Customer Ratings & Reviews

The Dyson WashG1™ wet cleaner is engineered to wash hard floors effectively using just clean water. It’s turned an endless cycle of sweeping, vacuuming, and mopping into a quick, effective process that leaves my floors spotless. Yes, it’s pricey, but the time, energy, and money saved on cleaning supplies make it worth every penny. For anyone with pets, kids, or a high-traffic home, I can’t recommend this little machine enough. Here’s whats inportant to know: 1. It’s got mpressive Cleaning Power: The Dyson WashG1 doesn’t just clean—it deep cleans. REALLY deep cleans. Even after running my Roomba vacuum and mop, the WashG1 collected a shocking amount of grime, pet hair, and dirt from my hardwood floors during its first pass. This is an all-in-one solution that combines vacuuming and mopping in a single step, saving both time and effort on a seemingly endless chore. 2. Time Efficiency: With our busy home, cleaning floors used to be a half-day task with the vacuum and mop robots. There was the prep of sweeping, moving cords and shifting chairs, picking up toys, and cleaning spills before the robots could begin vacuuming, and mopping. Now, the Dyson WashG1 handles everything in just 20 minutes, leaving my floors spotless on the first and only pass. There’s no need to prep the floors or touch up after cleaning—it’s a real one-and-done solution. 3. Cost Savings: No more buying disposable wet pads, cleaning sprays, and paper towels to deal with leftover messes. The Dyson WashG1 uses only clean water, cutting out the need for all these extra cleaning supplies. It’s a significant upfront investment, but it quickly pays for itself in terms of reduced expenses and less manual labor. 4. Self-Cleaning Feature: The self-cleaning mode is a standout. After each use, and once it is docked, it flushes the rollers and system, preparing the machine for its next run. Dyson recommends occasionally removing and cleaning the rollers with a gentle detergent to prevent bacterial buildup, which has kept my machine odor-free. I’ve had no issues with odors, even after repeated use. Addressing Potential Drawbacks: While my experience has been just wonderfully positive, here are some common issues I’ve read about, along with solutions I’ve found helpful: 1. Hair Tangling in Brushes and Rollers: With pets that shed, occasional hair tangles in the rollers and brushes are inevitable. Regular maintenance—removing the rollers and clearing out hair—takes just a few minutes and ensures the machine operates at peak performance. Dyson’s design makes this process straightforward. 2. Ofor from wet Rollers: Some users report roller issues, likely caused by bacteria buildup when using only water. To avoid this, I follow the Dyson recommendation to wash the rollers with a gentle detergent. This simple step has kept my rollers fresh and free from odor. 3. Water Leaking Under the Charging Dock: While I haven’t personally experienced this, I’ve seen reviews mentioning water leakage after the self-cleaning cycle. Dyson recommends emptying the dirty collection tray before docking it. This seems to work for us. Following these guidelines should help prevent leaks. Final Thoughts: The Dyson WashG1 has truly revolutionized how I clean my home. It’s efficient, effective, and surprisingly easy to maintain, even in a household with pets, kids, and plenty of foot traffic. While some minor maintenance is required—like clearing hair from the brushes or occasionally hand-cleaning the rollers—it’s a small price to pay for the convenience and quality of cleaning it delivers. If you’re on the fence due to the price, consider the time and money saved on cleaning supplies and effort. For me, the Dyson WashG1 has been a game-changer, and I can’t recommend it enough for anyone who wants spotless floors with minimal hassle.

I had really high hopes for this as I LOVE my Dyson Outsize Detect. BUT, the ball was dropped on this product. It cleans pretty well, but it is a NIGHTMARE to clean afterwards. We have 2 golden retrievers, so there are constantly messes to be cleaned. Which it does really well, but the issue comes with their hair. Even when we vacuum before mopping, any hair that is residual gets all stuck in the rollers. And it’s not just pet hair either, our hair gets pretty tangled too. Honestly, I can say this is my first Dyson product that I don’t love. If we didn’t have pets, it would be fine but overall, don’t buy this unless your pets don’t shed or you don’t have any to begin with. I will be returning this as I don’t feel like going through the hassle of untangling hair after each use.

