Customer Ratings & Reviews

I honestly can not understand why anyone would give this smart device anything less than five stars. Aside from the great quality cup of coffee, the ability to customize and automate the brewing experience has helped simplify my life. The app is very reliable and I hope they continue to improve on the already great platform. I have had no issues with connectivity or the grinder. The Alexa integration has also been flawless. If you are a gadget geek like myself, this is a must have!

Coffee is good but limited amount of control if you are going to have it grind the beans. I am not sure how people are complaining of weak coffee because mine is way to strong on the weak setting with the grinder set to course (recommended by support) It uses way to many beans and coffee is way to strong for a weak setting. If I switch it to strong it uses the same amount of beans and is the same strength as weak. The other major issue is that the warmer only stays on for 40 min so if you start it when you wake up you better get to it and drink fast or it will be cold. I am giving 3 stars because I do enjoy the Alexa/phone use and the coffee is good (just too strong). I included a picture of how many beans it used for 10 cup not 12 cup pot on the weakest setting.

After using this coffee maker for the last several months, I am overall satisfied. The coffee taste great and I use either the app or Alexa to start brewing. Pros: This coffee maker looks great! It also has a built in grinder so just put whole beans in the hoper and it feeds into the grinder! You can use the app or Alexa (or the buttons on the display) to calibrate your coffee, adjustments can be made to the strength of flavor, beans or grounds and how many cups desired. Cons: For the price I’d like to see some better commands for Alexa. As it stands, it’s just a smart switch attached to a coffee maker so you ask Alexa to “turn on the coffee” and it starts brewing whatever last setting you had. Also, the water reservoir only holds about 10 cups of coffee (which means you’ll have to refill this daily if you brew 6-8 cups like me). Also, the grounds have to be dumped after every brew, which isn’t so bad until you forgot to do that yesterday and you’re waking up and about to tell Alexa to “turn on the coffee” but you didn’t refill the water and dump the grounds... Final thoughts: The coffee is great and the idea is a novelty. You could probably find a cheaper coffee make with a grinder and just programmed to make coffee in the morning. But the times when I’m thinking about coffee and ask Alexa to get that brewing, it’s pretty cool!

Great new technology for a smart phone connected coffee maker. Easy internet setup and very user friendly. Trying to tweek the strength of the brewed coffee; almost there.

I was waiting for this product to hit US for over a year. Grinder is working very well, coffee it's ok too. Main reasons I got it it's to control it with alexa. I already created applets in IFTT app so you are more them welcome to use them. Example: Alexa, trigger 2 cups of coffee. If you use Alexa without IFTT. You can only say Alexa, turn on "your device name" in my case it's coffee and machine will start brewing to last setting you had your machine set it up to. The App. If you set auto brew on your schedule, it also works as alarm clock. The bad thing is that you don't have the option to turn alarm off. So every morning your phone will ring when it starts brewing process. Warning: there's no instructions how to replace front face panels. Both of them top and bottom panels have buttons on left and right side underneath you must press in order to remove them. Main problem is with top panel. The button its located between coffee tray and top panel. You must open coffee tray and have very small finger to reach it in between. Overall Smarter is my new best friend.

Excellent product for smart coffee integration via IFTTT and Alexa. Very easy to prepare beans/grounds in the evening then either set alarm or ask Alexa to trigger coffee in the morning. Exactly what I was looking for when I purchased this product. Only downside is you must set how long to warm coffee after it's brewed. Once warmer turns off, you cannot turn it back on.

This will be my initial review after having 3 days with the Smarter Coffee maker. Pros: -Sleek Design -Grind and brew feature or filter only option -Smart phone app -Google Home and Alexa compatibility Cons: -Coarseness knob for beans is a bit of a guessing game. -40 minute keep warm timer could be annoying if hosting guests. -Water full equals 12 cups possible, but brewing at 4 cups gives me 6 cups left? Where did you hide my two cups?! (Not that big of a deal lol) The real selling point for this device is the automation. I can wake up and either snooze for a few more minutes or get ready for my day and brew coffee at maximum freshness without entering my kitchen. They've essentially eliminated the timer and clock setting you'd have to do with your typical grind and brew maker. The price point for this device is crazy expensive for what it is, but they're the only company on the western market that is offering this capability so why wouldn't they charge what ever they want. I did purchase the geek squad 2 year warranty as my main concern is this product hasn't really been marketed for the US (hence lack of product support from some reviews). It makes strong coffee, don't turn the grinder all the way to fine, you have to play with it. Water goes right through the reusable filter quickly so the grounds at the finest setting won't steep long enough. I've turned it all the way to finest and clicked it back about 4-5 notches. If Google Home or Alexa is integrated into your abode and coffee is a necessity I absolutely recommend this product. If $250 is out of your justifiable budget just get a grind and brew coffee maker, it's not that different. Hopefully in the years to come we will see more of these on the market with a huge price drop.

