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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 10 reviews

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80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    2-in-1 laptop, Number pad
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Everything I was looking for...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good deal on a laptop with my wish list being: a decent processor, a backlit keyboard, a 2 in 1 form factor, a number pad, and a 15" screen. This laptop checked off all of those boxes for less than $500. I upgraded the ram to 16gb for another $69 (crucial) and it's purring like a kitten. Actually that put off the cooling fan, which can be pretty loud at times coupled with the sub-par touchpad is why this review did not get 5 stars. Worth noting that the tablet feature is rarely used, and if I had to do it again, I would have opted for a faster processor without being 2 in 1. It's wright 6 makes it a bit heavy for tablet mode.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling fan
    Cons mentioned:
    Complicated sign-in

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good, works like a charm. I did not know this laptop had a cooling fan for a SSD unit. Not too crazy about everything you need to do just to sign in with Windows 10. Other than that I like this unit. Back light on key board is great.

    I would recommend this to a friend
  • Cons mentioned:
    Cursor jumps

    Rated 3 out of 5 stars

    Good computer...but the cursor skipping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good computer purchased with a pretty low price. However, the cursor occasionally jumps and hide at the screen top corner. It doesn't happen a lot as the one returned a year ago because of the same issue and not useable. I am still debating to return this one or not because overall it's a very good 2-in-one computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    2-in-1 laptop

    Rated 5 out of 5 stars

    HP ENVY IS A Great 2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my HP Envy x 360 2 in 1. It’s easy to use come with a 6 mo free virus protection plan. I was looking for a new tablet and bought this and so glad I made the purchase because I bought a computer and a tablet all in one. Looking vex the back light keyboard so I can work in any lighting conditions. It has a 15.6 inch screen flips over to make an amazing touch tablet. I would highly recommend this if you are looking for a 2 in one. Nancy

    I would recommend this to a friend
  • Pros mentioned:
    Amd processor

    Rated 5 out of 5 stars

    Incredible deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never bought an AMD processor but I love this machine. Even comes with the stylist.

    I would recommend this to a friend
  • Cons mentioned:
    Faulty charger

    Rated 2 out of 5 stars

    Avoid HP refurbished laptops

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy another HP refurbished product. Charger does not work consistently but store directed me to HP support who were little / no help after multiple calls. Have another HP Envy 360 that works fine and was trying to get a second on a budget

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    not much memory but fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much memory but fast. the memory is easy to swap

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    I've been trying to purchase the insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works fine at the moment. Since it is refurbished I've been trying to add the "insurance" but since it is rather noisy but can't figure out how to.

    I would recommend this to a friend
  • Pros mentioned:
    Impressive performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for a friend and they are impressed about how great it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product......................................

    I would recommend this to a friend
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