My computer was unable to use this battery, for some reason, would not boot up. BB customer service was very helpful and processed my return. It may be a problem with my Dell Latitude laptop, due to age.
Posted by RobG
Original battery bit the dust. Found this. Seems like a good battery. Expensive.
Posted by KarensLover
This battery did not work for me. My computer is very old, so to be fair, my computer will not accept any new type battery. This seems to be a quality product.
Posted by Quality
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Customers are positive about the quality of the battery, with some saying that they trust Best Buy to provide good products. However, there are concerns about compatibility issues, with some customers reporting that the battery did not work for them.