GE - 3.9 Cu. Ft. Top Load Washer and 5.9 Cu.Ft Electric Dryer Laundry Center with ENERGY STAR - White

I would give 0 stars if I could. This machine is trash. I got a defective one in October 2020. I called in December and they told me to unplug and plug back in. That worked for about 2 cycles. So I started calling back in January. I had someone come "fix" my machine in February. My first cycle after it was "fixed," the washing machine burned and destroyed my comforter. So the repair people came back. They told me there were parts of both the washer and the dryer that needed to be completely rebuilt. So they ordered the parts and told me they would call me to schedule a time to come pick up the unit to completely rebuild it. 4 weeks later, and they still hadn't received the parts. At that point I started calling GE directly. After WEEKS of calling and waiting for call backs that never came, we finally convinced them to send us a brand new unit, since that is what I had paid for and never got to truly enjoy. The brand new unit got delivered yesterday and the washer works, but there is some metal object behind the drying that bangs around when I start the dryer, so it is unusable. I have called back and the only solution GE has provided me with is that they will send another brand new unit. Fingers crossed it works this time, because apparently they will not refund your money under any circumstance. Also, every time I tried to call I waited on hold for about 40 minutes before you even get to speak to anyone. The last two times I've called, after a 40 minute wait I get the operator. I immediately ask to speak to a supervisor and "there are no supervisors available right now." They say they will have one call me back and the call never comes. The quality of this product is abhorrent, and the customer service is even worse. I would not recommend GE to my worst enemy.

A horrible third-party delivery service. Don’t expect to receive your appliance on time. It’ll either be damaged or appointment will be rescheduled because something happened. You might as well just go to Lowe’s. They have a better warranty for five years 199. There is no deductible. The appliance was delivered three times damaged. I had to reschedule the delivery and take out of work to be there between that long open window delivery.

This was my only option for stackable since I didn't want the front-loading washer. I like the fact that I can wash more clothes in this one because there is no agitator, but it takes way longer to dry my clothes. I wish it was digital for the price that I paid.