Awesome device for cleaning hard surface floors as long as you are diligent on the cleaning the machine. The self cleaning mode is only good for cleaning up the rollers between cleans but when you are done for the day remove the rollers and brushes, wash with warm water and let air dry. Check the Dyson instructions for “Deep clean”. If you don’t do the deep cleaning and let you mop head sit wet in the cradle the rollers get smelly very quick and then you are spreading that all over the floor. Yuck

1 star because I could not give it 0. This product gives Dyson a bad name. Overpriced crap. I tried to like it but everytime I used it, it as a fail! The water tank leaked, it started to leave sudsy streaks with only water in the machine so I figure it was activating floor cleaners that were previously used so I took it apart to run a cleaning cycle for it to overflow the base with suds and made a huge mess. Gave it another chance 3 more times and it never got better. My house is new and I have only ever used natural cleaners and cleaned the floors myself so I know they do not have a build up of products. The machine is a nightmare to take apart to clean. Trust me...you do not want to run the clean cycle and think you are done! The rollers must be taken out each time, washed and left out to air dry or they will smell like a nasty wet mop after only 1 time not doing it. Plus Dyson doesn't even have the floor cleaner they adversise and will tell you to just use water only. Yea...let's all just mop our floor with water only.

This is a spectacular floor cleaner... no more grabbing a vacuum to prepare the floor for washing, simply grab this unit and it does it all VERY NICELY! It's amazingly efficient and even cleans itself so all you have to do is empty the bin. I've seen other models and this technology is clearly the way to go.

We were in the market for an electric mop and found this Dyson WashG1 in the store. My wife and I decided to purchase and give it a shot. We were very pleased on how well it cleaned up our floor with just ordinary water! Using a wet swiffer was just too messy and we were tired of purchasing new pads with the liquid solution. This was definitely worth the purchase for us!

I didnt even know that dyson made a mop vacuum until i mentioned to my wife that it would be a good investment. We had looked at other models from other brands until she showed me thay dysom had recently come out with their new Gen 1 vacuum mop and i knew we had to get it . Since we got it our floors have never been cleaner. It glides so effortlessly on the floor and seeing the results of how dirty it is is amazing. We have 4 dogs so the fact that it vacuums is amazing for all the dropped hair on the floor. All in all this is easily one of the best purchased we've made for our home.

It is vacuumed, it is incredible, it leaves the floor super clean and it is so simple to simply turn it on and the system is so easy to understand, I love it!

The Dyson Wash G1 is an excellent choice for those looking for a cutting-edge cleaning solution that combines power, intelligence, and sustainability. While the price may be steep, the performance and features justify the investment for anyone serious about maintaining a pristine environment. This product is ideal for tech enthusiasts, environmentally conscious users, and households that demand high-performance cleaning tools.

I love my new Dyson mop. I noticed it’s not doing so well on marbel tiles. It kinds sleeps off. But thankfully my floor is LVP. So i loke it. The other thing you have to be careful when self cleaning make sure the red tray is been cleaned before and installed properly or you’ll have water all over the floor. I used the cleaning solution from my Tineco mop and it works great. Don’t use other stuff or you’ll get foam all over your floor. Happy cleaning

[Employee of bestbuy] Amazing floor cleaner!!! I’ve had multiple other floor cleaners that are like this from other manufacturers and this one blows all others out of the water. Absolutely amazing. Used my other four cleaners that will not be named on the floor multiple times. If we’re testing us out in the water. It pulled out is absolutely disgusting. I can’t believe How much my other floor cleaner was missing.

If you use this how it is intended unbelievable!! Now if your lazy never vacuum and expect it to vac and mop with perfection nothing will do that. We have a golden retriever our roomba runs every other day. This Dyson is effortless just like the air wrap, fans and air straight we have from Dyson I have 0 complaints. My wife loves how it feels weightless moving around she’s small so appreciates that a lot. The rollers we found every frew washes we just soak them in some laundry soap and baking powder so they don’t smell. Sooo expensive everyone says, you get what you pay for worth every penny

Worth every dollar and cent! I thought my floors were clean before, now I know they are.

The best thing I did was buy this product. It is very wonderful, comfortable and cleans the house very well.

