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Refurbished

Microsoft - Geek Squad Refurbished Good - Surface Laptop 5 – 13.5” Touch Screen – Intel Evo Platform Core i5 – 8GB Memory – 512GB SSD - Sandstone

Model: REF-TI-GSRF R1S-00062
SKU: 6561387
Sold byBest Buy

Customers are saying

Customers appreciate the GS Cert Refurb Surface Laptop 5's touchscreen functionality. Users report that the touchscreen works very well. There were no cons mentioned in the provided data.

Generated by AI based on customer reviews.

Color

Sandstone

Highlights

Features

  • Windows 11 brings you closer to what you love

    Family, friends, passions, music, creations – Windows 11 is the one place for it all. With a fresh new feel and tools that make it easier to be efficient, it has what you need for whatever’s next.

  • Vibrant PixelSense touchscreen

    13.5” for the perfect balance of productivity and portability

  • 12th Gen Intel Core i5 processor

    Surface Laptop 5 is made for snappy multitasking across multiple tabs and apps, with powerful 12th Gen Intel Core i5 processor built on the Intel Evo platform.

  • Intel Iris Xe Graphics

    Integrated graphics provides everyday image quality for Internet use, video streaming and casual gaming.

  • 8GB system memory for advanced multitasking

    Substantial high-bandwidth RAM to smoothly run your games and photo- and video-editing applications, as well as multiple programs and browser tabs all at once.

  • 512GB Solid State Drive (SSD)

    Expansive SSD has no moving parts, resulting in faster start-up times and data access, no noise, and reduced heat production and power draw on the battery. Holds your growing collection of digital photos, music and videos.

  • Polished, purposeful, personal

    Busy days and down time never looked or felt this good. Sleek and super-light weight with a remarkable keyboard. Choose a size and vibrant color to make it your own.²

  • Battery life for real life

    Unplug whenever and wherever you want to stream a show, play a game, or meet a deadline with up to 18 hours of battery.³

  • Built-in technology keeps the focus on you

    Look and sound your best on video calls with dual far-field Studio Mics and enhanced camera experiences that adjust to lighting and skin tones, powered by Windows 11.

  • Take your entertainment to new heights

    Immerse yourself in movies, shows, and games with breathtaking picture quality from Dolby Vision IQ,⁴ and cinematic sound from Omnisonic speakers and Dolby Atmos.⁵

  • Choose your perfect match

    Make Surface Laptop 5 your own with your choice of warm, sophisticated Alcantara or edgy, cool metal, and bold colors including new Sage.²

  • XBOX Game Pass Ultimate

    Play over 100 high-quality games.⁶

  • More apps, more of what you love

    From your favorite apps and the latest games to streaming shows and movies, Windows 11 offers more selection than ever before.

  • Snap

    Easily organize apps like Word, Microsoft Edge, and OneDrive.⁸

  • Microsoft PowerPoint

    Create standout presentations.¹

  • Adobe Photoshop

    Bring your ideas to life.⁷

  • Pairs perfectly

    Complete your experience with Surface accessories.

  • ¹Subscription required. Sold separately.

  • ²Colors available on selected models only. Available colors, sizes, finishes, and processors may vary by store, market, and configuration.

  • ³Battery life varies significantly based on usage, network and feature configuration, signal strength, settings and other factors. See https://aka.ms/SurfaceBatteryPerformance for details.

  • ⁴Requires Dolby Vision and Dolby Vision IQ encoded content and video.

  • ⁵Requires Dolby Atmos encoded content and audio.

  • ⁶Subscription required. Sold separately. XBOX Cloud Gaming (beta) requires XBOX Game Pass subscription: streaming limitations and wait times may apply. Select devices and regions. Game catalog varies over time.

  • ⁷Some accessories and software sold separately.

  • ⁸Some layouts only available based on display resolution and scale settings.

Specifications

  • Screen Type
    PixelSense
    Screen Size
    13.5 inches
    Screen Resolution
    2256 x 1504
    Touch Screen
    Yes
    Brightness
    400 nits
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Reviews

Rating 3.6 out of 5 stars with 7 reviews

5 star rating. 3 reviews4 star rating. 1 review3 star rating. 1 review2 star rating. 1 review1 star rating. 1 review
71% would recommend to a friend
Customers are sayingCustomers appreciate the GS Cert Refurb Surface Laptop 5's touchscreen functionality. Users report that the touchscreen works very well. There were no cons mentioned in the provided data.
This summary was generated by AI based on customer reviews.
  • Touchscreen Functionality (3)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Perfect ‘Everything’ Laptop

    The laptop came in like new condition. It has operated extremely fast and the touch screen feature works perfectly for note taking! I have also played a few games that have run smoothly. Overall, a great choice for using it on a little bit of everything. 10/10 for this laptop!