As long as you don't expect the features and quality of a $3,000 alternative this product is great. I am a sucker for automation so that I can work on my love handle growing activities and this coffee machine removes a step from my morning routine. It works most of the time. Two issues so far. When I added it to an Alexa group, it started preparing a coffee any time I browsed the list of groups in Alexa app. Looks like a bug in their integration app. Not a biggie as adding it to an Alexa group is not absolutely necessary. Other issue was a design issue as the coffee bean holder is not tall enough and gravity fails to pull the beans to grinder from time to time and you end up getting a cup of hot water instead of coffee. That is good for your health but still may annoy people like me who needs a coffee to wake up. Overall feels like a good purchase. Being able to choose and switch between black, white and red covers is a nice touch.

Makes good coffee, lots of features. Voice control with Google Assistant and Amazon Alexa is pretty awesome.

I like that you can activate from bed, and coffee is fresh. I do not like that you cannot program, that the least you can make is 4 cups, that it does not have an option to reheat coffee or maintain warm for more than 40 minutes. And it is really hard to get it connected. Customer service is very responsive but I still haven't been able to reconnect after I moved. Not sure if I would buy again without checking if there are others. When I got it, it was she only one that could be set from my phone using WiFi regardless of where I am located.

Coffee is great! Love the options on grind size. Google home integration is amazing though. I love that I say “okay google, make me coffee” and it does it!

A smart home coffee maker for the family member who has everything! This is a good choice for the coffee drinker in your life. Fresh brewed daily and ready when you get home from work!

A week after purchasing this coffee maker, the grinder started becoming inconsistent in quantities of coffee. We cleaned the machine as directed by the company and continued to have the same issues. 3 weeks later the grinder stopped working completely. They agreed to ship a new one to us and after a full week of hearing nothing, I sent another email only to find out that they hadn’t shipped it afterall. Now I’m being told that they will ship one next week. This will be over 2 weeks of not being able to use the product to its full potential. It’s a great idea but needs to have a better grinder and reliable service.

I love the Alexa enablement! It grinds coffee, it stores coffee, smart device. However, coffee taste horrible, too watery. They need to work on that. I returned it and stuck with ninja coffee machine.

Great product. Coffee whenever I want it! Paired to cellphone it's so easy

The grinder is great but it didn't heat the water well...i constantly had to microwave to heat it...sad but true...

Is there anything better than a fresh cup of coffee in the morning?? Oh yes, there is! Freshly ground coffee hot and delicious waiting for you just by the sound of your voice! I love this product! Definitely worth every last penny!!

So easy to use from the comfort of your own bed! Coffee temp is great too.

Bought this coffee maker on April and the darn thing stopped grinding coffee in only 2 months. I was very disappointed after I did what the manufacturer had recommended . The darn coffee did not work after I did the minor maintenance. I would’ve just spent a bit more and gotten something else. But for what I paid for it should have worked a bit longer.

Imagine rolling over and asking your Amazon Echo or Google Home to start your coffee, then listening to the grinder on your Smarter Coffee Marker making a fresh pot while you snuggle under the covers for a few extra minutes. The Smarter company has produced the perfect partner to the start of my day. After connecting the coffee maker to our home network, we have enjoyed perfect coffee, ground, heated, and perked in one attractive machine. The app is easy to manage and intuitive. While the initial connection was a bit challenging (using light from the smart phone was a new experience), the effort was well rewarded. The maker has performed well, and the coffee is perfect. The app also allows you to set up a geofence for those days when a hot pot of coffee is just what you need. As I get closer to home, my phone asks if I want a great pot of coffee.. When I say yes, the beans are ground and coffee perked when I walk in the door.. We had a small issue early on, and received the best customer service. Our issue was resolved quickly, and everything has been excellent since. Looking forward to new products from the company. By the way, you can also use ground coffee if you prefer. I just like the freshness of newly ground beans.