My house has tile floors throughout. I use a Dyson Outsize vacuum to clean up debris nearly every day. But at least a couple of times a month, I have get on my hands and knees and use water and vinegar to thoroughly clean the floors. It's time-consuming and tiring, so I was hoping that the new Dyson Wash G1 would make cleaning my floors an easy process. It does for the most part, but it has some big drawbacks and requires a lot of maintenance after each use. === PROS === - Like most Dyson products, the Wash G1 is incredibly easy to set up and unbox. Everything clicks into place very neatly. The charging dock has a minimalist design so you can easily store the Wash G1 in any room or closet. - The Wash G1 is reasonably light and easy to maneuver around hard floors. If you've used a modern Dyson cordless vacuum, you know what to expect -- it seems to be about the same weight as my Dyson Outsize and glides along the floor just as easily. - With its dual roller brushes, the machine seems to do an excellent job of removing dirt and debris from floors. I first tested it on my kitchen floors which I had just vacuumed and looked very clean to the naked eye. I was amazed to see the black, dirty water that had accumulated in the bottom tank of the Wash G1 after just a couple of minutes. The next day, I used the Wash G1 to clean up some cereal and oatmeal that had spilled on the floor. It easily picked up everything off the floor, but it caused quite a mess in the rollers and debris tray (more on that in the Cons section below). - There are three different "hydration" settings that determine how much water will be used to clean your floor. There's also a "Max" hydration setting designed to remove dried-on stains. I learned that it's best to leave the hydration set to 1 for basic floor cleaning. Anything higher should be reserved for picking up debris or removing stains. - Battery life is very good. The initial charge out of the box took a couple of hours to reach 100%. But I have been able to use the Wash G1 for about 30 minutes straight on a single charge. I think that will suffice for most households. - It's relatively easy to clean the machine, but it has to be done very often (more on that below). The roller brushes slide out quite easily by pressing the red release button. The brushes can be rinsed off in your sink with warm water. The machine also has a self-cleaning feature that you should run after each use while it's on the charging dock. === CONS === - The machine does not do a good job at cleaning grout between tiles. Even after multiple passes, areas of grout in my kitchen remain visibly dirty. - The Wash G1 seems to use water very quickly. I find myself having to empty and refill the water tanks after just a few minutes of use. - The water tanks are awkward to detach and refill. When screwing the lids back on, you have to line them up perfectly so that the nozzles face forward. It's not a deal-breaker, but it adds another step between tank refills. - As I noted above, the machine does not like certain types of debris like wet oatmeal. The oatmeal got stuck all over both brushes and on all sides of the debris tray. It took at least 10 minutes for me to clean up the mess. Dry debris like bread crumbs or coffee grounds don't seem to cause such a mess and go straight into the debris tray without getting stuck in the rollers. - I learned that it's a good idea to empty the debris tray every time the water tank runs empty -- even if you don't think you picked up any significant amounts of debris. Dust and other fine particles end up in the tray, and if you don't empty it regularly, water tends to foam up around the tray and brushes. The foam then ends up all over your floors. - The Wash G1 has a screen, but the information it provides isn't very useful. While cleaning, tt only shows you how much run time/battery life is remaining and which hydration mode you've selected. My preference would have been for the screen to show an estimate of how much water is remaining in the tank, or if the debris tray is full and needs to be emptied. Hopefully that will come in a future model. === OVERALL === I was hoping that the Dyson Wash G1 would be an easy and hassle-free way to clean my tile floors. In some regards, it is. But maybe my expectations were a bit too high. I suppose any wet floor cleaner will be a bit messy and require more maintenance than a traditional cordless vacuum. But the Wash G1 seems like it requires an excessive amount of attention to keep it running smoothly. And if you try cleaning up the wrong type of debris on your floor (or if you forget to empty the debris tray), then you could end up with quite the mess. However, its cleaning performance is generally excellent, and I am amazed every time I use it at the amount of black water in the used water tank. The machine is probably best suited for small bursts of use, like quickly cleaning up a single room or a small mess on the floor. For longer cleaning sessions, you might want to look at other machines.

