

Refurbished HP ENVY x360 Convertible 2-in-1 Laptop: Browse on the move using this HP ENVY x360 convertible notebook. An AMD Ryzen 5 processor combines with 8GB of RAM to let you open large files and work on complicated programs, while a 256GB M.2 solid-state drive ensures data stays secure. This HP ENVY x360 convertible notebook has a Full HD touchscreen for easy interactions.
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A: This is a 2019 model. That’s why it has the upgraded features.
A: This will come with a one-year manufacturer's warranty for the hardware and 90-day phone tech support for software. This does not cover accidental damage, or damage as a result of a power outage/surge. For further details, this link covers the Warranty and Support guidelines: http://h10032.www1.hp.com/ctg/Manual/c00747726.pdf
A: This laptop meets the minimum requirements to play the games. To meet the recommended requirements, it is suggested to have a discrete graphics card for a better experience. This is the support page for this laptop, which includes a picture of the laptop: https://support.hp.com/us-en/product/hp-envy-x360-15-bq200-convertible-pc/23201137/model/24094149/product-info
Q: Does this laptop look and run like a new one? Or are there scratches?
A: Mine came looking brand new. No scratches or any evidence of being pre-owned or refurbished.
Q: Does this laptop look and run like a brand new one? Or are there some scratches?
A: Mine had a couple of tiny scratches on the hinges, but nothing else!
Q: Is this dark ash silver the same color as the hp spectre x360's dark ash silver?
A: I don't have first hand knowledge as I haven't seen the Spectre, however when I was researching the purchase of this laptop, I read an answer from HP themselves to a similar question, stating that their color scheme was brand universal over all models. (I.e. all HP products that are dark ash silver are the same color.)