    Posted by KatelynH

  • Rated 3 out of 5 stars

    works perfectly fine

    I’m giving this laptop a 3/5. It does what I need for college, but it arrived with an old and dirty Apple charger, which was a weird. I had to order a separate charger from Amazon, which was frustrating, especially since my cousin got the correct charger with the same laptop in a different color. I didn’t bother with customer service because I initially thought the charger was right until I noticed the port was different. Plus, I don’t even own a MacBook…Also, the battery life on this is terrible. I watch about four episodes of Netflix on this at 80 percent with my battery saver ON and it’s ready to die by the fourth episode.

    This review is from Microsoft - Geek Squad Refurbished Good - Surface Laptop 5 – 13.5” Touch Screen – Intel Evo Platform Core i5 – 8GB Memory – 512GB SSD - Sage

    Posted by LancyR

  • Rated 5 out of 5 stars

    Perfect

    It's Perfect I have had this laptop a couple of days now and so far, I'm pleased. This was a luxury purchase in the sense that this is the most expensive laptop I have ever bought and in deciding to do it, I did a lot of research. And I would recommend that to anyone thinking of purchasing the Surface laptop. Some of the biggest complaints I saw were regarding the Snapdragon processor and that a lot of programs didn't work with ARM. I do some photoediting and use GIMP with no issue, as well as doing some writing, but since that's on Word on a Microsoft laptop, I didn't expect issues with their own products anyway. Outside of that, I installed VLC, which has an ARM compatible download. There are a few other programs I haven't decided if I'm going to install here or keep only on my old laptop, but those also have ARM compatible downloads. The point is if you have never heard of ARM and don't know if the programs you use are ARM compatible, do your research before spending the money. The laptop is very responsive, although the start-up is a little slower than I'm used to compared to my last laptop, which I had made RAM upgrades to (32 GB there compared to 16GB on the Surface laptop). The display is bright and the touchscreen works very well. I have been on an off othe laptop all day since 6 AM and 7 hours later, I still have 80% battery. I also splurged and bought the Arc Mouse and the pairing was quick and simple. Overall, I am very happy with this purchase.

    Posted by Ivan

  • Rated 4 out of 5 stars

    Difficult

    Beautiful laptop but not for me. I will stick with Apple.

    Posted by Disappointed

  • Rated 2 out of 5 stars

    Stopped working in less than 4 months.

    Wifi connection capability stopped after 3 months of owning it. I purchased it refurbished in supposedly excellent condition. After spending 4 plus hours troubleshooting with Microsoft Support, it was deemed I needed to send it in for repair.

    Posted by LisaC

See all customer reviews
About refurbished
Refurbished products are previously owned items that are inspected, graded by condition, and resold at lower prices.
Lower prices on tested products
Save by choosing refurbished items that have been previously owned and graded by condition. Prices vary based on condition and availability.
Warranty included
All refurbished products include a warranty. Warranty length varies by condition. Returns follow Best Buy policies.

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Pros for Microsoft - Geek Squad Refurbished Good - Surface Laptop 5 – 13.5” Touch Screen – Intel Evo Platform Core i5 – 8GB Memory – 512GB SSD - Sandstone
Touchscreen FunctionalityBattery Life, Portability, Processor Speed, Build Quality, Keyboard ComfortThere were no pros for this product—Portability, Battery Life, Processor Speed, Overall Performance, OLED Quality
Cons for Microsoft - Geek Squad Refurbished Good - Surface Laptop 5 – 13.5” Touch Screen – Intel Evo Platform Core i5 – 8GB Memory – 512GB SSD - Sandstone
There were no cons for this product—ConnectivityThere were no cons for this product—There were no cons for this product—

Specs

Questions & Answers

  • Can the Surface Laptop 5 be used with a stylus?

    The Surface Laptop 5 is built for Windows Ink (Active) stylus input.

    This question and answer was generated by AI based on customer and product data.

  • What is the screen size of the Surface Laptop 5?

    The screen size of the Surface Laptop 5 is 13.5 inches.

    This question and answer was generated by AI based on customer and product data.

  • Does the Surface Laptop 5 have a numeric keypad?

    The Surface Laptop 5 does not have a numeric keypad.

    This question and answer was generated by AI based on customer and product data.

  • What type of storage does the Surface Laptop 5 use?

    The Surface Laptop 5 uses an SSD for storage.

    This question and answer was generated by AI based on customer and product data.

  • What is the battery life of the Surface Laptop 5?

    The Surface Laptop 5 has a battery life of up to 18 hours.

    This question and answer was generated by AI based on customer and product data.
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