See more imagesHighly rated by customers for:
J0nnyV Posted
Was cautious as I had seen some negative reviews but after using this PC for over a month now I can confidently say it's top notch. Been able to play any game on the highest settings like cyberpunk 2077 or Forza. Also love the case and RGB it comes with. Was able to get it looking exactly like I want it. The only thing I want to change about it is the RAM. Nothing specifically wrong with it but it's super plain compared to the rest of the PC. I should hopefully be set for a long time with this PC and if I should need another for the GF or a friend needs a recommendation I'll definitely steer them towards CyberPower.
Kipaucs Posted
Ignore the low-star reviews due to shipping issues. We are reviewing the product, not the shipping process. Mobo - MSI PRO X670-P w/ WIFI 32GB DDR5 (Non-RGB T-force RAM) Large 3-fan CPU Cooler CyberPower Branded Large RGB Fans (6 total) Excellent cable management and fan config for airflow Overall this unit has dominated every game I threw at it with zero hiccups, I couldn't be happier. The only thing I'm not sure of is what power supply is used, but whoever at cyberpower built this unit needs a pat on the back. Excellent job
JacobC Posted
I recently purchased my first PC, a $2,500 investment, and my experience has been far from satisfactory. Upon further inspection, I discovered that the CPU heatsink bolts were completely stripped, The PC consistently ran hot during benchmark tests, even with adjustments to eco mode settings. To make matters worse, after just three days of light use, the system started making popping and cracking sounds, and the power supply burnt out. Seeking a resolution, I returned the PC to Best Buy, where my only options were to either return it or contact CyberPower PC directly. Upon contacting CyberPower PC, they offered a free repair service but warned of potential months-long wait times. Frustrated with this prospect, I opted for a return and replacement. However, the replacement options were limited, and I had to settle for a less powerful PC with a 4070 Ti The overall experience has left me extremely disappointed, feeling the need to upgrade immediately. The lack of quality control, combined with the inconvenience of returns and limited replacement options, has soured what should have been an exciting entry into the world of pc gaming.
Posted
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(855) 888-2039
[email protected]
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST
CyberPowerPC Support
FHSIV Posted
Support was horrible, although after my order being delayed three times and then delayed in shipping due to a train derailment. The computer came in decent condition, great wire-management all the parts are name brand and seem to be of quality. Second time buying a CybePowerPc very satisfied with the computer.
Zeta Posted
Was easy enough to set up and get running, but was plagued with issues where it would green-screen crash while playing various games which were well within its specs. Elden Ring, HellDivers 2, and Starfield are all fairly graphics intensive, so I get not being able to play at the ULTRA settings, but crashing when playing stuff like the Spyro Reignited Trilogy, Serious Sam HD: TFE or LEGO Indiana Jones unless I set graphics to the lowest settings is a bit ridiculous. Factory reset didn't help, diagnostics gave results of no issues, and monitoring usage % and heating showed no unusual activity. Was told by BestBuy that I couldn't get it serviced w/o involving the manufacturer b/c it was within the warranty, so I swapped for a nearly identical product instead...we'll see how it goes.
LuisN Posted
Smooth and Great performance = Good price! highly recommended.
DylanW Posted
[Employee of bestbuy] Was a beefy pc. Unfortunately I was unlucky and had a faulty part these things happen would still recommend
Josue2314 Posted
I order this on january 7 and it was supposed to arrive today, i wake up about to go to the store and i found out it was delayed all the way into february 11!! Which is more than a month, definitely arruined my plans because i wanted to play dead space remake on this one, i had to change it for another one i9 13900KF and 4080, hopefully this one will arrive on time
Posted
Thank you for reaching out to us. We recommend getting in contact with Best Buy directly for further assistance on this matter.