“i just received microwave and installed it. it's incredibly loud when in use... it scared my cat out of the room. is this normal or is it possible that it got damaged during shipping?”
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Hi Andy, We can feel your excitement regarding your new microwave and we are here to help you understand the noises coming from it. We recommend checking the resources below to determine the kind of noise coming from your microwave. Samsung microwave is making unusual noises: https://www.samsung.com/us/support/troubleshooting/TSG01001968/ Should you need support in the future, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1146615043), and it will help our team pull up your information. ^Rodel
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