Q: i still havent got the email for the code ? where is it ? or when do i get it
A: I received mine via email the same day it came out.
Q: The black box says bonus..... Where is the code? Is the 2nd box supposed to be empty?
A: The black box comes empty. Also, the code is email to whichever address you have on file with Best Buy
Q: You guys had to send a email to download content, but there is nothing
A: When you pre-ordered through Best buy.com or in store, you needed to provide a valid email address AND you do need to pick up your pre-order before they will email you. Lastly, the bonuses all said "while supplies last", so there is the possibility that they ran out of codes.
Q: I thought I canceled the game but only canceled this pre order by accident. Do I still get this ?
A: I would imagine not. Unless you got the email about the content after you picked up your copy of the game.