Customer Ratings & Reviews

I received my dryer and washer from BEST BUY 2 months after I ordered it because they took my order twice and delivered it to other customers which caused a huge delay in me getting the order that I paid almost $2000 for. Now that that's off my chest. The Dryer has pros and cons. The description on the website says that the dryer doesn't have the dry sensor but it does and it doesn't work all that great. Regular clothes dry great but if your drying a comforter or a heavy blanket, the dryer will sense the outside of the fabric as being dry and shorten the dry time. Once the cycle is done and I take out the comforter, the entire inside will still be very damp. So the dry sensor is off. You will have to restart the dryer several times to complete the drying process. I do love the inside light that comes on when you open the dryer door especially at night because my laundry area is in my bathroom. Not having to turn on lights when removing laundry is a plus. I also like the lent dispenser notification that lets you know when it's time to clean it. Having teenage kids that most times don't even think to clean the lent dispenser drying their clothes, it's a good reminder. The dryer plays a nice tune when it's done drying but you have the option to turn it off. I'm still getting use to the different drying settings and what cycles work best for each load. If you're like me and switching from a old dryer that was probably made in 90's to an updated dryer like this, you will have to give yourself some time to get use to the functionality. The dryer also comes with a steam feature. I had my water supply updated before delivery because I wanted to be able to use this feature as well. Yes you will have to have water supply to your dryer for the steam feature so if this is important to you, make the necessary updates before delivery! It wasn't expensive to do or time consuming. The guy added the additional water connections in minutes. Why pay all this money for a dry and not be able to use all of its features. It actually makes my towels fresher. This feature is a huge plus for me. Overall I would giver this dryer a 8 out of 10

Was happy to receive the new set last month seemed like everything was good until... 1. I noticed the dryer and washer colors don’t match. Realizing this may be a small issue to some but $2k for a matching set, should mean a “matching set.” 2. Original Dryer was not drying after 16 days. Replaced by Best Buy today great service from their side but get it together Samsung! 3. New Dryer still does not match washer! At this price point one might expect things to match. “Oh hey look at my new expensive car... no don’t worry that the hood doesn’t match the roof or the trunk or the doors.”

we purchased both the matching washer and GAS dryer. both items were purchased in white. They are better than what we had previously. We purchased this model due to my sister having the same models but a year or 2 older. they really liked them. The washer has been great so far. we seem to be able to fit a few more items of clothes in, reducing the number of loads. In addition, it seems like the soap has dissolved better in this machine than what our other did. We have only used liquid soap so far, we have not used powder soap yet. We ordered the gas dryer because that is what we had previously, in addition it seems like the gas dryer seems to dry better than our other electric dryers in the past. The dryer seems to tumble to clothes a lot better. They come out quite fluffy and not balled up like others in the past. the settings are plenty so that is nice. it does take a little getting used to, but with all new items, it takes time. They are super quiet so it can be run at night or during kids nap times. The only thing that was a bummer was that the dryer was delayed about a week. it took some coordinating on our schedules to have people around when it finally got delivered. it also delayed some laundry as we had sold ours so only having a washing machine didn't really do us any good. Best buy did deliver without any additional charges and the 2 guys that did the delivery were super good about everything. It helped that they took the packaging so we didn't have to deal with tossing it and taking up space in our garbage. One specific word of advice is look at your gas line connections, making sure that your flex pipe is sitting to the size on the dryer. Making sure that this is done prior to the delivery date will reduce trips to the local hardware store. We originally found these units at Costco, but Best Buy was able to match the price, so that helped a lot.

This dryer of course works as a regular dryer, and the selections available as to how dry you want your laundry to be definitely work and are accurate. However, this dryer also will steam out wrinkles in a tablecloth you had folded, as it has a steam function, but my favorite thing about this dryer is that it removes the funky smell from Kitchen and pastry towels that never seems to wash out. It's sanitizes your clothes, which is great if you have small children, and it has a large capacity. I am very pleased with this dryer.

Finally i can wash my comforters and blankets and be assured that they will dry thoroughly and smell fresh! My new Samsung dryer is quiet and works quickly to dry small and large loads alike. It is quiet and efficient and saves me time and money. It was a long wait but it was worth it!!

We upgraded our washer and dryer to these new Samsung models and have been very pleased with them. So quiet and efficient! With the large capacity drum it's been awesome for our family. I do at least ten loads a week and this has been perfect. I especially love the how quiet it is.

When looking for a new dryer, I wanted something that was easy-to-use and large enough to handle my king size bedding and this dryer easily does that. It also has steam features to remove odors or provide extra clean items (such as towels or pillows). LOVE this dryer!

Easy to use the settings. I like the wrinkle away one the best! Our washer and dryer are in our kitchen which is next to the living room (small house). It's so quiet you forget it's there until it beeps!

Love this dryer, very efficient and quiet. Has a light inside

From the capacity, to the settings, to the interior light, this dryer just rocks!!

I love this dryer. It has so many settings, dries really well and is extremely quiet.

Bought this and the matching washing machine, great dryer. Love the settings for both anti-wrinkle and anti-static, and the light inside is one of my favorite features. It has a chime for end of cycle, the one thing I would change would be to offer a louder option, as I live in a two-story. But otherwise great machine.

We got the gas version, and this works beautifully- many choices of temperature, and it does not overdry clothes- even delicates come out dry, but not wrinkled. Holds a lot, and an easy lint catcher right in front. Love it!

This thing can handle big loads and has a bunch of different drying settings. Easy to use and empty lint trap. The only bad thing is if it is a really thick blanket it sometimes takes 2 cycles to completely dry. Otherwise very happy with this dryer.

Easy to use! Nice choice of settings. I’ve had the washer for about 2 weeks now and I love it! I have three kids and I do a LOT of laundry. The large drum is very helpful. My only complaint would be it can get thrown off balance easily. But it is a quick fix.

Dryer was exceptionally easy to set up and use. Large capacity saves a lot of time. We are still trying to figure out how to get our king sized blankets dried in automatic. Still working on it. No issues with anything else.

Great dryer! Works well and exceeds expectations. Very quiet also.

Had my eye on the Samsung front loaders but my wife didn't like the look so I ended up with the top loader set. Gotta tell you I dont regret it at all. They are super quite and efficient machines. The lights are also cool.

I love the fact that I can change the time limits, up or down. Makes it convenient and efficient. The fact that it has 13 different settings is also a big help. I have already used the steam function and it works like a charm!!

I exchanged an LG that did not perform very well.the Samsung we got instead had performed very well for the month we have had it. The clothes do not come out wrinkled like the KG. The steam function works great