Samsung - 1.9 Cu. Ft. Countertop Microwave for Built-In Applications with Sensor Cook - Black Stainless Steel
Model: MS19M8020TG
SKU: 5887117
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Customers recognize the 1.9 Cu. Ft. Countertop Microwave's attractive design and convenient size as significant advantages, frequently praising its ease of use and sleek appearance. However, a considerable number of users have voiced concerns about the microwave's noise level during operation. Some also reported issues with the door's functionality and ease of opening.
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I depend on reviews to purchase things so I decided to leave a review because I was so unsure of this purchase. Overall, I am happy with it. I will start by saying it arrived damaged with a large dent in the top corner, which was frustrating. Obviously not a fault of Samsung or Best Buy but if you have the option to pick up rather than have it shipped. Might be a better option. As far as the button sticking, ours does not have this issue. We did just purchase it so Im not sure if this is an issue that develops later however the other reviews make this seem as it is an issue right out of the box. (We do also have the trim kit, and still no issues). As far as noise, ours does make the louder buzzing for the first second or two of use... Personally I feel the "noisy" reviews are a little dramatic.. The microwave buzzes, but to me it is not noticeably more significant than any other microwave. Truly, how often is your microwave on that it bothers you so much? For those that purchased the trim kit this is for you. Our house was a new build where the previous owners only lived here for like a year... There was a cutout/cubby that they just had a microwave sitting in which slid around and just looked bad, so I was hoping the trim kit would work for us. Like other reviews have said, the instructions are not the best. However, if you just take a second to read them along with the pics, it is not difficult to figure out. Clearly they were not accurately translated. Our opening was about 1/4" off from their measurements but we were still able to make it work just fine. You need a "Torx" screwdriver and the manual tells you a T15H and you actually need a T20H. It also give s a drill bit size that is incredibly off. Otherwise, like I said the installation was pretty simple and aesthetically it looks GREAT!! It sucks the trim kit is so expensive, but I am glad we purchased it because it looks so nice!!
Posted by JenniferS
The unit itself is nice but it is too loud when running Would of returned it but . . . Already threw out box should get money off - bought an open box - maybe someone returned it cuz it was too loud
Posted by DianeD
We’ve recently purchased a microwave oven at BestBuy (Samsung 1.9 cuft-countertop-fingerprint-resistant-microwave-for-built-in-applications-with-sensor-cooking-black-stainless-steel sku5887117). The problem is that when cooking anything that release any steam like two potatoes, the door gets foggy and takes long time in dissipating. The steam gets trapped between the two transparent shields in the door, so it cannot be swiped dry even opening the door. The Samsung rep claims that the issue is expected. How come? That is either a design defect or a manufacturing defect. This is the first time in my life that I see something like this happening. It’s like the internal door seal is broken or defective. I’m very disappointed with this product. By the way, we had to return a similar microwave because the push button was sticking. And now we have this problem with a steamy intra-door shield leaking. Unfortunately, our kitchen installer has just installed it, just a few days after return policy expired. So sad and frustrated.
Posted by JorgeMiami