Customer Ratings & Reviews
See more imagesHoneywell - Portable Indoor Evaporative Air Cooler - White
- Model:
- CL25AE
- SKU:
- 8478055
Highly rated by customers for:
Customer reviews
Top Mentions
would recommend to a friend
- Rated 5 out of 5 stars
Good buy
Mary Posted
I absolutely love this evaporated air cooler from Honeywell! I received the unit on a 90 degree day when my daughter decided to bake a cake at mid afternoon in Texas and was very pleased to find that it cooled the kitchen very quickly with the oven on. The ice in the top of the unit is a great feature and works fast. The ease of setup was also a plus as I could use it right away and all features were easy to use and understand. The remote is handy, the rolling casters are even better so you can direct the unit or even move it from room to room very easily. This cooler is very user friendly on fan or cool mode. The blower is powerful and the unit is not heavy when you want to move it around. I love it! The price at Best Buy was comparable to other sellers and I got free shipping to my house and the unit arrived three days before the advertised delivery date. I am very happy with my purchase!
I would recommend this to a friendBrand response from JMATEK
Posted
Thank you for your review, Mary! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great price, Great Product
vancedance Posted
We ordered this to keep our basement cool during the summer months and it works famously! It's extremely large and somewhat noisy, but nothing to extreme. When it's full of water it's kind of difficult to move around but again, not a deal breaker by any means. It's on wheels so you just have to give it a bit of a shove to get it from place to place. We considered springing for the more expensive units that are double the price of this one but we are thrilled we went the cheaper route as this machine works great at half the price. It doesn't look as sleek and fancy as the others but who cares if it works great, and it does!!!!
I would recommend this to a friend - Rated 3 out of 5 stars
Good powerful fan that is a little noisy
thesoundandthefury Posted
I wanted to cool a room without an air conditioner that had to be placed in a windowsill or be connected to a vent to one (much less without the energy costs). So I opted for this, what is also known as a "swamp cooler." It is not super huge, the fan on it is strong, and it can oscillate, which is nice. Adding water to it makes a slight difference, but not much. Adding ice increases the slight difference just a bit. It is pretty loud for what it is, so if you want to use it when you are sleeping, that might be a problem. I have not been able to try it when it is really hot as I received it at the tail end of the recent heat wave. The price is decent when you can get it on sale, the energy consumption is good, and it can be used outside as well. It would have been great if it had a heating element to it as well so it can be used in the winter like other devices. If you really want to cool down and maybe feel a little cold, this is not the device for you.
I would recommend this to a friendThis review is from Honeywell - 500 CFM Indoor and Outdoor Evaporative Air Cooler (Swamp Cooler) with Remote Control - White
- Rated 3 out of 5 stars
Slightly Disappointed
Darkilee7 Posted
I liked this item because it does not require adding a hose to vent through the window. However it does require placing the cooler in front of an open window or door. If you are only using the humidifier you don’t need an open window or door to operate.
No, I would not recommend this to a friendBrand response from JMATEK
Posted
We are sorry for any inconveniences caused to you because of this portable evaporative air cooler. These units work best in areas with a dry climate with humidity levels below 50-60%. They also require ample cross ventilation along with dry heat for optimal cooling. Our customer support team will be able to look into your concerns and troubleshoot for you. Please do call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBC0827. We look forward to making this right for you. Thank You ! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
- Rated 3 out of 5 stars
Not an air conditioner
RoadAce Posted
Thought this would cool a little better. It is loud and helps cool a little.
No, I would not recommend this to a friendThis review is from Honeywell - 500 CFM Indoor and Outdoor Evaporative Air Cooler (Swamp Cooler) with Remote Control - White
Brand response from JMATEK
Posted
Apologies for the inconvenience caused to you because of this unit. Evaporative Air Coolers do create some sounds when operating, due to the powerful air flowing out of the unit. The lower the speed setting, the lower the sound level. You will also hear the sound of water trickling through the evaporative cooling system that is liken to the sound of water gently running through a river.
One thing to note about the application of these units is that they work best in areas with a dry climate with humidity levels below 50-60%. These units also require ample cross ventilation along with dry heat for optimal cooling. These scenarios might explain why the cooler was cooling only a little.
Please feel free to call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo @jmatek. com with the reference code number AMC0821. Our team will be able to look into all your concerns and troubleshoot for you. Thank You! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 2 out of 5 stars
Didn't meet my need
MicKReviews Posted
The product worked, and some of the other reviews warned it didn't meet their cooling needs. I agree, used it for a small bedroom on a warm LA summer night - the unit was fairly noisy but our biggest issue was it just didn't cool the room down enough.
