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HP - ENVY x360 2-in-1 15.6" Refurbished Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 256GB Solid State Drive - Ash Silver

Model: 15BQ213CLREF
SKU: 6356988
This item is no longer available in new condition. See similar items below
  • Key Specs
    • Screen Type: Full HD Widescreen LED
    • Screen Size: 15.6 inches (Size of the screen, measured diagonally from corner to corner.)
    • Screen Resolution: 1920 x 1080 (Full HD) (Screens come in a range of resolutions (measured in pixels, horizontal x vertical). The higher the resolution, the greater the picture quality.)
    • Touch Screen: true (Touch-screen devices make navigating more intuitive. Using a touch-screen display, you can do things such as tap to select, hold and drag to move items, swipe to scroll, and pinch to zoom.)
    • Processor Model: AMD 2nd Generation Ryzen 5 (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
    • Storage Type: SSD
    • Total Storage Capacity: 256 gigabytes
    • System Memory (RAM): 8 gigabytes (Random-access memory (RAM) is a computing device's short-term data storage, which allows active information to be accessed quickly. The size and type of RAM determines how efficiently the device can handle large amounts of information at one time. For example, gaming or video editing requires more RAM for optimal performance.)
    • Graphics: AMD Radeon Vega 8 (Often referred to as a "graphics processing unit" (GPU), this device is responsible for displaying image content and decoding/encoding video content in programs and games.)
    • 2-in-1 Design: true (A laptop and a tablet combined in one lightweight, portable device. Sometimes referred to as "convertible" or "hybrid" laptops, these devices deliver the processing power and keyboard of a laptop. When you're ready to play, either detach the screen or fold your 2-in-1 into tablet mode to comfortably watch movies, play games, read an e-book and more.)
    • Backlit Keyboard: true (Integrated lights allow for visibility of the keys in low-light conditions.)
  • General
    • Brand: HP
    • Model Number: 15BQ213CLREF
    • Product Name: ENVY x360 2-in-1 15.6" Refurbished Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 256GB Solid State Drive
    • Color: Ash Silver
  • Display
    • Screen Type: Full HD Widescreen LED
    • Screen Size: 15.6 inches (Size of the screen, measured diagonally from corner to corner.)
    • Screen Resolution: 1920 x 1080 (Full HD) (Screens come in a range of resolutions (measured in pixels, horizontal x vertical). The higher the resolution, the greater the picture quality.)
    • Touch Screen: true (Touch-screen devices make navigating more intuitive. Using a touch-screen display, you can do things such as tap to select, hold and drag to move items, swipe to scroll, and pinch to zoom.)
  • Processor
    • Processor Brand: AMD
    • Processor Model: AMD 2nd Generation Ryzen 5 (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
    • Processor Model Number: 2500U
  • Storage
    • Storage Type: SSD
    • Total Storage Capacity: 256 gigabytes
    • Solid State Drive Capacity: 256 gigabytes (The amount of data that can be stored on the device's solid state drive (SSD). SSD is a flash-based storage with faster speeds than a hard disk drive (HDD).)
    • Solid State Drive Interface: PCIe (Connects the solid state drive to the host system. PCI and SATA interfaces are the most common; PCI interfaces are typically faster, but SATA interfaces are compatible with a wider range of systems.)
    • Hard Drive Accelerator: None (A module integrated (or added) into a PC to improve performance speed. By acting as a high-speed cache, an accelerator speeds up access times to the hard drive, which results in faster web browsing, improved gaming experience, and overall more responsiveness.)
  • Memory
    • System Memory (RAM): 8 gigabytes (Random-access memory (RAM) is a computing device's short-term data storage, which allows active information to be accessed quickly. The size and type of RAM determines how efficiently the device can handle large amounts of information at one time. For example, gaming or video editing requires more RAM for optimal performance.)
