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The largest capacity counter-depth refrigerator in its class features PrintShield™ finish to resist fingerprints outside and flexible storage options inside. A slide-away shelf retracts to fit tall items, and full-extension self-close crispers and custom temperature pantry let you store more and find it easily. Plus, the Preserva®Food Care System with Linear Compressor helps keep it all at the peak of freshness.
A: My fridge is the only appliance in my kitchen that isn't classic stainless. I think the PrintShield looks great. If anything, it is slightly less shiny... maybe more of a dull stainless look. All in all... they match in my book. I love how clean it always looks too!
A: This is a very important question that KitchenAid or all who carry this refrigerator need to definitively answer in 2019. "What year and serial number denotes the the start of the improved model that addressed the ice maker and compressor problems? Were these problems fixed before the platinum interior model?" I actually want to buy one of these, but just can't in light of the current reviews.
A: Our BestBuy sales rep, who seemed to be knowledgeable, stated that there was a production stop/start to address signficant defects. We were told this when we were hesitant to buy because of all the poor reviews. We were assured the unit we would be buying in May, 2019 would be the "updated" model. However, our model makes a loud buzzing sound when running which is way above the acceptable decibel level, and its frequency is disturbing to me, and the fact that I can hear it running 30+ feet away. AVOID THIS UNIT/BRAND. Do you really want to buy something that was so poorly designed or built that they had to stop the production run? Don't make our same mistake.
Q: the depth dimensions are confusing can you please clarify
A: Height to top of cabinet: 70.875 inch Height to top of hinge: 71.875 inch Depth of cabinet with out doors: 24.375 inch. (Some additional space required to allow for water hook up & air circulation behind cabinet.) Depth of cabinet with doors: 31.5 inch. Depth with door open: 43.75 inch
A: It's black stainless steel. I've seen it in person at the store and have talked to Kitchenaid personally about it. They have three versions of this model: Black Stainless Steel (KRFC704FBS), Stainless Steel (KRFC704FSS) and Fingerprint Resistant Stainless Steel (KRFC704FPS).
A: I would imagine you could, the arm that breaks up the ice seems to be pretty strong. I would be careful to ensure that there are no large chunks of ice as it could possibly overload it. You could always do it the old fashioned way and just keep the bag in the freezer until your well is back in service.
A: Yes the inside of the doors can hold gallon jugs. Then there is a center section (the top slides back) so you can put tall things in - the shelves are also adjustable left and right for taller things. The LED lighting is bright - no issues seeing things inside - the 604 series is standard interior and the 704 is the "platinum" interior with a grayish (attractive IMO) and wood grain finish on the shelves. The water dispenser works well - we don't use the auto fill feature or use the water feature much at all as its cold out of the tap at our house (on a well) We have the 704FPS - Platinum Interior, Counter Depth with Fingerprint Stainless - it has been available since late January 2017 - they built out the 704 series first as the 604 - standard interior was not going to be available until Mid-late February we decided not to wait. So far so good. Its a nice fridge.

The largest capacity counter-depth refrigerator in its class features PrintShield™ finish to resist fingerprints outside and flexible storage options inside. A slide-away shelf retracts to fit tall items, and full-extension self-close crispers and custom temperature pantry let you store more and find it easily. Plus, the Preserva®Food Care System with Linear Compressor helps keep it all at the peak of freshness.

This 72-inch refrigerator is three inches taller than a standard counter-depth refrigerator. It fills the gap that can be left above many refrigerators, adding to its integrated appeal. A pull-out freezer drawer allows you to organize frozen items on three levels. And with the ExtendFresh™ Temperature Management System all of your ingredients will be held at the optimum temperature to maximize their flavor and texture.

This standard-depth french door refrigerator keeps ingredients fresh and in easy reach with specialized spaces that make room for everything from salmon to sangria. A full-width Pull Out Tray fits platters and casserole dishes without stacking, while a Slide-Away Shelf adjusts to accommodate tall pitchers and carafes. The ExtendFresh™ Temperature Management System maintains optimal temperatures for fresh and frozen foods.

This KitchenAid counter-depth french door refrigerator elevates your style with a Juniper exterior color and option to upgrade with customizable hardware. The FreshChill Temperature-Controlled Full-Width Pantry Drawer lets you customize temperature settings for the items you reach for most. And the true counter-depth design allows the refrigerator to fit nearly flush with surrounding cabinetry, offering a built-in look and more room to move in your kitchen.
| Pros for KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish | |||
|---|---|---|---|
| There were no pros for this product— | |||
| Cons for KitchenAid - 23.8 cu. ft. 36" Counter-Depth French Door Platinum Interior Refrigerator with PrintShield Finish - Stainless Steel with PrintShieldâ„¢ Finish | |||
| There were no cons for this product— | There were no cons for this product— |
Customers highly value the spacious interior, attractive design, and appealing aesthetics of the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator. Many appreciate the convenient size and the well-designed drawers and lighting. However, a significant number of customers reported issues with the ice maker and cooling system, along with concerns about the refrigerator's noise level and overall reliability. Some also felt the price was too high.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
My new KitchenAid refrigerator is perfect!! I’ve had my eye on this model for some time, never saw anything I liked more, so I decided to take the plunge. So glad I did!! The color perfectly matches my countertops, and the counter depth size fits perfectly. There are so many drawers and shelves. One has a wood front for a touch of class! The retractable shelf, which allows more space for tall items, is brilliant! Small lights inside the refrigerator on each side, illuminate the contents and give the refrigerator an upscale look. The freezer section has several drawers, making it easy to store and find items. Everything about the design and functionality of this refrigerator is perfection!
Posted by BJameson
Just got my new KitchenAid refrigerator, and I’m beyond impressed! The sleek design fits perfectly in my kitchen, and the advanced features like the humidity-controlled crispers and dual cooling system keep everything fresh longer. It’s not just an appliance—it’s a game-changer for my daily routine. Quality, style, and performance all in one. Highly recommend for anyone looking to upgrade their kitchen! Looks astonishing - exterior and interior. Very easy to use. Spacious inside. No adverse comment to say about this product.
Posted by ManVicencio
Beautiful inside and out. The 35 5/8" width fits nicely into the width of the space that I wasn't sure about. I just got it this week. Installation & delivery were exceptional by Best Buy (unlike the awful delivery & installation that I had of a Bosch dishwasher :( from Home Depot :( - I'll never use HD for any appliance purchase or delivery again). This refrig seems to be working very well. The interior lighting & gray interior are great. Plenty of room for a small family. Very easy to find things. No problem with putting taller items onto shelves. I haven't used ice maker/water delivery yet but am aware from reviews to empty it about every 2 weeks. I love this item and the Best Buy sales & delivery service as well. I have bought several appliances there and have always been given top-level personalized service - well worth the price.) I just also bought a KitchenAid DW from Best Buy - what a gorgeous kitchen these make!
Posted by TvbySony