“Does this laptop look and run like a brand new one? Or are there some scratches?”

1-3 of 3 Answers

• Mine had a couple of tiny scratches on the hinges, but nothing else!

  Answered by Cheffrey 6 years ago

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• These units are as perfect as new. They are discounted cause someone else bought and opened. Usually someone will buy a machine and then find one they like better so they return.

  Answered by Willy 6 years ago

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• We do not know the condition of the refurbished laptop. I would recommend reaching out to Best Buy's customer service team for further assistance.

  Answered by HP Team 6 years ago

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