Avoid any Dyson product. On this model, we accidentally damaged the "tank collar basket" which holds the two water tanks. Dyson does not manufacture this part for sale, and they will not allow you to buy one. So, when it breaks your 700.00 machine is rendered worthless. Research shows this is common on many Dyson devices.

THIS… Is the Dyson WashG1, and dysons first full fledged product in the Wet/Dry 'vacuum’ space, and the coolest part is that it uses ZERO suction in doing it. With 35 minutes of running time and a claimed up to 3000sq/ft coverage, lets take a look at dysons next $700 state of the art product! Something that shocked me when I was taking the G1 out of the box was, only dyson could make a mop looks so pretty! Dyson does a fantastic job on making the product feel premium, and while it does have a fair amount of plastic on the machine, I never felt like anything was cheaped out on or skimped on - dyson really sat down and made an almost no compromise product (it is $700 msrp after all). The stand for the G1 is… weird. Just like my previous machine, you have to put the G1 in back side first. Meaning, you have to pick it up and set it on its jack backwards from its running position, not the biggest deal, but the stand is just so… simple? While it does show dirt rather easy on the stand, it wipes off just as easy. Ok, so using the dyson G1 as a vacuum but it uses no suction…What does this mean for you? You can now mop and ‘vacuum’ your floors in a much quieter setting. With a peak of 71 decibels on the ‘max’ mode, but averaging around the 50-60 decibel mark when I wasn’t in ‘Max’ or the top water saturation setting, I can now clean and vacuum my floors without waking the house up. I have a Great Dane who is genuinely scared of anything loud, piercing, and well pretty much everything actually. Even she was unbothered by the WashG1, which was a genuine shock to me! So I am pretty confident that the WashG1 is going to be baby approved. The WashG1 has 4 settings or water ‘modes’ that control both the saturation of the floor and the speed of the rollers attached to the bottom. The settings are pretty simple from least to most saturation - One drop, two drop, three drop and a separate button for ‘MAX’ for those dried on dirt and muck stains… but I usually rock at the two or three water drop mode. I have three LARGE dogs that shed both fur, dirt and whatever gets trapped in my Great Pyrenees fur… that then gets deposited to my floor… so my initial worry was that the G1 was not going to either be able to handle all the dirt chunks or the large chunks of fluff that come off my dogs. That being said, the G1 has not only never slowed down, it has yet to meet a fluff, dirt or mystery mush that it couldn't handle in just a few passes. Before I move onto my gripes, I wanted to touch on a few quick things. First, you can absolutely use a floor cleaning solution with the G1, but it can’t be one that soaps up. I use the gallon jug of Bono hardwood cleaner and it works fantastic, as well as the swifter fluid (which I think smells better). The next thing is that realistically, unless you are using the lowest water setting and not doing double passes…the tank will probably last you 800-1500sqft depending on how heavy the water setting and how many passes you need to do. Still really good in my opinion, better than my last floor cleaner and I am sure there will be upgrades available to expand the tanks as they are externally mounted. Speaking of, the rollers on the bottom of the dyson are on an ‘hours’ of use basis, meaning that after so many hours dyson will prompt you to replace them (and new rollers cost about $60, however I cannot find any dyson branded replacements). My last thing is that I really feel like dyson missed the opportunity to attach the laser that they put on their hardwood vacuum attachments, I think it would be cool and help me keep track of my lines/dirt better… and this thing was $700 so I want some party tricks. Now here is my thing with Dyson, objectively, they make the best air and floor care products that I have ever tested, full stop. That being said, they by far have some of the worst warranty support I have also ever seen. It is not based in America, it isn’t based in Europe, and it is exclusively a foreign based call center. If you ever have an issue that needs escalated to a ‘manager’ level position, you have to wait for them to be ‘in office’ (whatever that means) and it is someone I was never able to talk to at a time I was never able to fine (and they can’t give you a time either) even after MONTHS of trying. I mean seriously, I sent in my vacuum for warranty work to dyson… which Dyson lost… and I had to wait 6 months for them to resolve my issue after they tried to blame me for them losing my vacuum. I also had to retell my story to every single agent as I was told I was going to be contacted or ‘followed up with’ several times and never was. Dyson has some of the worst quality control I have ever seen, which is especially shocking considering they also make… the best products? I am 3/9 on DOA dyson products, including my first G1 being DOA, so I wanted to put the PSA out to get another warranty and to make sure your product is working before the return window has expired as you might have difficulty having dyson repair your product. I recommend the Bestbuy Total membership, as that should give you all the help you need right at bestbuy. It really is a shame that dysons after sale care is in the dump, especially considering how good their products are… so I am happy to have found a workaround for dysons lackluster support. While I have said some really negative things about dyson, it is also what makes bestbuy pretty awesome as you can go in and make sure you are taken care of 24/7 with the total care membership. The WashG1 is genuinely a FANTASTIC machine, so I would hate for someone to miss out on it because of one thing or another. I love my WashG1 and even with the warranty hurdles, find that this is still worth the extra $$ and the extra effort. I would have probably given the WashG1 a two or three star rating due to dysons problems, but I genuinely LOVE the WashG1 so much that I am willing to overlook the issues to a 4 star rating given the caveats. Like I mentioned before, Best Buy has an excellent return policy and even better customer service, so you never have to worry about buying a product that you don’t like… or that doest work! So there is no harm in testing it out to see if the WashG1 is right for your house.

