Customer Ratings & Reviews

We ended up buying this dryer out of necessity. We had a six year old gas dryer from LG, but our condo's ducting was not to code, poorly designed, and would require the cooperation from two other owners to repair at what would likely be an insane cost, so ductless it was. My previous experiences with ductless dryers had me pretty convinced we'd end up with mostly dry but still a little damp clothes that weren't warm. That is absolutely not the case with this dryer. After years of dealing with a gas dryer that couldn't dry correctly due to bad ducting, we're suddenly getting dry, warm clothes out of the dryer and I could not possibly be happier. Drying time is a little bit longer, but even doing sheets/blankets is still sub two hours. Most loads take about an hour to an hour and fifteen. The app that integrates with it is nice in that it'll both notify you when the dryer is finished and also give you an estimate of how much longer drying will take. It also estimates your power usage, which does appear to take your local utility into account if you give them your general location. So far, energy usage seems quite low. We're in a reasonably expensive part of the country for utilities, and for the 8 times we've used it this month, the estimated energy cost is under $3. A couple of the downsides - the need for a 240V outlet. We had to have one installed in our laundry room. That did add a few hundred dollars to the overall cost. The lint filters are both more complicated than I'm used to and require more maintenance. There are two filters, one that you clean every time like normal but it opens up like a clamshell and you clean it from the inside, and a second that that first filter fits into that needs a cleaning every 10th cycle or so. Ideally on that tenth you either wash both filters with water and let them dry fully before putting them back in or apparently you can use a vacuum cleaner or something similar. It's a little more work than I'm used to, but not a huge deal. That said, a lot of the manual seemed very concerned with putting anything back in damp, so I get the impression that excess moisture/off odors can become an issue if you're not careful. Overall, I really like this dryer, and not just because we couldn't make a traditional one work with our living situation. Energy usage is low, clothes come out dry and warm, it seems like it's gentler on clothes than traditional dryers, and the app integration is pretty great. I can't speak for other ventless dryers, and especially for all-in-one washer/dryers, but I have zero regrets switching from a gas dryer to this. It works great and other than it being slightly more work to clean out the lint filters, it's really no different from having a standard vented dryer with a vent that is actually functional.

When this thing works it is BY FAR THE BEST DRYER I HAVE EVER USED! It’s amazingly quiet and energy efficient. I love the app and what it brings to the table. The fact that you do not need a lint port connection is amazing!!! It dries very very well and you would think this is a tumble dryer the way this thing operates! SECOND TO NONE! If your model doesn’t give you any trouble you are in for such a treat. Now to the bad part…. I ordered my dryer in February, it arrived in June it was projected for Sept but I put pressure on my representative and she graciously found one. The issue I’m currently dealing with that spurred this review was that my start button has stopped working after 3 weeks of use…. I have done ALL of the troubleshooting from LG but to no avail. I purchased a 5 year geek squad protection with the dryer but be sure to read the fine print guys, the first year you are obligated to use the manufacturer warranty. So now I’m doing the dance with LG and best buy to whose problem this is. OH JOY! The touch interfaces on appliances are futuristic and all but I miss the old days when mechanical controls were king… I hope you do not have any issue 1.receiving your model and 2. That it doesn’t give you any issues in the first year at the very least. Otherwise this unit is a dream…

Purchased this dryer and matching washer for a laundry/ bathroom remodel. The style, capacity and controls are all big positives. Love not having a dryer vent … the avoided expense and maintenance of the dryer vent line is a real upside. Have had a condensing dryer before but this was my first heat pump dryer purchase. It can/does get hot and drys well … maybe a bit slower than a conventional electric or gas dryer however significantly more efficient.

Had this dryer installed for a couple months now. Replaced a vented dryer with this ventless heat pump version. It does lower the power usage and gets the clothes dry. Lint trap has two baskets, keeps the lint out of the innards. More maintenance compared to a vented dryer, but nothing too heavy. I’ve run it 45 cycles (the app keeps track) and the condenser coils look fine. Takes slightly longer, but still gets things dry faster than my motivation to do more laundry.

