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Dank Posted
I only gave this 3 stars because although it removes plenty of moisture from the air the pump doesn't work. Customer service (not Honeywell by the way) says that a washer is missing. I'm still waiting for this washer. Perhaps after I get it I'll revise this review.
mrjet Posted
It does a good job of removing moisture from the air. The pump works but is noisy. Because the pump removes water from the top of the bucket, the pump runs frequently. I have another dehumidifier like this one which has been in use for over a year. The problem I found is that the bucket needs to be manually emptied fairly often to avoid the build up of black scum in the bucket (which will block the pump intake. I didn't realize that this was a problem until the pump stopped working. Lastly, the plastic line (used to pump the water to a drain) that comes with the unit is coiled up (for shipping) so it fits in the bucket. The problem is that is impossible to straighten it out completely. So don't expect it reach the full 15 feet.
JosephD Posted
Honeywell should stick to making industrial & HVAC products. This poorly manufactured product is one I regret buying. It leaked water out of the box, which was due to the water-tank having a badly seamed/molded bottom. I used a patch & resin-adhesive to repair it. After the 1st season, the pump stopped working, but when it did work it strained to eject water to a height of 3-feet. And from day one it leaks water…A Lot of water, onto the floor. It’s not due to a leaking tank, however, but simply because of poor engineering. The way they designed the lid of the tank allows water to run off of it, instead of Into it! I have to pick up a soaked towel and change it daily. Here’s my advice…Buy A Different Brand!!!
Colahab Posted
This product is almost silent. It is high Teck with all its setting and is keeping humidity down to desirable levels in three rooms. The pump is the best feature it just drains the water away. I have it going out a window and used self-adhesive weather stripping to cover the gap as I don't plan on needing it in the dead of winter. Though I could. The people at the Danbury Best Buy are the best.
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
retiredoldie Posted
Overall it has been a good unit with taking the moisture out of the air. I bought this unit specifically because it has an automatic defrost in it, because my previous dehumidifier would frost over on the filter. But because of the defrost capability it will periodically blow very warm air out of the top and thereby for a time, heat up the room it is in.
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. You are right - when the dehumidifier is switched ON, a fan pulls moisture-laden air into the dehumidifier where it passes through dehumidifying coils inside the unit. These coils condense moisture from the air and collect it in the water tank. The dry air is then exhausted from the dehumidifier, as warm, dry air. Please feel free to get in touch with our customer support team at [email protected] for more assistance and information. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Livingthedream Posted
The Honeywell Energy Star 50-pint dehumidifier is working well for us after a month in Florida's humidity. We do not have floor drains in our house, and we did not want to have to empty the reservoir every day (several times a day,) so we returned the first model that we bought and exchanged it for one with a pump. The pump pumps the water into a bathroom sink drain, so we never have to worry about emptying the reservoir, giving us peace of mind that the humidity will stay below 50% even if we are not home for a few days. The unit has worked flawlessly, except that it is louder than we had hoped. It is worth it, though, since we were able to raise our thermostat and still be comfortable with the lower humidity. I would definitely buy this unit again. I hope that it lasts a long time.
Patti Posted
Great dehumidifier but i wish ut was wifi compatible. Quiet running. We hooked up the hose & the water gets pumped to outside our house so we don't have to empty the water bucket.
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. We do have models that are compatible with Wi-Fi. Please get in touch with our customer support team at [email protected] for more assistance. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Pickycustomer Posted
Understanding only three weeks have passed, we are are delighted with this product. Easy to unbox and set up. Makes a huge difference in our lower level living space.
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Kennedy Posted
The only reason I do not give this product a 5 star rating is the bin that collects the water. It is hard to pull out once the water has filled up. I have learned to slowly pull one side and then the other so to reach the handle at the top. As far as "sucking" the moisture out of the air it is remarkable. We live by a lake in Texas and our nest thermostat mostly read around 75% humidity in our house. That figure has dropped to around 55%. Not in the 30-50% that I would like but close. I wish it was made of metal, not plastic but maybe that would interfere with the machine.
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. You can set up the unit for continuous drainage, if you want to avoid draining it manually. All instructions for manual drainage are given in the manual provided along with the unit. Your feedback about the inconvenience to do the same is important to us as we continue to enahnce and develop our units. Our customer support team will be able to assist and troubleshoot any product related cocnerns for you. Please feel free to write to us at [email protected]. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Steve80 Posted
The setup was easy with the clear instruction booklet. Fairly quiet in both low and high speeds. Vertical pump lets me pump the water out my window. Only had it for about a month so I can't say much about reliability
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Our customer support team will be happy to help you in case of any concerns. Please feel free to write to us at [email protected]. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
futurepharmacist Posted
works great! placed in my shipping container -storage building and brought the humidity level down from 60% to 30% in 1-day.
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
sgtsdad Posted
I had to set the unit to shut off after 5 hours because it doesn't stop automatically and was heating up the basement. I ran the vertical pump line through the wall to my furnace humidifier lift pump. That has a direct pipe to my laundry sink. Now I don't have to empty the collection tank every other day. The pump makes a unique noise until it is done. The basement smells fresher now.
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Once you set a level of humidity on the unit, the compressor will shut off. The fan will also shut off after an additional 5% drop in the humidity level. You may need to check the set humidity level, in order to ascertain why the unit was not automatically shutting off. Please write to us at [email protected] for any assistance or information from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
Theresa Posted
It is very quiet and works very well. The draw sticks a little when taking out but otherwise I would buy it again.
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
NFMNEW Posted
Quiet operation. Easy to move around on its casters. Easy to program. Appears to be of good quality.
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Popsocketuser Posted
I gave it a 4 strictly because the pump on this thing works it’s just either or. Some times I have to dump the chamber and others it will pump out water itself for days on end. Works great and reduces humidity by 40%. The noise level is noticeable if you are within a few feet from it. I have it in another area of the house by a sink drain and rarely hear it.
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Our customer support team will be able to assist you with any pump related concerns, and troubleshoot for you. Please do call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBD0724. We look forward to making this right for you. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Suzzyq Posted
This dehumidifier is very quiet and does not throw off as much heat as my last one
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Please feel free to write to us at [email protected] for any assistance or information from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
FSPT Posted
Easy set up, works as is expected, quiet and very effective
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rick Posted
The first unit worked well but pump stopped working. waiting for a replacement from Honeywell
Posted
Thank you for your review and feedback! We're happy to hear you were satisfied with the performance of our Honeywell Dehumidifier, and sorry for the pump function to not work as it should have. Our customer support team will be able to assist you with a replacement unit, if the dehumidifier is found to be manufactured defective and is under the 5- year limited product warranty. Please feel free to write to us at [email protected] or call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), with the reference code number BBD0903. We will be able to assist and troubleshoot for you. Thank You ! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
Robb Posted
Sent the first one back as the pump failed. Second one working fine
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Please feel free to write to us at [email protected] for more assistance from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Babs Posted
This unit works as promised down to it being able to push the water to a drain or sink instead of having to rely on gravity. I am not sure how accurate the humidity gauge is - the one on the unit shows the humidity as being higher than on my free standing one, but that is not an issue. Once I figure out which is more accurate, I can adjust the setting on the dehumidifier accordingly if it turns out my free standing humidistat is more accurate.
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />