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LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

Model: WM4000HBA
SKU: 6419620
Sold byBest Buy

Customers are saying

Customers commend the appliance for its exceptional overall performance, quiet operation, and user-friendly interface. Many users also appreciate the generous capacity, sleek design, and innovative smart features that enhance the laundry experience. While the machine is highly regarded, some users have reported minor concerns regarding the spin cycle, occasional odors, and the complexity of the control panel. Additionally, a small number of customers expressed dissatisfaction with the pricing and the support provided under the warranty.

Generated by AI based on customer reviews.
Specifications
  • Color Finish
    Black steel
    Product Height
    39 inches
    Product Width
    27 inches
    Product Depth
    30 1/4 inches
    Depth With Door Open
    55 inches
    Capacity
    4.5 cubic feet
    High-Efficiency
    Yes
Features
  • 4.5 cu. ft. Ultra Large Capacity

    This ultra large capacity washer fits more clothes in every load and helps you power through laundry day in less time. Bring on big loads of towels or jeans -this 4.5 cu. ft. washer fits more in every load up to 20 lbs.

  • TurboWash 360° Technology

    5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes¹.

  • ThinQ Care

    Keep your appliances running smoothly with ThinQ Care, now in the ThinQ app. Get notifications about usage, maintenance, plus early diagnosis right on your phone. ThinQ Care will help you understand your appliance needs, avoid potential problems, and keep your appliance running its best.

  • Built-In Intelligence

    Built-in intelligence takes out the guesswork—AI technology selects optimal wash motions and settings. Washer can auto-select a compatible drying cycle.

  • Consumer Reports Recommended

    The WM4000HBA (Black Steel) and WM4000HWA (White) Front Load Washers have been named Consumer Reports Recommended products.

  • AAFA Certified LG Washer

    AAFA certified LG washers with the Allergiene Cycle use the power of steam to remove over 95%² of pet dander and dust.

  • ThinQ Technology

    The ThinQ App controls laundry remotely.

  • Tempered Glass Door

    Real tempered glass door provides a sleek, stylish look that also resists shock and scratches.

  • ColdWash Technology

    Cold Wash Without Compromise. ColdWash technology penetrates deep into fabrics, for cold water savings with warm water performance.

  • Direct Drive Motor 10-Year Limited Warranty

    Backed by a 10-year limited warranty, the LG Direct Drive Motor delivers peace of mind with every load.

  • ENERGY STAR Certified

    This LG high efficiency washer uses far less water and energy than a conventional washer for savings that add up with each load.

  • LG SideKick Compatible

    Wash small loads that can't wait or two loads at once with the LG SideKick Pedestal Washer (sold separately).

  • Closet Depth

    More Style, Less Space. LG closet-depth washers and dryers have a shallower depth to fit in more places & add sleek style to any room.

  • NeveRust Stainless Steel Tub

    Unlike tubs made from porcelain or plastic, the full stainless steel tub avoids the chips and nicks that can snag fabrics and ruin clothing.

  • TubClean System

    Thoroughly cleans and dries the tub, door and gaskets with the press of a button.

  • TrueBalance Anti-Vibration System & LoDecibel Quiet Operation

    Keeps even big loads in balance to reduce washer noise and vibration.

  • SpeedWash Cycle

    SpeedWash Cycle gets small loads clean and refreshed in just 15 minutes.

  • Requires fill hose (not included)

    for standard hook-up upon delivery.

