Costway - 5000 BTU Portable Air Conditioner Cools up to 250 sq.ft with Dehumidifier and Fan Sleep Mode and 24H Timer - White

I purchased three so I would have one for each of the bedrooms in my house. One has been doing okay, the second has a short with the buttons, and the third has been soaking my floor. (Yes, I empty all of them and I checked to be sure the plugs are in fact in.) I am outside of my return window by a little over a week now, so of course I would now start to have issues. I attached a photo of my solution for the one that is soaking my floors. I hope it works! Definitely would not buy these again.

very gud air conditioner i like very good cooling very small easily fitt no extra space

I’d read the reviews before buying this ac sadly they were wrong is not strong enough for a small bedroom too loud too and it doesn’t have a auto option it didn’t work for me sadly I can not longer return it.

This is by far the worst experience I’ve ever had with a product purchased from Best Buy. If you’re reading this and still within the 15-day return window — RETURN IT IMMEDIATELY. The unit started making unbearable grinding and rattling noises less than two weeks after I bought it. It became impossible to sleep with it running, especially in extreme summer heat. I contacted Best Buy for help on day 16, only to be told that I was past the return period and had to contact the manufacturer directly. That’s when the nightmare really began. Costway, which honestly feels like a random drop-shipping company, completely refuses to send a replacement unit even though it’s clearly still under factory warranty and barely a month old. Their “solutions” were laughable: • Wait a full month for a part to ship from overseas • Try to fix it myself using videos of a different model • Or go find my own repair technician and they’ll maybe send me $120 via PayPal No guarantee it will fix the issue. No real customer support. No accountability. They won’t even offer a full refund. You’re just left with a loud, broken AC unit and no options. It blows my mind that Best Buy is selling this garbage and then washing their hands clean after 15 days. This should not be allowed. Avoid this brand. Avoid this product. And honestly, think twice before buying anything else from Best Buy if this is how they treat customers.

Does not cool as we expected for the price we paid.