The Dyson washG1 is an interesting machine to consider if you have a decent amount of hard floors to clean. Our home has quite a bit of ceramic tile floors so anything that provides an easy-to-use method for floor cleaning is something that catches our attention. The washG1 adds an interesting design in that it picks up dry dirt and wet cleans the floor simultaneously. It is pretty intuitive to put the various parts together out of the box, but I really do wish they’d include a printed Quick Start guide to assist in these steps. Prior to use we went on online and found the user guide to confirm step by step instructions for use. It was noted that prior to first use you should allow the machine five minutes to hydrate the rollers. We used water from our reverse osmosis system to fill the clean water tank and once the rollers were given time to hydrate, we proceeded to clean the floor on the third, highest level of hydration. I felt the online information was a bit conflicting as to whether cleaning solutions are recommended for use in this cleaner. It seems like they mention mild cleaners are fine (nothing sudsy), but a question about this was answered by Dyson to recommend not using cleaners. As we used the washG1 we could see the remaining time displayed on the lcd screen. The cleaner glides across the floor quite easily and can be given a little more speed by applying pressure to push the unit along a bit faster. I noticed the washG1 tended to veer just slightly to the right, but not in a significant way. I was a bit concerned that the 35 minute charge duration wasn’t going to be sufficient to clean all our floors, but I actually ended up having some time to spare. I would say the biggest benefit to this cleaner compared to some of the robot floor vacuums is that dirty water is picked up and retained in its own tank. Often the robot cleaners may have water to “mop” the floor, but it is akin to wiping the floor with a sponge since no dirty water is recovered. As noted in the pictures, I was rather surprised just how dirty the water looked in the dirty water tank. Maybe this confirms we did need a cleaner with a better method for cleaning. Once floors are complete the lcd screen will display the steps for running the machine through a self-cleaning process. In a nutshell, empty the dirty water tank, fill the clean water tank and slide out the debris tray to empty dirt, and rinse and clean the tray. When ready, push the button to proceed with the self-clean process and the machine will flush itself with the clean water and collect the dirty water in the other tank. I would say it takes a bit of effort to do these routine cleaning steps, but it goes quickly and all of the parts are designed for easy disassembly and cleaning. The tray takes a little getting used to in terms of grasping it and simply pulling it straight out to remove. There is no release button for it, but it can feel a little snug, so a bit of a tug is needed to get it to slide out. Do note that the machine takes about 4 ½ hours to charge fully, but an additional click in battery can be purchased for more run time. Dyson notes that the wash rollers are good for about 25 hours of use and the machine will alert one when they need to be replaced. Their website shows two rollers cost $59.99 and two sets of the microfiber rollers offer a bit of a savings for $95.99. Given that the Dyson washG1 is not cheap at $699.99 it’s worth noting that the cost of use is something to consider since the replacement rollers aren’t exactly cheap. I do feel that the Dyson washG1 offers something appealing and useful in terms of its design and functionality. It is providing a convenient, efficient method for cleaning floors in a very quick fashion without the mess of the traditional mop and bucket. I do think we will find it useful for the majority of our floor cleaning, but we will intermittently do a traditional mopping to get baseboards clean and to reach tight places that are narrower than the washG1 cleaning head. Given the investment to purchase this cleaner I hope it lives up to the traditional Dyson level of quality. The color and design of the washG1 is nice and evokes the usual Dyson vibe. I would have liked to see a longer warranty period than two years given the cost and newness of this cleaner. It would be great if the microfiber rollers and other accessory items come down in price in the future to bring down costs for consumers. For these reasons and the lack of a Quick Start guide, I’d rate it one star lower than a perfect five. I definitely recommend the Dyson washG1 if you have plenty of hard floors to clean and it fits within your price range.

