Customer Ratings & Reviews
See more imagesInsignia™ - 4.8 Cu. Ft. Freestanding Electric Convection Range with Steam Cleaning - Stainless Steel
- Model:
- NS-RGFESS2
- SKU:
- 6463821
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Good range
KangL Posted
Heats up fast. Very nice looking. Price is definitely a plus for this range.
I would recommend this to a friend - Rated 1 out of 5 stars
Oven Burns Itself Up
TomBoi Posted
The oven lasted 11 months until the wiring harness burned itself up, causing the oven and two of the burners to not turn on. Waited 3 weeks just for the in home agent to tell me that he couldnt get the part in. If you are in the market for a self grenading range oven, then you are in the right place. Most of my other Insignia appliances are fine besides this range. Avoid this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Hello there,
Thank you for taking time to write a review our Insignia™ - 4.8 Cu. Ft. Freestanding Electric Convection Range with Steam Cleaning - Stainless Steel. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this product since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.
Dina || Insignia Support || https://www.bestbuy.com/insignia <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Good
Eliza Posted
Love the look. Its been great except for the outer part of the larger burner going out 6 months after purchase.
I would recommend this to a friend - Rated 1 out of 5 stars
Been a prob since day 1 & customer service sucks
Duncan Posted
It doesnt even get within 100 degrees of what its supposed to be. Front burner doesnt work. Customer service has been a joke. Less than 3 months joke. The “technicians” have no showed. Never again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Hi Duncan,
Thanks for taking the time and effort to leave a review with our Insignia™ - 4.8 Cu. Ft. Freestanding Electric Convection Range with Steam Cleaning - Stainless steel. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Excellent range for the price
Lgeezy80 Posted
I bought this range as a present for my parents and they've loved it so far. Very easy to use and functional. As many features as the more expensive brands. Has been a great purchase so far.
I would recommend this to a friend - Rated 5 out of 5 stars
Solid, nice looking, works!
SkyeK Posted
This range works really well and looks great. Would recommend.
I would recommend this to a friend - Rated 4 out of 5 stars
Good
lolo Posted
Would recommend as I have had no issues so far getting close to about 2 weeks now!
I would recommend this to a friend - Rated 1 out of 5 stars
Buyer beware, you don't have time for this thing.
Name Posted
This is probably the worst device I have ever attempted to cook with. A home away we stayed in had it. No exaggeration, it took the oven an hour and a half to come to 425. Additionally, it took over 35 minutes to brown a pound of ground round for sloppy Joe. The unit appears to be brand new but... It's absolutely the worst.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Please double check the 240V electrical wiring on the back of the range and your home outlet. Ensure that Line/Hot/Neutral wires are connected in the correct order. If the order is not correct, the oven and burners will receive half the required voltage causing longer heating times and lower performance. Refer to owner's manual for proper connection of the AC wires. <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
great range
SemionK Posted
Great Range, great price. Easy to cook, easy to clean very safe
I would recommend this to a friend - Rated 5 out of 5 stars
Great Range, I will buy Insignia any given day
DerekRoger Posted
W love this range, it's performing great, Heats up fast, and oven is also awesome. The best part is that the Range is Glasstop makes it easy to clean, and the Steam Cleaning feature is yet to be used. But we've had it for about 3 months.
I would recommend this to a friend - Rated 4 out of 5 stars
Range
M23Robert Posted
Looks good, works well, good on energy and it easy to clean.
I would recommend this to a friend - Rated 4 out of 5 stars
Stove
PedroA Posted
Like this stove, it cooks real easy and cleans up fast
I would recommend this to a friend - Rated 5 out of 5 stars
looks very good, a nice kitchen upgrade.
KentB Posted
We have placed this item at a rental. Based on appearance, it looks very good for the price point. At its price, it included "true convection", that is it has a heating element in the convection circulating fab component.
I would recommend this to a friend - Rated 5 out of 5 stars
Wonder stove
Boogie Posted
[Employee of bestbuy] Hands down this has been one of the best stoves i have owned. From the looks to the feature and even the price point. I give this productva 10/10
I would recommend this to a friend - Rated 1 out of 5 stars
Bad item
James Posted
I bought it just six month,now two big heat is no work.Bad item.Lost my money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Hi James,
Thanks for taking the time and effort to leave a review about our Insignia™ - 4.8 Cu. Ft. Freestanding Electric Convection Range with Steam Cleaning - Stainless Steel (NS-RGFESS2). I'd like to apologize for the situation that you're experiencing. I know it can be dissatisfying. We would love to check this situation further with you. Please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 2 out of 5 stars
Problems after 18 months of use with 1 person
BoomerBoy Posted
Was buying insignia for rental properties. The last purchase ( this one) was 18 months ago. All have worked without problem except the last one. Coincidentally the last was $350.00 more than they had been. In 18 months the main burner and stove are no longer working. I have to wonder if Insignia changed manufacturers from the original purchase to this one. Nearly $1,000.00 for 18 months is not acceptable. If this had been the first Insignia stove purchase I’d give 1 star but combined with previous purchases I’m thinking they changed the maker?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted
Hello BoomerBoy,
Thank you for taking time to write a review our Insignia™ - 4.8 Cu. Ft. Freestanding Electric Convection Range with Steam Cleaning - Stainless Steel. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.
Dina || Insignia Support || https://www.bestbuy.com/insignia <img src="https://s3.amazonaws.com/stratos-logos/logos/BBY-ExBrand_Insignia.jpg" alt="BBY-ExBrand_Insignia" title="BBY-ExBrand_Insignia" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Great bargain !
SimoneH Posted
Great bargain for what you get ! I like the stove top . It is easy to clean . The drawer at the bottom slides nicely .
I would recommend this to a friend - Rated 2 out of 5 stars
Not the one!
CherylS Posted
Only had the Insignia™ - 4.8 Cu. Ft. Freestanding Electric Convection Range with Steam Cleaning - Stainless Steel for 1 yr. & 7 months, and there is an electric short. The oven takes a very long time to heat. I'm putting this stove on the curb for trash which it is! Not the stove to buy.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Convince
Kyng Posted
[Employee of bestbuy] Great stove for a decent price good for rentals or first time homebuyers
I would recommend this to a friend - Rated 4 out of 5 stars
Nice stove, Nice Value
EmmaE Posted
Good looking stove, love the large glass top area with warmer. And convection oven setting makes a big difference when cooking!
I would recommend this to a friend