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Refurbished

Microsoft - Geek Squad Certified Refurbished Surface Laptop 3 2-in-1 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Platinum

Model: TI-GSRF V6F-00001
SKU: 6463535
Sold byBest Buy

Customers are saying

Customers are impressed with the product's overall performance. They describe it as reliable, smooth, and working great.

Generated by AI based on customer reviews.
Features

  • Windows 10 with Windows Hello

    Compatible with excellent Windows 10 features such as Windows Hello. Learn more about Windows 10 features > .

  • 13.5" touch screen for hands-on control

    Natural finger-touch navigation makes the most of Windows 10. Its 3000 x 2000 resolution boasts impressive color and clarity. Energy-efficient LED backlight.

  • 10th Gen Intel Core i5-1035G7 processor

    Powerful quad-core, eight-way processing performance. The Intel Turbo Boost technology delivers dynamic extra power when you need it, while increasing energy efficiency when you don't.

  • 8GB system memory for intense multitasking and gaming

    Reams of high-bandwidth LPDDR4X RAM to smoothly run your graphics-heavy PC games, video-editing applications, numerous programs and browser tabs at the same time.

  • 256GB solid-state drive (SSD)

    Its flash-based SSD has no moving parts, resulting in faster startup times and data access, no noise, reduced heat production and power draw on the battery.

  • Two-in-one

    Get productive with this robust laptop, sketch and write with a portable studio at the perfect angle, and detach the touch screen to share your ideas on a powerful tablet.

  • Intel Iris Plus graphics

    The on-processor graphics with shared video memory provide everyday image quality for Internet use, basic photo editing, and casual gaming.

  • Built-in stereo speakers

    Dolby Atmos provides immersive audio and maximizes its volume output without distortion.

  • Weighs 3.38 lbs. and is 0.9" thin overall

    Ultrathin and ultralight for maximum portability, it features a small screen size to achieve the compact form factor. Lithium-ion polymer battery.

  • Durable aluminum casing

    Creates a sophisticated look and provides a rigid but lightweight frame that withstands everyday bumps and knocks.

  • Wireless connectivity (Wi-Fi 6 - 802.11ax)

    Flexible, dual-band connectivity w/ more reliability owing to two data streams and antennas. Connect to a Wi-Fi router to experience GB Wi-Fi speeds nearly 3x faster vs. standard Wi-Fi 5 w/ improved responsiveness for more devices.

  • Integrated webcam with microphone

    Makes it easy to video chat with your family and friends or teleconference with colleagues over Skype or other popular applications.

  • Backlit keyboard for easy typing in dim or dark locations

    Type comfortably, input numbers quickly, and maneuver through games with ease.

  • Facial recognition

    Streamlines the security settings for quick access.

  • Additional port

    Headphone/microphone combo jack.

  • This laptop does not include a built-in DVD/CD drive.

  • Intel, Pentium, Celeron, Core, Atom, Ultrabook, Intel Inside and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

See all features
Specifications
  • Screen Type
    PixelSense
    Screen Size
    13.5 inches
    Screen Resolution
    3000 x 2000
    Touch Screen
    Yes
    Processor Model
    Intel 10th Generation Core i5
    CPU Base Clock Frequency
    1.2 gigahertz
See all specifications
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Reviews

Rating 3.2 out of 5 stars with 12 reviews

5 star rating. 4 reviews4 star rating. 2 reviews3 star rating. 1 review2 star rating. 2 reviews1 star rating. 3 reviews
67% would recommend to a friend
Customers are sayingCustomers are impressed with the product's overall performance. They describe it as reliable, smooth, and working great.
This summary was generated by AI based on customer reviews.
  • Overall Performance (3)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Refurbished is Wonderful

    Loving my refurbished laptop. Trying to find a sleeve for it was a bit tricky - I wish there would have been information about that in the box. So far, so good. I love how light it is and how easy it is to transport. Taking the screen off was a bit tricky the first time, but other than that, it has all be great!

    Posted by DorieH

  • Rated 1 out of 5 stars

    Very Disappointed

    My son purchased this as a refurbished Deal of the Day for college. Unfortunately, the computer repeatedly would run for 15 minutes and shut itself down, but sometimes this happens. Attempted to go back to the store for repair, and they refused to even look at it. Just continually was told it should be returned. It can't be exchanged because apparently this model is not manufactured any more, but I am less than impressed with the "customer service" provided as Best Buy would not even attempt to figure out the problem and try to fix it. My son will be returning, but I am seriously going to have to consider purchasing computers here again.

    Posted by Kimmy

  • Rated 1 out of 5 stars

    Terrible

    Extremely outdated design and features, overpriced for what it is.

    Posted by AngelinaC

  • Rated 2 out of 5 stars

    I wont by a refurbished again

    The computer is now giving me hardware problems. I try reimaging and continues to blue screen. I have purchased over 10 surface books and they're great computers.

    Posted by Tish

  • Rated 4 out of 5 stars

    Looks New

    Great computer that came clean, polished, and looking new!

    Posted by AndrewS

See all customer reviews
About refurbished
Refurbished products are previously owned items that are inspected, graded by condition, and resold at lower prices.
Lower prices on tested products
Save by choosing refurbished items that have been previously owned and graded by condition. Prices vary based on condition and availability.
Warranty included
All refurbished products include a warranty. Warranty length varies by condition. Returns follow Best Buy policies.
Boost productivity and efficiency to get to-dos done.

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Pros for Microsoft - Geek Squad Certified Refurbished Surface Laptop 3 2-in-1 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Platinum
Overall PerformanceThere were no pros for this product—Overall Performance, Touchscreen Responsiveness, Speed, Portability, DesignOverall Performance
Cons for Microsoft - Geek Squad Certified Refurbished Surface Laptop 3 2-in-1 13.5" Touch-Screen - Intel Core i5 - 8GB Memory - 256GB SSD - Platinum
There were no cons for this product—There were no cons for this product—Battery LifeThere were no cons for this product—

Specs

Questions & Answers

  • does this use windows 10 or 11?

    Hello ASKKauai. Thank you for your question. Based on the information provided on the retailer website, this Microsoft - Geek Squad Certified Refurbished Surface Laptop comes with Windows 10 Home operating system. Thank you for choosing Intel!

    Answered by Intel team
    Intel team response

  • What is the storage capacity of this laptop?

    This laptop has a 256GB solid-state drive (SSD).

    This question and answer was generated by AI based on customer and product data.

  • Does this laptop have a backlit keyboard?

    Yes, this laptop has a backlit keyboard for easy typing in dim or dark locations.

    This question and answer was generated by AI based on customer and product data.

  • What version of Windows does this laptop come with?

    This laptop comes with Windows 10 and supports features like Windows Hello.

    This question and answer was generated by AI based on customer and product data.

  • What type of wireless connectivity does this laptop offer?

    This laptop offers Wi-Fi 6 (802.11ax) connectivity for fast and reliable wireless networking.

    This question and answer was generated by AI based on customer and product data.
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