special network set up, the blue-flashing Wi-fi symbol finally went solid and had the connection to my HP Spectre laptop. Hooray!!! Bottom line, it should not have taken so much to get this wirelessly working with my computer. Physically, it is compact enough to be able to be carried around by the user for portable use, and considering today's conditions with COVID-19, this would be perfect to use by people who are telecommuting or those who would normally go from place to place- this would be a really good, lightweight, compact machine to scan items into your computer for whatever reason you might need to do so. . Afterall, when we request items to try, we have a good sense if this is a product that we want to be able to use in either our everyday personal or professional life. And while we get the product for our honest, written opinion on how it performs..I want to like all the products that I pick to try and always hope that it is very user friendly.

Needed a wireless portable document scanner for work and for my genealogy research. Good option. Sturdy build, duplex scanning, easy setup, and works great. I also purchased CSA3401 Optional Carrier Sheets (2 pack) directly from Brother for scanning damaged documents or delicate documents. A must if you are scanning receipts. Also useful when I am scanning documents for genealogical research. I don't always have to lug my Canon Lide around unless the document is extremely fragile or bound.

I have been looking for a scanner to compliment my Laser printer in the office. After alot of looking, I settled on this model. I am glad I did. Easy to use, scans duplex licenses, docs, etc. Wifi included. Nice small footprint when there isnt alot of space, about similar size to a 3 Hole punch. So far so good.

Overall this scanner has worked great. It handles a large number of documents and once it gets going it's very reliable. The software isn't the most user friendly but it gets the job done. Image quality is good and the feed function for the scanner works great. I have noticed some connection issues when it first connects.

Excellent duplex color scanner. Very easy to use. Although it has Bluetooth option, I use the USB connection for easy and quick use.

Comfortable, reliable and very easy to use. The wireless option makes it very convenient.

This is very small and fits in tight spaces. It can scan both sides of the sheet if necessary. Easy to use and install. Works Great.

What a pleasure to use, especially the one step duplex! Software is easy to install and stays installed! I continued to have problems with another brand's bar scanner as the software would constantly disappear or stop working. Not so with the Brother. I use the scanner to mainly scan post cards, it handles all widths and paper thickness with ease!

Worked with my Mac and also Windows laptop using the downloaded Brother scanning software. It also works with the built-in Windows scanning program. This scanner will scan both sides of a letter page at once, which is really convenient for me. Quality of the paper scans is high - I use it to scan mostly office documents for my small business. Highly recommended!

We love our Brother Portable Scanner! We bought 2 of them and use them all the time at our office for the many documents that we need to upload to our cloud file system.

Simple and easy to set up. Truly portable, it goes with me in my backback just about everywhere. I have not used the wireless function yet, I always plug in via USB 2.0. Smooth, fast scanning.

Fast and easy to set up. I enjoy the selection to put thescan straight to an SD card.

Love it most of the time. Sometimes it does say that there I’da jam and to clear that.

Absolutely excellent scanner. Works great with my Mac and my windows PC. I can use it wireless or plugged into my computers. Scans one page at a time, then on my screen, I can say the next page is page 2, or 3, etc. to create long document. I read the directions online and now I understand it all.

Really easy to use and set up was a breeze. Has all of the functions that I needed including the double-sided scanning.

Works really well. Better for documents than pictures. A dust speck can put a streak across multiple pictures unless you're checking it every time. Really shines when you use it freestanding and SD card. Just ram those documents/pictures through and it'll scan at least 200 4"x6" photos on a charge. PC software lets you automate some scan settings, which is also nice. Wifi has been a bit of a problem, but it's probably a WSD issue, just like my network printer.