Customer Ratings & Reviews

This refrigerator was more than I could have imagined. The extra ice makers are such a nice option to have. The freezer space a bit smaller but, for our family, we don’t see much of an issue. It looks so fancy!

This refrigerator was delivered April 30th and stopped working on May 16th. We contacted Samsung and they refused to help. Fortunately Best Buy is coming out, but I am so sorry I bought this. All of our food is bad and it is less than 3 weeks old. What was most disappointing is Samsungs lack of accountability. You can see the bag of ice is full of water and all food is defrosted.

Very spacious. Ther were able to fit it through a 29 inches space.

I love the sleek modern design. I love the two different kinds of ice and the bottom pull out drawers are convenient and hold a lot of food. Lots of space inside refrigerator. Good lighting inside. The shelf inside slides back to enable a taller gallon of milk .There are drawers on both doors for beverages. I gave it 4 stars because the last Samsung refrigerator I had …same model lost the refrigerant ant it could not be replaced. I love the model so much I purchased another one.

This refrigerator works great. Has great Wi-Fi and options. Would like to see a larger drawer for the freezer in depth. Left door seal on the French door could be a little bit stronger. Otherwise this is a pretty good refrigerator hopefully will last a lot longer than my last one.

This is an amazing refrigerator and well worth the price. Very sharp and stunning. Holds plenty if things in the fridge. The quality, design and depth is outstanding.

The samsung refrigerator works perfectly fine and its 4 door design makes things easy to organize. The best feature is the 4 size ice cubes which meets all kinds of needs we have. The big ice trays keep us party ready at all times. The installation team was amazing and managed to install the fridge in less than 15 mins. Overall a great product and good services so far.

Highly recommended refrigerator. The three different types of ice is over the top, but I love the space and layout of the fridge. Only quibble is that the open door alarm should be louder (I do get a notification on my smartphone app).

Love the refrigerator but wish the freezer was bigger.

We purchased this refrigerator a month ago and are extremely happy with it so far. The freezer space can be a bit cramped if you are not organizing it properly, but it holds temp very well. The refrigerator space is awesome once I set my shelves to our needs. When running, the appliance is extremely quiet. The water filter is great and the ice tastes fresh. With a $100 a year addition to your electric bill, you cant beat this thing. We did go with the counter depth and stainless steel version. Happy customer here.

The fridge itself looks very nice and the shelving is good. However, the ice making was very slow from day one and failed to keep up with demand of 2 users. After a year the ice makers stopped completely and it lost temp control. Samsung said as it was a few days out of warranty they could not do thing for free and we would have to pay for a repair tech to come up. Luckily, we purchased the geek squad protection and after a very long time on the phone and a few call backs got a repair tech out to repair the unit. The unit has a freon leak and we were told that it would cost more to fix than it is worth. We have been offered and exchange. Overall I would say that this unit is absolutely a waste of money and we shall look at another brand. I will say that the protection plan ended up being worth the money as we would have been out the entire cost of the unit.

Love the different styles of ice and this counter depth fridge has more room than our previous standard depth fridge. Still getting used to smaller freezer space, but like having separate drawers. No complaints at this point.

No freezer space or light in bottom drawer. Otherwise it’s a good unit

While we like the refrigerator itself, there was a dent in the bottom freezer door drawer. This was a purchase to replace our 14 year old Samsung....hope this one lasts as long

Love this refrigerator. Love the handles because it helps cut down on the fingerprints. The ice maker in the drawer is a game changer.

I thought this would be a perfect fit to my house. which is but the two layer that we have on this for deep freeze. There, you cannot adjust the temperature. and the upper layer wont be sufficient to keep food stuff. Other than that this is good.

Finally a refrigerator that makes lots of ice and doesn’t take up to much space. Plenty of room inside. Better than LG that went bad after 7 yrs.

I enjoy the broader not quite as deep, counter depth of this Samsung refrigerator. I also enjoy the efficiency in which it operates. Less than $100 a year, four types of ice, and the filtration for water is superb. I had a plumber come install a tea in my line and a professional connection in the wall, after that everything has been perfect. Enjoy the alarm on the door. We left one day and The refrigerator was not closed and it dinged my phone and I went back and closed it. Thank you Samsung! Excellence!

Love it. Looks great and holds a ton of stuff. The freezer is cold and the ice is good. No complaints here.

I bought this fridge on June 6, 2025. In less than 3 months it completely stopped working and my food went bad. The fridge had a high temperature alarm go off at 4:00am. I had to unplug it, wait 5 minutes, and plug it back in to get everything to reset. Everything seemed to be working. Then at 1:00pm it was a high temperature all over again. A brand new (never used) fridge should not last less than 3 months.