We purchased this dryer 3 months ago. It dries clothes very well. The drying is very uniform. It is also quieter than the old dryer. Drying is slower, but that is part of the cost for saving energy. The dryer is much slower on the highest energy saving mode (about 2 hours). Drying times closer to a normal dryer (about 1 hour or less) are available with lower efficiency modes. Eliminating the vent reduces air loss from my home. The laundry room does not track outdoor conditions like it did in the past. The dryer does warm the laundry room. It is important to keep the lint filter clean to avoid problems with the heat pump system. This system automatically cleans the heat exchangers with condensed water. This system appears to work extremely well. No lint is visible in the exchanger after months of use. The optional dryer rack shown in the photo is expensive and smaller than others I have used.

I am pleasantly surprised regarding the drying performance, I have never used a ventless dryer and was expecting clothes not entirely dry or warm, this is definitely not the case. I started off with the power dry and AI and besides the longer cycle time, you wouldn't know the difference from a vented. Also, from other models I looked at, this seem to have a better design. Plenty of options/features.

Clothes come out super dry. Our dryer is in the middle of the house so we had an exhaust vent that went up through the roof. That vertical run caused problems. This ventless system is awesome. Plus it uses way less electricity and doesn’t heat up our house as much. It pairs well with the LG washer. The washer can tell the dryer what type of load is coming. The app is fine. I don’t totally get why it would be necessary. But unlike appliance apps in the past, this one actually works well. It was easy to connect to the dryer.

Very good dryer. Energy efficient and functions as expected. Ventless was the perfect solution for my basement setup. Love the notifications through the app too.

Phenomenal dryer! Love the efficiency - it feels good saving a chunk on ever load we dry. It’s also quite a bit quieter than our former old-school unit. The app is pretty good, but the physical presence requirement for initiating remote control is a bit tedious. Probably something lawyers require for liability, but it really neuters the benefit of being able to control the dryer remotely. The “upgrades” section is also a nuisance, as there’s no way to select little tweaks (animations, jingles) that you don’t want, so it always highlights there are “upgrades available”, and it’s hard to know when to actually check for meaningful quality of life upgrades vs. silly little gimmicks. 9/10 overall - a great purchase with a few tiny imperfections at a high price, but worth it so long as it lasts well.

We’ve only had this for a little over a week, but so far we love it!!! It has so many options for what you’re drying and you can customize how hot the it gets, how dry/damp you want your clothes, what you are drying etc. It’s so quiet you can’t even tell it’s running which is a far cry from our old dryer. We decided on a ventless one because we’ve always had trouble keeping our dryer vent attached due to the height of the vent outside as ours is in the basement. So this option for us was perfect and we love it!

The product is very sleek and modern. No problems so far. I do find the start button hard to press at times.

I can't provide a full review yet, as I plan to update it after 1-2 years of use. I gave it 4 stars because the staff who installed the dryer didn't know what they were doing and set it up incorrectly, causing water to spill all over my apartment. I was initially thrilled to get a new dryer, but ended up feeling upset and exhausted after spending hours cleaning up the water following a long day at work.

Works great. Needed because of a long dryer vent line to the outside. Drying cycle takes a little longer and there is a little more cleaning required but no more multiple drying cycles like with our old dryer. For us, the single cycle for the ventless is much less time than the multiple cycles we were doing previously.

Does a great job drawing enjoyed customizable options in app the 2 filter is reasonably easy to clean but has to be cleaned every time more important than a regular washer since any lint that goes through filter gets stuck in dryer

[Employee of bestbuy] Never used any LG branded products, but I can say that I'm completely satisfied with this purchase. No duct work needed because it's ventless and our clothes are dry completely dry after the cycle has completed.

Seems to work well , been using it for a few weeks . Haven’t had an electric bill yet but my feeling the real savings comes in the winter , not blow heated air out the side of your house .

I can’t believe how quiet it is. AI sensor literally tells you what you put inside. The timer always shows more time left in the beginning but it goes faster. Really nice

Love my dryer! No vent to deal with and it dries nicely. Well worth the money.

Works great and looks really nice in my home. I would recommend this dryer to anyone looking for a ventless dryer.

The machine it's great, completes the work expeditiously and is very quiet.