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Smart Home Consultation

SKU: 9524128
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  • General
    • Brand: Geek Squad®
    • Product Name: Smart Home Consultation
  • Other
    • UPC: 400095241287

Let a Geek Squad Agent help you plan a smart home that fits your space and lifestyle.

After completing your order, you will receive a confirmation e-mail that contains a redemption code. You can then schedule your appointment by calling 1-800-GEEK SQUAD (1-800-433-5778). Please print your Geek Squad confirmation e-mail and be ready when the Agent arrives at your chosen location.

  • Before we begin: When we arrive at the site, we'll discuss the scope of work to ensure that services purchased meet your needs and expectations. If they don't, we'll recommend solutions.
  • Walkthrough: We want an in-depth understanding of how you envision your smart home, so we’ll ask you lifestyle questions and walk through your home with you to get a better sense of your needs.
  • Checks and tests: We’ll determine the best places to install certain devices, check for network dead spots, and test your internet speed.
  • Navigation: We’ll describe difficult or questionable areas and discuss items that can or cannot be accomplished. Then, we’ll provide our expert recommendations for you.
  • Discover products: Once we are on the same page, we’ll show you a selection of products and pricing that caters to your home and lifestyle, at your request. Then, we can provide you with a detailed estimate.
  • Final steps: We’ll educate you on how to move forward with your purchase, and let you know how to contact us for future support.

Q: Will Geek Squad set up a television that has not been purchased at Best Buy

A: Yes, the Geek Squad is available to setup and mount a TV no matter where you made the purchase. The service can be ordered online, by phone (1-800-Geek-Squad) or by visiting your local Best Buy store. If you require a custom setup (ex. you want your TV mounted above a fireplace), I would recommend speaking with an Agent, either by phone or in person.

Q: what is my Geek Squad Acct #? I just contacted Geek Chat assistance & couldn't get help because I don't know the Geek #

A: A customer service representative at your local Best Buy store can help you look up your account information. If that isn't convenient, you can call 1-800-Geek-Squad and they should be able to help you out over the phone.

Q: I am having problems with my printer not printing. I can copy but will not print out my information. My wireless is connected

A: There is an online printer setup service available through the Geek Squad that can assist you with your printer problems via remote support.

Q: do you connect smartlock inside of home?

A: Yes, it is connected in your home.

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