See all features
BBY Overview - LG: Innovation, Quality and Trust [2:52]
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Reviews

Customers are sayingCustomers commend the appliance for its exceptional overall performance, quiet operation, and user-friendly interface. Many users also appreciate the generous capacity, sleek design, and innovative smart features that enhance the laundry experience. While the machine is highly regarded, some users have reported minor concerns regarding the spin cycle, occasional odors, and the complexity of the control panel. Additionally, a small number of customers expressed dissatisfaction with the pricing and the support provided under the warranty.
This summary was generated by AI based on customer reviews.
  • Overall Performance (611)
  • Noise Level (609)
  • Ease of use (374)
  • Capacity (172)
  • Spin Cycle (110)
  • Smell (15)
  • Door (12)
  • Installation (9)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Lots of features

    I've been interested in washing machines since I was bout 3 or 4. From my grandmothers old washer with a wringer attached to the new machines with sensors and electronic controls. I bought this as part of a set to replace our 20+ year old set which was still working well while the new ones were on sale. If anything broke on the old machines the parts were mostly "NLA" and the new ones probably would not be on sale at that time. We have had this washer about 3 months and this is our second front loader. The different cycles are handy. Originally, I thought that all those choices were silly. I had alway selected the basic wash cycle, adjusted the wash time, the spin speed and wash temperature. Now, one selection can do all of that. Depending on the load, I sometimes need to select"Cold Wash". I like the one-button selection for "Cold Wash" and the button for extra rinse(s). I didn't pay attention at first, but I recently realized up to 3 extra rinses can be selected, not just 1. I have used the Prewash cycle a few times on especially dirty items, along with an extra rinse to be sure they were rinsed thoroughly. The clothes came out bright and clean, even using the cold water wash. I have used the steam function a few times and it seems to help clean. We have a couple old, white bed pads that we lay on the floor near the back door or outside for the dog. They had developed stains in the center. When I first washed them in the new washer, the stains were gone, but I thought that it looked like the white bed pads had a slightly yellow hue to them. I washed them a couple more times when they had become dirty and hoped to see an improvement. I tried warm water and hot water and finally used steam. The steam brightened them up. In my opinion, that was a pretty tough test. Old dirty, white bed pads can be hard to get totally clean looking. I like the WiFi feature that, in conjunction with the LG app, sends an alert to the cell phone and even the LG television when the load is done! I also like that LG installed a drain hose for the pump filter. Our previous front loader did not have that. The washer nad dryer are in a small utility room with no floor drain. I would have to drag the washer to face out the door to the back porch, then open the pump filter and let it drain onto the porch. After checking and cleaning, I had to put the cap back in, put the front panel back on and drag the washer back into place. I say all of that so those who have never had a front load washer before can appreciate what LG has done with the flip up access door and drain hose. The LG washer is much, much quieter than our previous washer, which was quieter than the top loader that it replaced. It sits on a wood floor, above the ground and I often don't know if it is running unless I look at it (from about 25 ft. away) or I am close to it. No more rumbling and shaking of the house on spin cycles. We have a queen size bed and as large as our previous washer was, we could only 1 bed pad with maybe 1 sheet or 1 comforter at a time. This washer will handle 3 bed pads or a comforter and a bed pad with ease. According to LG, it can handle a King size comforter. Ok, if you have made it this far ... it does a good job cleaning clothes, has lots of cycles to help determine what is best for the load that is being washed, it is quiet and the WiFi feature with the app. is cool. It will even notify you if you are away from home if your phone has access to the Internet. And there is the way that it holds the door open slightly to allow air in to dry the interior. Following the suggestion in another review, I wipe down the gasket, glass and inside of the door when I am through washing for the day. I forgot to mention the size. Our house was built in the late 50's. The utility room was designed for a top loading washer. The front loaders can be a little bit larger.The space is limited by a door that swings across in front of the washer. at the left corner where the dispenser door is located` I had to be careful of the dimensions of the washer. This washer fits the space with enough clearance that I can pull the dispenser door out a little bit to allow it to air dry without the door hitting it. Based on my many years of experience with washers (and dryers), the design of this washer was well thought out. I will give it 5 stars for now. I can't speak to reliability yet. Because of all of the electronics, I purchased an extended warranty. I had a circuit board go out on the previous washer and that was covered by an extended warranty. The replacement would have cost more than the extended warranty did. That was the only service call for that washer and drier for over 20 years. LG is supposed to be very reliable, but even their equipment breaks done. Just something to consider.