    • Type of Memory (RAM): DDR4 SDRAM (Each type of RAM delivers a different level of speed, bandwidth, energy efficiency and performance.)
    • System Memory RAM Speed: 2400 megahertz (How fast the information-storing hardware operates. The faster the RAM, the faster memory can be transferred to other system components. Ultimately, faster RAM improves operational efficiency.)
  • Graphics
    • Graphics Type: Integrated (Dedicated graphics uses a separate graphics card for processing video images. Because it does not use memory from the system's RAM, there is no extra burden on the CPU and graphics are processed more efficiently. Integrated graphics shares system RAM to process video images.)
    • GPU Brand: AMD Radeon
    • Graphics: AMD Radeon Vega 8 (Often referred to as a "graphics processing unit" (GPU), this device is responsible for displaying image content and decoding/encoding video content in programs and games.)
  • Compatibility
    • Operating System: Windows 10 Home (The operating system manages all software and hardware, including files, memory and connected devices. Most importantly, it lets you interact with your device and your programs in a visual way; otherwise, you'd be typing computer code to get anything done.)
    • Operating System Architecture: 64-bit (An operating system (OS) manages computer hardware, software resources, and programs in conjunction with the system's processor. 64-bit operating systems can handle more data at once than 32-bit systems, resulting in faster speeds, more effiency, and overall improved performance.)
  • Connectivity
    • Number of USB Ports (Total): 2
    • Headphone Jack: true (The device features an interface that allows for the connection of headphones.)
  • Power
    • Battery Cells: 3-cell
  • Features
    • 2-in-1 Design: true (A laptop and a tablet combined in one lightweight, portable device. Sometimes referred to as "convertible" or "hybrid" laptops, these devices deliver the processing power and keyboard of a laptop. When you're ready to play, either detach the screen or fold your 2-in-1 into tablet mode to comfortably watch movies, play games, read an e-book and more.)
    • Backlit Keyboard: true (Integrated lights allow for visibility of the keys in low-light conditions.)
    • Media Card Reader: true (A hardware device that allows for access to data on a memory card and enables the transfer of its files to a computer. These devices may have one or multiple slots for various types of memory cards, and may be integrated into the computer or available as an external device.)
    • Audio Technology: Bang & Olufsen Audio, HP Audio Boost
    • Speaker Type: Stereo speakers
    • Stylus Dock: None
  • Dimensions
    • Product Height: 0.8 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 14.2 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Depth: 9.8 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
    • Product Weight: 4.48 pounds (The out of box weight of the item.)
  • Certifications Listings & Approvals
    • ENERGY STAR Certified: true (Devices carrying the ENERGY STAR service mark, such as computer products and peripherals, kitchen appliances, and other products, generally use 20% to 30% less energy than required by federal standards.)
    • EPEAT Qualified: false (The Electronic Product Environmental Assessment Tool (EPEAT) was designed to provide an environmental assessment tool for purchasers. In order to qualify for EPEAT, a product must meet all 23 required criteria.)
  • Included
    • Included Software: HP Recovery Manager, HP Support Assistant, HP ePrint, Netflix, HP CoolSense, McAfee LiveSafe, HP Audio Switch, HP JumpStart and HP Connection Optimizer
    • Optical Drive Type: None (An optical disk drive (ODD) uses a laser light to read data from or write data to an optical disc. These discs include CDs, DVDs, and Blu-ray Discs. This allows you to play music or watch movies using prerecorded discs.)
    • Numeric Keypad: true
    • Stylus Included: true
  • Other
    • UPC: 193015864566

