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Refurbished

Microsoft - Geek Squad Refurbished Good - Wireless Controller for XBOX - Patrol Tech Special Edition

Model: REF-GSRF WL3-00072
SKU: 6392846
Sold byBest Buy

Customers are saying

Customers are positive about the controller's color. However, customers are negative about the button quality, with reports of buttons sticking or not working after a few weeks, and some customers have experienced functionality issues with the controller not working at all.

Generated by AI based on customer reviews.
Features

  • This Patrol Tech Special Edition XBOX wireless controller features a sleek, dark blue military design

  • Experience the enhanced comfort and feel of the XBOX wireless controller with a diamond rubberized grip

  • Enjoy custom button mapping. Plug in any compatible headset with a 3.5mm stereo headset jack

  • The Bluetooth technology allows you to play your favorite games on Windows 10 PCs and tablets. You can also enjoy up to twice the wireless range

  • Use it with XBOX One systems and PCs running Windows 7 or later*

  • * Button mapping available via the XBOX Accessories app for XBOX One and Windows 10

  • * The range is compared to previous controllers using the XBOX One S console

  • * Wireless use requires XBOX One or Windows 10 with Bluetooth or an XBOX wireless adapter and two AA batteries (each sold separately)

Specifications
  • Wireless
    Yes
    Battery Size
    AA
    Compatible Platform(s)
    Windows
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Reviews

Rating 3.8 out of 5 stars with 56 reviews

5 star rating. 35 reviews4 star rating. 2 reviews3 star rating. 5 reviews2 star rating. 2 reviews1 star rating. 12 reviews
73% would recommend to a friend
Customers are sayingCustomers are positive about the controller's color. However, customers are negative about the button quality, with reports of buttons sticking or not working after a few weeks, and some customers have experienced functionality issues with the controller not working at all.
This summary was generated by AI based on customer reviews.
  • Overall Performance (24)
  • Color (5)
  • Grip (4)
  • Button Functionality (9)
  • Connectivity (3)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 4 out of 5 stars

    Happy with it!

    I bought this controller in store, brand new and while the photo looks to be a teal blue backing, it is actually more of a sky blue so I was slightly disappointed with the color. However, the performance is great. Microsoft controllers are always great and this one is no different.

    This review is from Microsoft - Geek Squad Refurbished Good - Wireless Controller for XBOX One and Windows 10 - Gray/Blue

    Posted by Ju5tscream

  • Rated 5 out of 5 stars

    Perfect remote!!

    This remote honestly changed my gaming, I love the grips that is has on the front and the back of the controller. I was looking into the elite remotes but saw that they were way to expensive so I settled for this hoping it would be good. And it far exceeded my expectations, it’s amazing. The feel for the remote is awesome and the colors are just great !

    Posted by BigMoe

  • Rated 5 out of 5 stars

    Feels new

    I like the grips on this and the look. Feels like new even though it is used.

    Posted by AquosSupreme

  • Rated 4 out of 5 stars

    Works fine

    Works fine and nice color. Good grip in your hand but it didn’t come with the vbucks

    This review is from Microsoft - Geek Squad Refurbished Good - Wireless Controller for XBOX One and Windows 10 - Epic Purple Special Edition

    Posted by Jazz

  • Rated 5 out of 5 stars

    Great controller for the price

    We bought this controller so that the entire family can play certain games together. Works great and color is cool.

    This review is from Microsoft - Geek Squad Refurbished Good - Wireless Controller for XBOX One and Windows 10 - Red

    Posted by TamikaD

See all customer reviews
About refurbished
Refurbished products are previously owned items that are inspected, graded by condition, and resold at lower prices.
Lower prices on tested products
Save by choosing refurbished items that have been previously owned and graded by condition. Prices vary based on condition and availability.
Warranty included
All refurbished products include a warranty. Warranty length varies by condition. Returns follow Best Buy policies.

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Pros for Microsoft - Geek Squad Refurbished Good - Wireless Controller for XBOX - Patrol Tech Special Edition
Overall Performance, Color, GripOverall Performance, Color, Grip, Design, FeelThere were no pros for this product—There were no pros for this product—
Cons for Microsoft - Geek Squad Refurbished Good - Wireless Controller for XBOX - Patrol Tech Special Edition
Button Functionality, ConnectivityStick Drift, Battery Life, Size, ButtonsThere were no cons for this product—There were no cons for this product—

Specs

Questions & Answers

  • Does this controller have rumble vibration?

    Yes, this controller has rumble vibration.

    This question and answer was generated by AI based on customer and product data.

  • Can I plug a headset into this controller?

    Yes, you can plug your favorite gaming headset into the controller using the 3.5mm stereo headset jack.

    This question and answer was generated by AI based on customer and product data.

  • Are batteries included with this controller?

    Yes, batteries are included with this controller.

    This question and answer was generated by AI based on customer and product data.

  • Is this controller wireless?

    Yes, this controller is wireless.

    This question and answer was generated by AI based on customer and product data.

  • Are batteries included with this controller?

    Yes, batteries are included with this controller.

    This question and answer was generated by AI based on customer and product data.
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