    Posted by DtWv

  • Rated 5 out of 5 stars

    Smart, Sleek, and Worth It

    The washer works great and looks really sleek in black steel. It runs super quiet, cleans clothes really well, and the smart features make it easy to keep track of loads. Definitely worth the price for the quality.

    Posted by AutumnH

  • Rated 5 out of 5 stars

    Best washer I’ve owned so far!

    This is my first front load washer and like the performance so far. My family is a family of 8 and we don’t have to wash every day with this washer. I had a small problem with the sound of the washer, it had stopped sounding when it was finished and no sound when turned on or off. I have a one year old son who follows me everywhere and kept pressing buttons so I thought maybe he broke it. I called the customer service number by the door on the inside and the problem was fixed in less then 5 min all together. (My son had pressed the on/off button for signal) so if you don’t like the music it CAN be turned off. I haven’t had any problems with the washer and the noise is minimal comparing to my top loader that I use to own which it would always go off balance and make very loud noises. This is very minimal but like everything that is electronic has to have some noise to it. I can hear my television and phone fine while it’s washing. I can hear my one year old on my second floor fine as well. Turbowash is a must. It rinses your clothes and saturates it while spinning. I do notice it has no water when on regular wash, but turbowash is on and off throughout the washing time. I did notice that on the “towels” selection it does keep some water in the drum while it washes along with turbowash if selected. The longest time that I’ve seen so far is 1 hour 20 minutes. The shortest time is 30 minutes. It does weigh your clothes, but I found out that if I select a different soil level it does change the minutes, if I feel it’s too long of a wash before it starts running I press pause and select a low soil level and the minutes lower. Also the spinning is quiet enough and not loud at all, the dryer is louder. I have washed comforters and pillows and it does wash and dry good. It spin drys very well to where thin material can be hung dry. Over all I have little ones and they get very dirty and the clothes come out clean I use “Shout” for very stubborn stains. My little ones like helping and they can reach perfectly and it doesn’t the height with out the stand does not bother me since I’m short in height.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

    Posted by Lucero

  • Rated 5 out of 5 stars

    Love my LG!

    This washer is so easy to use. I love how I can now wash twice as much in a load as my previous 14 year old LG washer. It has a lot of options for how you want each load done, and it is quiet. I even feel like my clothes are cleaner than they used to be. I got a great price by getting the LG electric dryer too. This is a purchase that will save me money and time too.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

    Posted by Linda

  • Rated 4 out of 5 stars

    A Decent Choice

    The LG Front Load Washer is okay but not amazing. The black steel design makes my laundry space look modern. The built-in smarts and features make laundry day easier, which is nice. It can handle big loads well. However, it's important to leave the door open after using it to avoid any smells. In general, it's a decent choice for people who want an efficient and smart washer, offering a good mix of style and function.

    Posted by HakeemJ

From the Manufacturer

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Pros for LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
Overall Performance, Noise Level, Ease of use, Capacity, Spin CycleNoise Level, Overall Performance, Capacity, Ease of use, DesignOverall Performance, Noise Level, Ease of use, Capacity, DesignOverall Performance
Cons for LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
Smell, Door, InstallationCycle Options, Control Panel, Detergent Dispenser, Settings, Door QualitySmell, Wash Quality, Price, Spin Cycle, BalanceThere were no cons for this product

Specs

Questions & Answers
  • What material is the drum of this washer made of?

    The drum is made of stainless steel material.

    This question and answer was generated by AI based on customer and product data.
  • Are fill hoses included with this washer?

    No, fill hoses are not included with this washer.

    This question and answer was generated by AI based on customer and product data.
  • Does this washer have a steam function?

    Yes, this washer has a steam function.

    This question and answer was generated by AI based on customer and product data.
  • Is this washing machine ENERGY STAR certified?

    Yes, this washing machine is ENERGY STAR certified.

    This question and answer was generated by AI based on customer and product data.
  • What material is the tub of this washer made of?

    The tub of this washer is made of stainless steel.

    This question and answer was generated by AI based on customer and product data.
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