Customer Ratings & Reviews

I really do like this washer because it has a deep capacity. It can handle King size covers and washes towels and jeans with ease. The knobs for the settings are very straight forward but whatever you choose make sure to hold the Start Button and wait until all the 4 lights (for the washer settings) are a solid white then let go out the Start Button; the washer will then sense the load capacity and will start to wash. There is no signal when the load is done (not a dealbreaker to me) and it washes very quietly, you seriously don’t hear it as loud.

The pros big capacity for big loads, cleans my laundry really well I like that has many cycles to choose from for different kinds of laundry. Cons it’s loud

Love my new washer! Definately bigger than the one we had. Had it for several months and so far no issues!

This thing dose the job dont be shocked when it takes off like a jet tho lol and when u thought it couldn't go faster it dose lol but when its done ur items are almost dry so dont let it sit to long be careful of the safety latch its just plastic just to return my first one after 2 week cause it snaped some how but the 2ed is going strong

Would definitely buy whirlpool again very good washer and easy to use for the whole family we love it.

After unit has been installed in the laundry room, I just realized there is no timer screen on how long will a load take (Example: Bedding 1:30). My previous 6 year old Maytag washer had one. Hubby doesn’t like the new faucet feature inside the newer Maytag washers, so we switched to Whirlpool brand.

Love the lid. I love that I can see my washer working as it should and my clothes looks so much cleaner now.

Really good product, it works great, I am loving it.

I woukd give zero stars if I could. Bought this model Whirlpool washer in November 2023 and it stopped spinning 6 months later. Called for repair under Whirlpool warranty because it’s less than a year old. Whirlpool couldn’t find a Whirlpool technician in our service area so they basically told me “Find your own service person, pay out of pocket, follow the email instuctions that we mail to you and we’ll reimburse you up to $200.” I found a service company, who is great and who I’ve used for other appliances in the past, and they said electronic control board is bad. Unfortunately, they couldn’t locate a replacement control board because they were showing out of stock, even through Whirlpool directly. So I had to call Whirlpool again. They said they’d need up to two weeks to locate and ship a new electronic control board. It finally arrived two weeks later, then I had to call our same service company and wait another week for them to come out to replace the control board. That was yesterday. Did three loads of laundry, and the machine worked. This morning, started a load, and its not spinning. Of course Whirlpool is not open over the weekend, so I have to wait until Monday morning to call. In summary, I paid over $900 for the unit and an EXTENDED warranty through Best Buy, I’m out over $200 in repairs that have not been reimbursed yet, and I have no working machine. Not to mention the money we’ve spent at the laundromat over the past 4 weeks and the time I’ve spent on hold with Whirlpool. On top of all this, the machine is loud, makes a strange agitating sound that you can hear through a closed door, and the loads become unbalanced when you wash anything heavier than regular clothing. It’s honestly the worst machine I’ve ever owned.

I love Whirlpool products. My wife is very satisfied with the purchase. Wife happy life happy.

Love the matte finish and the censoring feature of how long the load will take. So far no complaints overall it seems durable. Love the open top concept so you can see clothes as it washes

Bought tvis machine in December and been calling Whirlpool every week now May-August and they tried to repair it 5-6 times and have Not been successful

I love the large capacity. However, the washer does a very poor job on the spin cycle. Unless the clothing is very light weigh it comes out very damp. The signal for the cycle being done is so low volume you pretty much have to be in the room with the washer to hear it. I also wish I had notice there is no timer on the washer. The receptacle for detergent should have measurements. It will hold a lot more detergent then is necessary for most loads. I have switched to pods for regular loads

This washer is what I needed.It has a huge tub for thick comforters and wash your clothes really well.I bought my washer out the box,it didnt contain a manual with it is the only downfall.Other than that it works great love it!

This replaced our 25 yo Whirlpool washer. It took a few weeks to adjust to it, but we like it. Our old washer had an adgitator, and this one is impellor, so it does take time to adjust to the difference. We've had it 2 weeks and about 10 loads, and we feel it cleans our clothes well so far. We are still figuring out which setting to use for certain loads + deep water feature. The time it takes to wash clothes is twice as long as the old washer, it now takes about 50 minutes to wash one load. The quick feature is 30, but you can't put a lot in the washer on that cycle, or the clothes don't get wet. We also purchased the Best Buy Plus membership and the washer was reduced $20 for July 4th sale, and we did get a refund for that amount. If it goes on sale again within a year for a lower amount than we were refunded, we will get an additional refund. We do recommend this washing machine. This is the only model we've had in 25 years, so we can't compare to newer models. I do miss the buzzer that tells you when the cycle has finished. This washer does the jig in the spin cycle, our 25 yo model didn't, but the old one was terribly unbalanced and created a very loud knocking noise when the clothes weren't even in the tub, and we had to always stop the cycle and redistribute the clothes. We don't have to do that in this one, and we are enjoying not having a loud knocking noise and having to redistribute the clothes, so we are fine with the jig.

Great product so far, easy to use, good capacity,great performance, quiet and washing is good

We’re loving our new washer/dryer set however….its not the fancy front loader we are used to. I love how large the capacitor holds which is great. But it’s cheaply made I believe, fairly loud when running. But this also is not the biggest problem, several times now after the cycle has completed and the load is finished, the clothes are still drenched in water and we need to run it again. It doesn’t happen on every load, maybe every 5th load or so, the water hasn’t drained and spun all the water out? Does anyone know why this would be happening? We just bought it in June and started happening after the first few loads.

I previously owned a Whirlpool top load washing machine, no agitator, and it was an excellent washer until it got old. I decided since my kids have left the nest, that I no longer need a high-end washing machine so I purchased this much simpler machine and it does the same excellent job as the more expensive machines. I would highly recommend.

This washer is sexy. Love the black matte and glass top. I exchanged for a broken samsung after not even 2 years so i didnt want to go with that brand again. However i can not stand the noise this washer makes! I was surprised this wasnt mentioned in any other reviews i read before purchase. My laundry room is in the hallway, if it was in the garage maybe it wouldn’t be that big of a deal. Debating on returning it :(

The washer I purchased works absolutely great. It has a sensing feature that selects the amount of water needed for the amount of clothes in the washer. With no agitator in the machine definitely gives you more room for washing bedspreads, comforters. I would definitely recommend this washer to everyone I know.