No, I would not recommend this to a friend - Rated 2 out of 5 stars
Honeywell Evaporative Air Cooler
Doug Posted
We thought it would be a great item but unfortunately it started leaking the water. We contacted Honeywell and they recommended we return it to the place of purchase, which we did and Best Buy was very good about it and we thank BB for that.
No, I would not recommend this to a friendBrand response from JMATEK
Posted
We're sorry to hear about your experience. We are glad to hear that you were able to return the unit. Please feel free to give us a call at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday or send us an email at [email protected], for more concerns. We would be happy to assist. Thank You <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great product!
lisamc Posted
If you live in a very dry place, the evaporative cooler is the perfect solution for hot days. Cheap to run, easy to move, all you need is water and it cools down a room quickly and efficiently. Not as chilling as an air conditioner, of course, but plenty good if you just want to take the curse off the heat--not run around in turtlenecks in summer. And it's way more portable than a so-called portable AC unit. LOVE it!
I would recommend this to a friend - Rated 4 out of 5 stars
Really Helps keep room comfortable
JoeyM Posted
I've got to say I was more impressed with this than I thought I would be. It's definitely not a substitute for an AC, but it definitely provides a much more comfortable atmosphere than having a fan!
I would recommend this to a friend - Rated 2 out of 5 stars
Fan worked great... didn't cool well
Gamegirls Posted
The fan is wonderful. However you have to keep an outside door/window open or the whole room gets damp. If you are ok with that, it would be worth a try. The fan on it is really nice. We ended up returning this for a portable air conditioner.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Great price.
Breeling Posted
Our A/C went out in a small office at work. They were desperate so I ordered this unit online from Best Buy. Apparently it cools their small office better than the regular A/C. I have since purchased two more just like it for other areas at work.
I would recommend this to a friend - Rated 4 out of 5 stars
Evaporative Cooler
ShirleyG Posted
I very happy with the cooler. It’s nice to be able to use it as an evaporative cooler and also as just a fan. I especially like how quiet the unit is.
I would recommend this to a friendBrand response from JMATEK
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. Please feel free to write to us at [email protected] for more assistance and infomation. Our customer support team will be happy to help you. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great For WFH!
Hopper Posted
Makes working from home much more comfortable and saves on using the air conditioner 24/7. Easy to use, quiet and the remote is a bonus I can’t live without.
I would recommend this to a friendBrand response from JMATEK
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
does not cool the room
cowslip Posted
Tried two days in a row. does not cool the room (10 x 14) even one degree
No, I would not recommend this to a friend - Rated 4 out of 5 stars
Like it!
deejayisa Posted
it makes our room cool even just with level 1. it does what it says it does. COOL!
I would recommend this to a friendBrand response from JMATEK
Posted
Hi, Thank you for your review. We are delighted that you are enjoying your Honeywell Evaporative Air Cooler! If there are ever any questions about the unit, please contact our Customer Support team at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great Purchase
DebJ Posted
My only regret with this evaporative cooler is that I didn't order it a few months earlier! The cooling for my bedroom is fantastic. It is quick to cool and works in both fan and evaporative cooler modes. Definitely a "best buy"!
I would recommend this to a friend - Rated 1 out of 5 stars
Not Good
Sean Posted
Doesn't work very good, and without an air conditioner it is super hot.
No, I would not recommend this to a friendBrand response from JMATEK
Posted
Hi Sean, Apologies for any difficulties you've experienced with your new evaporative air cooler. This is certainly not what you'd expect. When you have the chance, will you send us a note at [email protected] with your units full model number and purchase date? You can also give us a call at 1-800-474-2147 Monday - Friday between 8:30 am - 5:30 pm EST. We'd be happy to look into this on our end for you. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
No bueno
Hellokitty872 Posted
It was great blowing cool air but the back of the machine was blowing warm air so I returned it
No, I would not recommend this to a friendThis review is from Honeywell - 500 CFM Indoor and Outdoor Evaporative Air Cooler (Swamp Cooler) with Remote Control - White
- Rated 4 out of 5 stars
Feel great
Snakemouse Posted
If you add more ice into the water,it gonna be cool more.I like it
I would recommend this to a friend - Rated 5 out of 5 stars
Great for bedroom
chill Posted
The machine is quite and works best in a small room or bedroom. Does add a bit of moisture to the air as the unit runs on water.
I would recommend this to a friend