Let me start by saying the WashG1 is like every Dyson. It has an exceptional feel to it, everything just fits into place perfectly and its amazingly simple to set up and use. The G1 looks/feels and is a premium product through and through. The Good • The G1 is ridiculously light and easy to maneuver. Once you hit the start button the G1 has a little forward pull action so you’re not really pushing it, it’s more as if you’re guiding it to where you want it to go. • The WashG1 does a excellent job with edge cleaning, the rollers go all the way to the end and the shape makes it so you are cleaning all the way to the end. • Removing and cleaning the water tanks is easy, it’s a simple click of a button and unscrew of the cap. The caps are reversible as is the base they snap into so you cannot mess it up. • The tray at the bottom removes easily so you can remove the trash that was picked up. • The soft rollers do an excellent job cleaning, it even cleaned some left-over glue from a sticker that was on the ground in two passes. • The self-cleaning is FAST and not excessively loud. I love the fact that there is not an extra tank for cleaning solution which needs to be cleaned refilled. • The App for the Dyson is great, it tells you everything you need to know about you machine at the tip or your fingers. The app has support videos/documents and updates warranty information. • The WashG1 separates the dirty water waste from the dry waste. Even though the dry waste is wet, it is easy to dispose of. The Bad • The dirty water tank cap does not screw on correctly all the time. Good thing is you will know its not correct because when you go to clip it into the tank compartment it won’t click. • When drying the water tanks, the screw cap for the clean water must be dried outside as there is water inside the filter and the only way to remove it is for it to evaporate or for you to rigorously shake it out. • The self-cleaning function doesn’t dry the rollers, there still a tad moist. The WashG1 is a great Wetvac that not only cleans hardwood floors but vacuums them at the same time. The maneuverability is next amazing as it can reach all hard-to-get places with ease. The rollers do a good job with most stuck-on stains but won’t get everything, there are always stains that need some elbow grease.

This thing is a beast! Over the years I have had the opportunity to use Dyson products and I have yet to be dissapointed. This Dyson WashG1 is no different. In typical Dyson fashion, they are on the premium end in price but also qualty. This WasshG1 most certainly has a high quality feel and build. Setup was simple and use is intuitive. inside, you have the cleaner, it's handle, the base and the charging cradle thagt attaches to the base. From unboxing to use was maybe seven to ten minutes. We have a fairly large house with 2800 sq feet on the main level, half of wich is hardwood. We also have a 2800 square foot basement that is mostly all hardwood, and then the second level is another 1500 square feet with the hall and bathrooms are hardwood. This WashG1 hndled the main and second floors easily on a single charge. To get the basement, I did have to recharge it, but that is not a knock, it's honestly a great endorsement. As for the clean, have no fear. This unit lays a nice layer of water and has no problem sucking it back up. We also have a finicky dog who is quite selective about the kibbles he will and will not eat. This unit had no problems picking those up and depositing into the "dry" bin. Clean up up pretty simple... Remove the dry bin, empty, rinse replace. I will say that it is built to very tight tolerance and removing the tray the first time took some solid handling. Once that is done, empty to dirty tank, refill the clean tank and you can have it run the self clean mode that cleans the brushes and internalportions of the unit. End of the day, this is an exceptional hard surface floor cleaner. It comes with a premuim price, but it is also a premium unit. Great choice.