Touch screen
Refurbished HP ENVY x360 Convertible 2-in-1 Laptop: Browse on the move using this HP ENVY x360 convertible notebook. An AMD Ryzen 5 processor combines with 8GB of RAM to let you open large files and work on complicated programs, while a 256GB M.2 solid-state drive ensures data stays secure. This HP ENVY x360 convertible notebook has a Full HD touchscreen for easy interactions.

Learn more about refurbished products ›

Laptop Buying Guide

  • Windows 10 operating system: Windows 10 brings back the Start Menu from Windows 7 and introduces new features, like the Edge Web browser that lets you markup Web pages on your screen. Learn more ›
  • 15.6" Full HD multitouch screen: The 1920 x 1080 resolution boasts impressive color and clarity. Touch, tap, glide and make the most of Windows 10. IPS technology for wide viewing angles. Energy-efficient WLED backlight.
  • Ryzen 5: Enjoy high application performance and smoother gaming experiences with AMD Ryzen™ 5 processors, with machine intelligence, multitasking capabilities and efficient architecture with up to 6 cores and 12 processing.
  • 8GB system memory for advanced multitasking: Substantial high-bandwidth RAM to smoothly run your games and photo- and video-editing applications, as well as multiple programs and browser tabs all at once.
  • Solid State Drive (PCI-e): Save files fast and store more data. With massive amounts of storage and advanced communication power, PCI-e SSDs are great for major gaming applications, multiple servers, daily backups, and more.
  • 360° flip-and-fold design: Offers versatile functionality with laptop, audience, tabletop, presentation and tablet modes.
  • AMD Radeon Vega 8: Integrated graphics chipset with shared video memory provides solid image quality for Internet use, movies, basic photo editing and casual gaming.
  • Weighs 4.48 lbs. and measures 0.8" thin: Thin and light design with DVD/CD drive omitted for improved portability. 3-cell lithium-ion battery.
  • HDMI output expands your viewing options: Connect to an HDTV or high-def monitor to set up two screens side by side or just see more of the big picture.
  • Built-in media reader for simple photo transfer: Supports SD memory card formats.
  • Wireless-AC connectivity (2x2, 867 Mbps): Connect to a Wireless-AC router for nearly 6x the speed, more capacity and wider coverage than Wireless-N (150 Mbps). Backward-compatible with all other Wi-Fi networks and hotspots.
  • Built-in HD webcam with dual array microphone: Makes it easy to video chat with family and friends or teleconference with colleagues over Skype or other popular applications.
  • RGB backlit keyboard: Allows you to enjoy comfortable and accurate typing, even in dim lighting.
  • Additional port: Headphone/microphone combo jack.
Whats Included
  • Refurbished HP ENVY x360 15-bq213cl
  • 3-cell battery
  • Stylus, power adapter
Product Manuals

Q: Is there any manufacturing warranty, or any other warranty that comes with this purchase aside from the optional Geek Squad protection?

A: This will come with a one-year manufacturer's warranty for the hardware and 90-day phone tech support for software. This does not cover accidental damage, or damage as a result of a power outage/surge. For further details, this link covers the Warranty and Support guidelines: http://h10032.www1.hp.com/ctg/Manual/c00747726.pdf

Q: Can someone post a picture of this model? Also can this run games like overwatch modded minecraft fortnite and other kind of lightweight gaming?

A: This laptop meets the minimum requirements to play the games. To meet the recommended requirements, it is suggested to have a discrete graphics card for a better experience. This is the support page for this laptop, which includes a picture of the laptop: https://support.hp.com/us-en/product/hp-envy-x360-15-bq200-convertible-pc/23201137/model/24094149/product-info

Q: Does this laptop look and run like a new one? Or are there scratches?

A: Mine came looking brand new. No scratches or any evidence of being pre-owned or refurbished.

Q: Does this laptop look and run like a brand new one? Or are there some scratches?

A: Mine had a couple of tiny scratches on the hinges, but nothing else!

Q: Is this dark ash silver the same color as the hp spectre x360's dark ash silver?

A: I don't have first hand knowledge as I haven't seen the Spectre, however when I was researching the purchase of this laptop, I read an answer from HP themselves to a similar question, stating that their color scheme was brand universal over all models. (I.e. all HP products that are dark ash silver are the same color.)

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