Customer Ratings & Reviews

Great fridge! Very easy to set temperature through the app. It’s super spacious which is why we primarily wanted this fridge. I really like how there are 2 freezers. It helps keep things more organized rather than everything pilling on top of each other. I also like the settings of the drawers which keep my vegetables and fruits stay fresh for a long time and keep my delis and meats fresh

I like this fridge. My previous fridge, (brand name with-held) that quit after only nine years, was also a French Door with water dispenser and ice maker, but had a single freezer drawer that was deep, and difficult to access frozen items at the bottom. I prefer this double drawer freezer. In the top drawer, with a divider, I keep ice cream and other things on the left side, frozen vegies on the right. The lower drawer, I keep chicken and fish on the left, and beef and pork on the right. This fridge is wi-fi capable, but I don't really see a need for it yet. It's not one of those high priced units, but it is good quality with lots of good features.

I have only had this refer since the 22nd of Nov 2023. I love it and it is working great. There is plenty of room for food and the double freezer is perfect. I would recommend buying it. The Geek Squad who delivered it were super awesome, professional and efficient! I would also recommend buying from Best Buy!

The fridge works good with no issues, love the app LG thinq were it tells you if the door was left open and scans it if it is running to a problem and warns you thats a good thing,it freezes and cools everything good with no issues, the space inside the refrigerator is better then my old samsung fridge, it is quiet that sometimes scares me that is not working but it is working, I love this fridge

We love our new fridge! So spacious and easily functional. Keeps everything nice and cold and the freezer frozen! Adjustable temps ranges as well to suit your needs. Looks so beautiful in my kitchen too. Love the shelf space (they are decently adjustable too!) and the drawers. Still getting used to bottom freezer drawers (came from a side by side), but it’s been easier for me than I thought it would be. Can’t speak on ice/water yet, as I am awaiting my plumber to help me get my water line replaced before I can get that connected. We have had it almost a month…. And absolutely love our new fridge and are extremely happy with our choice!

Liked the design storage capacity and overall appearance..could used a larger ice capacity.

I love our new LG fridge it is super spacious and I love the different drawers it has, it’s perfect for all our groceries. It adds a beautiful look to your kitchen. Definitely worth it!

Very nice unit. Holds temperature very well. Lots of refrigerator and freezer space. Love the cylinder return on the freezer drawers!

This was just installed a few days ago, so here are my initial impressions. I like the look of the fridge. I like that the ice maker has been moved to the door, it leaves more shelf room in the fridge. However, I’m not sure if it’s the weight of the ice maker in the door or what, but that left door slams shut. And I mean SLAMS shut. Which is shocking every time it happens. Makes me jump every time. You have to remember to hold on to the door as it closes in order to guide it to close slowly and without a sudden bang. I have 3 small children, I will have no luck getting them to remember this. Thus, I know I cannot keep anything glass in the small shelves in the door. Additionally, the slide out gliding drawer inside the refrigerator needs a redesign. If you can’t open both the fridge doors fully backwards, it hits the door and you’re only able to access the front half of that glide out drawer. This is my problem bc the left side of my refrigerator has a wall next to it. I cannot fully open the left door backwards therefore I cannot open that gliding drawer fully. If they would simply redesign the top of that drawer to be a dome shape that you can open up (pull the top upwards) I could still access the back of the drawer even if I can’t fully pull the drawer out. But, it is a fixed flat top. My last refrigerator was designed with the dome top you could open up and boy I sure miss it. Also, I do not like that the bottom freezer drawer does not have a light. Why not? The top freezer drawer does. And lastly, when I saw the floor model in the store it had an on/off button for the ice bin in the top drawer of freezer. My understanding from the sales associate was that controlled whether or not I wanted the fridge to make the ice for that freezer tray. However when I received the fridge, there is no on/off button and I read instructions that say you have to manually dump ice into the freezer bin. So I don’t understand how LG can make an update to the fridge but keep the same model #? Now I’m wondering what other changes have been made (any corrections?) that I didn’t get as it seems I have a down level/older version of this fridge?

This was a good buy. My wife is satisfied. It has a lot of space. No more problems with room. I had the tech look at the door as the right side slightly open when you close the left. The seal is good but I was told it was normal. He said that I could replace with another new one but we declined as we had several problems at delivery and we don’t want to go through the hassle again.

Hi, my name is Joseph and I love the stainless steel on this refrigerator. Also, it is so much room in the fridge and the freezer to put milk. A lot of frozen food with no hassle and then when I connected the icemaker with the water maker as well specially in the summertime it is a lifesaver Because I do not have to worry about getting ice or buying bottles of water. I could just rely on my fridge I want to say thank you to Best Buy and their delivery people they were so great with delivering and communication. In my opinion Best Buy is better than other companies to deliver and buy products from I would 100% buy again from Best Buy.

Love the size and functionability of this fridge. You can set the temperature to wherever you want it. It keeps everything cold and the freezer drawers are amazing! I also love the alarm when someone leaves it open it definitely let's you know.

I love this refrigerator. I can really stock up on everything, and i have easy accessibility to everything. my spouse is handicapped, and this fridge is so much easier for him to get to items. I love the separate temperature control bins for fruits, veggies, and deli! I was concerned that the ice maker wouldn't be able to keep up with my needs, but once the ice wads being made, by the way first takes at least 24 hours, it easily kept up with my needs. The print proof really is print proof! I was constantly cleaning my last stainless steel fridge! I highly recommend this fridge.

Great quality. Freezer doors slide well and feel solid. Excellent capacity and visibility for all your food. Family of 6 and we pack it full but everything stays more organized and visible so less food wasted. Water and ice are dispensed quickly. Great fridge!

I love it, good capacity and great design. It looks very fancy in my kitchen.

Beautiful and huge refrigerator made by LG. We have this product for 3 weeks now. I love everything about this product.

Despite waiting 15 weeks for the backordered fridge to be delivered, it was well worth the wait. It competes the LG kitchen applicants suite we upgraded to. It’s sharp looking, great food capacity. Love the separated freezer drawers to distinguish between breakfast, dinner and dessert items. The only thing it’s missing (but not a deal breaker) is a butter door enclosure on the door. We are happy with our purchase!

We purchased the LG French Door Refrigerator as a part of a 4 appliance upgrade for our lakehouse. We went from all white appliances to stainless steel and our kitchen looks brand new! The new refrigerator has 27.8 cu. ft. and is large enough to handle guests and family members that come to visit. Our only concern is the compressor on the refrigerator makes more noise then we are used to.

I was happy with the help from my salesman at Best Buy. The refrigerator runs quiet, has a lot of room, & the print resistant finish is great.

Great size with optional retractable shelf for taller bottles/items when necessary.